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Customer Service Sales Associate

Kelowna, BC, Canada
September 27, 2023

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Jay Van Rhine

cell 250-***-****

#*** *** ********** ***

Kelowna, BC

V1Y 8V1

Objective: To obtain a position as a Sales Associate Areas of Expertise

Extensive cooking experience

. extensive experience in management

. Qualified: hold a number of certificates in management

. Thorough knowledge of interviewing and personnel building through training and development

.Strong background in cost control and budget analysis

.Outstanding ability to build customer loyalty and market share development

.Successful in hands-on management style:thrive on challenges

.Proven ability to work effectively in a fast paced environment

.Proven ability to work effectively in a fast paced environment

.Special talent for building strong team development and skill set

.Effective as a problem sover and skilled in creating appropriate action plans

.Personally committed to providing the highest level of service to customers Relevant Professional Experience

Real Canadian Superstore

Seafood clerk current

Prep and sales all seafood and maintenance of the display case and freezer space

Safeway Canada 2017-2019

Seafood clerk

Sales of seafood and meat

Walmart Canada 2015-2017

Grocery clerk

Maintenance and customer service for grocery department. Customer service assisting people to find product. Put aways of return stock Homesense (2013-2015)

Service coordinator for Gourmet

looked after the entire area of the store that involved Household goods and kitchen supplies

over saw the planning and development of areas of sales plans in my area unloaded stock and merchadised according to company standards over saw 10 people under me and developed objectives to be carried out Hudson's Bay Sales Lead Soft Home Department, 2005-2013

. looked after small appliances, kitchen wear, linens, luggage, china, bar ware

knives, Point of Sale

. trained associates on Point of Sale, floor coverage and product knowledge

.ordered china for customers

.Assisted in Gift Registry

.Marketed within company directives

.assisted customers with selling in all areas.

White Spot, Westbank.BC, 2003-2004

.responsible for all prep and food rotation procedures

.development of new staff under my supervision

.guest concerns and solving all problems

.daily balancing of all monies and bank deposits

General Manager 1999-2001

Denny's Restaurant, Langley, BC

.Sales planning and program implementation

.all local marketing and business plans

.Hiring, training and geneal supervision of four managers,two supervisors and

one banquet co-ordinator

F.O.H Manager/Kitchen Manager 1995-1999

.responsible for 65 staff

.ordering food and all controls

. scheduling and payroll

Salon Manager 1988-1992

Raymond Hair Salons Ltd, Vancouver,BC

.managed and build customer counts for 25 sytlist and nail technichan

.controlled all inventory and costs within budget

Manager/Company Trainer MG1 Stores Ltd 1983-1988

.develped and implemented all company training programs

.generated budgets and sales plans for all stores

.hired and trained staff in textiles, sales methods and clientele building Related Education

Professional Management Programs 1989

Dale Carnegie Seminars, Edmonton, AB

Various Management Courses/Seminars 1982-1994

Vancouver,BC and Calgary/Edmonton,AB

Other Employment Experience

Steward/Line Cook 1995-1999

TGI Friday's Vancouver,BC

Savoury Cook 1995-1996

Bread Garden Industrial Kitchen and Bakery, Vancouver.BC Lead Cook and Deli Cook 1994-1995

Siegel's Bagels and Deli, Richmond,BC

Other Education/Training

Diploma-French Culinary Arts 1994

Dubrulle French Culinary Institute, Vancouver, BC

Bachelor of Education 1992

University of Calgary, Calgary,AB

Bachelor of Science 1974-1978

University of Alberta, Edmonton,AB

References avaialbe upon request

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