CORE QUALIFICATIONS

• Computer literacy

• MS Office (Word, Excel, and

PowerPoint)

• Outlook and Explorer

• Pastel (Partner and Payroll)

• CRM

• Intranet

• Invoicing and billing

• File and data retrieval systems

• Accounts payable and receivable

• Customer service orientation

• Expense reporting

• Accounts reconciliation

• Professional demeanor

• Inventory control

• Training and development

• Customer relations

• Office management software

• Scheduling meetings

• Data entry

• Senior leadership support

• Event coordination

• Detail-orientated

• Prioritisation

• Process improvement

• Scheduling and calendar

management

• Interpersonal communications

• Banking operations

• Human resources best practices

• Reception management

• Office supply management

• EPR management system

• Financial reporting

• Calendar management

• Task prioritising

• Customer Relationship

Management (CRM) system

• Bookkeeping

• General administration

• Invoice preparation

• Meeting coordination

• Microsoft Office

ROLENE

WINIFRED

DENNISON

Randburg, 2188

072*******

adzzmc@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated and meticulous Office Manager with over 14 years of experience excelling at prioritising, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in Office management. EXPERIENCE

January 2020 - Current

Facilities/Office Manager Stellantis

• RESPONSIBILITIES:

• Facilities Management:

• Building

• Inspection of facility for lights, leaks, etc.

• Maintenance logging of calls on TSA portal.

• Obtaining quotations for work outside of contract

• Keys safes - handling of duplicate keys and cars

• The aim is that the 2 small safes are for keys of all vehicles parked onsite and business keys.

• The large safe is for all vehicles duplicate keys.

• Obtain quotes from suppliers for forwarding orders.

• Coffee machines maintenance check with the owner and takes corrective action where required.

• Carwash

• Repair of the machine, hose, vacuum, etc.

• QC check

• Reordering of supplies

• Security clearance of contractor staff

• Processing of monthly invoice

• Cleaning

• Inspections of bathrooms, kitchens, etc.

• Repair of vacuum cleaner, etc.

• Else report to Sanitech

• Cleaning meetings with the site manager, quality manager

• Stock count of supply in store

• Issue of milk, sugar, water, etc.

• Reordering of Toilet paper, etc.

• Reordering Coffee, tea, water, etc.

• Security clearance of contractor staff

• Purchases

• Office correspondence

management

• Account reconciliation

• Database administration

• Accounts payable / accounts

receivable

• Business administration

• Staff management

• Data management

• Scheduling

• Credit and collections

• Pricing

• Policy and procedure

modification

• Payroll and budgeting

• Documentation and control

• Microsoft Office expertise

• Teamwork skills

• Communication skills

• Calm under pressure

• Strong work ethic

• Highly responsible and reliable

• Microsoft Excel

• Time management

• Hardworking

• Problem-solving

• Fast learner

• Compassionate care

• Polite and friendly

ADDITIONAL

INFORMATION

• HSE: Fogging of building HSE

support All HSE and Covid

related items Support to HSE

committee Onsite support for any

emergency Attend HSE meetings

and action items allocated Basic

induction of new staff IT

Checking of online status upon

arrival in the morning and

activate call out if required Refill

printers with printing paper Office

Management: First point of

contact for maintenance, mailing,

supplies, equipment, bills, and

errands Organize office

operations and procedures

Coordinate with IT department

on all office equipment Making

sure everyone is adhering to

COVID rules and regulations-

COVID Compliance Officer

duties as per PCSA

requirements Ordering stationery

and office consumables

Managing the Cleaning team

Managing the Car wash team.

• Stationary issue and control

• Access Control

• Loading of new staff on ERSBIO system and issue access card

• Loading of new staff at TSA and obtaining access card

• Deleting of staff on TSA system and recycling access card

• Deleting of staff on ERSBIO system and return of access card.

• Repairs via call center of ERSBIO

• Retrieve clocking reports when required/requested.

• Availability 1 Month

• Language proficiency English / Afrikaans

March 2019 - October 2019

Office/Admin Manager Sniper Marketing (Pty) Ltd

• Finance:

• Assist with quotations, claims, statements, and other accounting tasks.

• Managing & checking Streamline transactions

• Generating order numbers and managing order process for PCSA with suppliers and management, the primary task is to manage all the basic company administrative tasks for a SME company.

• The candidate must have basic accounting and HR knowledge.

