Customer Service Data Entry
Resume:
SAMUEL GARZA
***** * **** ** # *, Raymondville, TX 78580
Cell: 956-***-**** – ***.***************@*****.***
PROFESSIONAL SUMMARY
** ***** ** ********* *** communications, call taking.
Organized and efficient highly skilled in customer service, office administration, data organization,
proofreading, database management and word processing.
Accomplished at transposing large amounts of data with accuracy and speed. Highly
organized and detail-oriented.
Systematic and organized trained in database systems management using a variety of
technology platforms.
Results-oriented data entry professional with 27 years managing clerical, communication
and project management tasks in corporate environments.
Qualified committed to data integrity and accurate payment processing. Extensive
experience with complex health care database systems.
Talented at troubleshooting database system malfunctions. Offers comprehensive technical
background and advanced knowledge of Microsoft Computers.
Productive driven to accomplish data entry tasks on time or ahead of schedule. Extensive
training in Word, Excel.
SKILLS
Over 20 years of Customer Service via in person and Tele-Communications.
Word processing, 20 WPM typing speed, Cash register and Credit Card Machine oriented, Professional and mature Articulate and well-spoken
Flexible, Proofreading, Maintains confidentiality, Independent worker, Works well under pressure, Dedicated team player, QuickBooks proficient, CMS-1500 billing forms
Insurance eligibility
Requested Salary: $20.00 Hourly Rate
WORK HISTORY
07/1989 to 12/1991 Parts Department
Gateway Chevrolet – Raymondville
Customer service, Auto Parts Sales person.
Entered numerical data into databases in a timely and accurate manner.
Organized forms, made photocopies, filed records and prepared correspondence and
reports.
Added new material to file records and created new records.
Reviewed and updated client correspondence files and scheduling database.
Assisted with receptionist duties, file organization and research and development.
Filled out invoices, Fill out and process customer receipt.
Order and Stock incoming parts.
12/1991 to 04/1992Parts Department
Knapp Chevrolet – Harlingen
Customer Service Auto Parts salesman.
Entered numerical data into databases in a timely and accurate manner.
Organized forms, made photocopies, filed records and prepared correspondence and
reports.
Assisted with receptionist duties, file organization and research and development.
Ordered and Stocked parts.
Create, File and Print Invoices for Customers.
04/1992 to 07/2004 Biller/Customer Service
Willacy County EMS – Raymondville
Entered numerical data into databases in a timely and accurate manner.
Scanned documentation and entered into the database.
Obtained scanned records and uploaded them into the database.
Produced monthly reports using advanced Excel spreadsheet functions.
Reviewed medical records for completeness and filed records in alphabetic and
numeric order.
Organized forms, made photocopies, filed records and prepared correspondence and
reports.
Added new material to file records and created new records.
Outlined the appropriate process and procedures necessary to fulfill and complete
inquiries.
Assisted with receptionist duties, file organization and research and development.
Assisted Director with Payroll using quickbooks.
Ordered and Maintained Medical supplies.
Medical Billing using using sweetsoft medical program.
Send out daily invoices, received payments and credit customer Accounts.
07/2004 to 12/2015
Dispatcher/ Medical Biller/Customer Service Rep.
Pro Medic EMS – Alamo
Entered numerical data into databases in a timely and accurate manner.
Scanned documentation and entered into the database.
Obtained scanned records and uploaded them into the database.
Produced monthly reports using advanced Excel spreadsheet functions.
Reviewed medical records for completeness and filed records in alphabetic and
numeric order.
Organized forms, made photocopies, filed records and prepared correspondence and
reports.
Added new material to file records and created new records.
Reviewed and updated client correspondence files and scheduling database.
Outlined the appropriate process and procedures necessary to fulfill and complete
inquiries.
Compiled quarterly budget reports, financial spreadsheets and organizational charts
to improve office organization.
Assisted with receptionist duties, file organization and research and development.
911 Dispatching, answer incoming emergency calls and dispatching ambulance to
calls. De-escalate upset callers, Medical Billing, Medical Records Clerk, Data entry using ICD-9 and ICD-10 Coding, Create customer invoices, take and process payments using cash register and or credit card machine. Deal with Government, Insurance Agencies Medicare, Medicaid, and other Private insurance companies, worked with Attorneys requesting medical records.
Stripes/ 7-11 Convenience Store
05/2017 to Current
Assistant Store manager who is efficient and able to maintain a busy store. Provide excellent customer service via in person or on the phone, Adept at accurately cashing out customers stocking shelves on a daily basis and cycling out fresh baked goods to meet freshness standards. Specializes in working the graveyard shift and maintaining product inventory.
Responsible for balancing out cash drawer at the end of each shift and submitting receipts to management.
Assisted in receiving and setting up sales floor marketing displays.
Responsible for keeping track of baked goods and freshly cooked foods and disposing of anything that was beyond its freshness threshold.
Responsible for checking out customers and making sure that each transaction was accurate.
Assisted customers in cashing in and purchasing lottery tickets.
Handle customer complaints and find solution to complaint.
Team leader, motivate employees to up sell on sale products and promotions.
EDUCATION
Raymondville High School – Raymondville
Received GED GED:
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