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Medical Transcriptionist Customer Support

Location:
Birmingham, AL
Posted:
September 27, 2023

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Resume:

MEMORIE BAILEY

Tuscaloosa, AL ***** II C: 205-***-**** II adzzt0@r.postjobfree.com

EDUCATION

**** ******* ****** **** ******

PROFESSIONAL SUMMARY

Organized and detail oriented, able to prioritize assignments while multi-tasking and managing time effectively, very team oriented, experienced medical transcriptionist, active listening skills. CORE QUALIFICATIONS

Strong medication ethic, extensive medical terminology knowledge, medical transcriptionist, worked for DCH Health Care System since 1998.

EXPERIENCE

07/2022 to present Alabama One Credit Union, Contact Center Agent. Customer support via phone call support, online support via chat and email, transfer of funds, loan payments. 03/1998 to 07/2022 Medical Transcriptionist – Tuscaloosa Alabama. Answering phones, clerical duties, registering patients for the Emergency Room, registering patients for outpatient procedures/testing/surgeries, medical transcription, editing pending list, correcting errors, editing reports, typing reports. Achieved departmental goals and objectives by instituting new processes and standards by management.

01/1995 to 12/1997 Receptionist, Fayette Insurance Agency – Fayette, Alabama. Greeting customers, answering phones, taking insurance payments, filing of insurance policies, clerical work, and any other assigned duties by management.



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