Hannah Craft

***** **** ****** ********, ** ***86 586-***-**** adzzsv@r.postjobfree.com

PROFESSIONAL PROFILE

Well-rounded professional backed by 8+ years of administrative, medical billing, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

High Academic Honors Recognition / Dean's List / Honor Roll.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Strong organizational and time management skills with ability to establish priorities to meet timelines.

Ability to work independently and prioritize workload according to project goals and objectives.

Attention to detail needed to maintain high levels of accuracy.

Electronic Health Records (EHR) – Epic and TherapyNotes.

Communication Platforms – Zoom, Skype, Google Meet, and MS Teams.

Microsoft Office Applications – Word, Excel, and PowerPoint Type 37 WPM.

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing

CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)

EDUCATION

Ultimate Medical Academy Diploma – Medical Billing and Coding, 2023

PROFESSIONAL EXPERIENCE

Stay at Home Parent – Westland, MI 01/2021 – Present

Homemaker

Ensure household duties are completed in a timely manner and manage household budget.

Coordinate medical care, meals, and social activities.

Remain deadline-oriented and reliable while adjusting priorities and managing time wisely.

Beaumont Health – Royal Oak, MI 11/2019 – 01/2021

Nursing Assistant

Provide patient care assignments as delegated by and under the direction of a registered nurse.

Served as an observer for patients at risk, took vital signs, blood sugars, and heart rates periodically.

Assisted patients with hygiene and looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Used Epic EHR for documentation and charts and abided by HIPAA guidelines.

Oakland Helping Hands – West Bloomfield, MI 09/2016 – 08/2019

Lead Caregiver

Trained new hires, supervise 3 employees, and created caregiving staff schedules.

Delivered direct care to residents following an individual service plan.

Assisted residents with activities of daily living to include personal hygiene and mobility.

Transferred residents to and from activities and meals and reported to supervisor of any changes.

Daybreak Counseling – Sterling Heights, MI 06/2010 – 11/2018

Administrative Assistant / Secretary - Remote

Scheduled appointments for clients and checked and verified insurance coverage.

Filed paperwork, created charts on computer and completed medical billing for insurance coverage.

Managed all payments processing, invoicing, and collections tasks.

Maintained cleanliness of the office and took inventory of supplies.

Applied HIPAA privacy and security regulations while handling confidential information.

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