• Quotes, Invoicing and Receipts on accounting software

(QuickBooks)

• Enter expenses to the software (QuickBooks)

• Work in liaising with the accounting firm or external financial manager

• Preparing Contracts with staff, clients, and service providers

• Work in liaise with the law firm.

• Staff effectiveness management, and basic HR

• Processing salaries and making sure that the staff is paid fairly to both the company and the staff, making sure that all deductions are made and also all overtime or benefits are paid.

• Assisting in keeping all staff personal files up to date with disciplinary records filed and in line with the contracts.

• Make sure the company respects all commitments from contracts with clients and service providers.

• Handling all company Insurances and making sure they are all up to date.

• Managing the petty cash and cash accounts for staff working outside the office, making sure all expenses are justified.

• Make sure all taxes are being paid, both SARS and staff taxes, also annual closing of accounts

• Dealing with all freight companies on the imports and exports that the company does

• Bank reconciliation

• Payment requests

• Contribute to the budgeting and making sure that the company is operating within the budget.

• Preparing budgets for staff when they travel to work.

• Reason for leaving the company was Mozambique based and did not survive here in SA.

April 2012 - April 2018

Office/HR Manager Mkhabela Huntley Adekeye Inc Sandhurst Maintains security by following

procedures, monitoring logbook

Supports continuity among work

teams by documenting and

communicating actions,

irregularities, and continuing

needs. Contributes to team effort

by accomplishing related results

as needed. Liaising with staff,

suppliers, and clients

Organizing/Assisting company

events/meetings Manage

contract and price negotiations

with office vendors Responsible

for managing office services by

ensuring office operations and

procedures are organized,

correspondences are controlled

Ensure office efficiency is

maintained by carrying out

planning and execution of

equipment procurement, layouts,

and office systems Ensure that

results are measured against

standards, while making

necessary changes along the

way Prepare operational reports

and schedules to ensure

efficiency Monitor and maintain

office supplies inventory Front-of-

House Reception: Meet and

greet of visitors. Notifies

company personnel of visitor

arrival. Informs visitors by

answering or referring inquiries.

Keeps a safe and clean

reception area by complying with

procedures, rules, and

regulations. Collection of parcels

and vehicles Delivery of

cards/vehicles/consumables

Answering screening and

forwarding incoming phone calls

Receiving and sorting daily

deliveries Assisting colleagues

with administrative tasks. Provide

general support to visitors.

• Supervisory - manage approximately 7 secretaries, a Financial Manager, cleaners, and reception services.

• Where necessary to manage junior professionals

• Maintenance - Arrange maintenance of building and office equipment, liaise with contractors.

• Equipment - Ensure that all Office equipment (Printers/Telephones systems/Switchboard/Billing systems and boardroom equipment

(Projectors/Screens/Laser pointers) is functioning correctly.

• Procurement - Ordering of monthly groceries and as needed/required, stationery and consumables making sure that all stationery gets top-up/replaced (work within a budget)

• Travel - booking of all local and international travel, flights, accommodation.

• General Office Upkeep -

• Ensure that the office runs effectively and efficiently.

• Managing resources such as stationery, catering (all office and year- end functions), telephones, equipment

• Maintaining an inventory of assets

• Negotiate contracts with local suppliers and manage relationships and service levels agreements on an ongoing basis.

• Responsible for the procurement of office furniture or equipment as required.

• Manage and maintenance on archive files with Metrofile.

• HR Management -

• Maintain employee records - Pastel Payroll SAGE (including all professionals)

• Keeping and updating employee leave information - manual and electronic

• Payroll management - input for all payroll purposes

(Leave/Promotions/General Updates/UIF/SDL/PAYE) and processing payroll

• Submitting EMP201 monthly via eFiling to SARS

• Recruiting staff and managing resignations dealing with UIF, maternity leave, etc.

• Bi-annually submitting of IRP5 EMP501 to SARS

• Keeping and updating company documents:

• Registration - Updating records with CIPRO.

• Tax clearance - Applying for a valid Tax Clearance Certificate annually at SARS.

• Insurances - Updating assets and company vehicle information as needed.

• BBBEE Certificate - Application annually

• Director's ID's and other - various other company documents

• Employment Equity reports and Work skill Plan submissions annually to SETA

• Security

• Keeping records of security codes, tags, passwords, etc.

• Liaising with ADT

• Professional responsibilities

• Project Management - Maintain a client database.

• Compiling and Preparing tenders with all relevant supporting documentation

• Policies: Develop policies for the law firm and ensure implementation of policies

• Supervise and manage office staff (Middleman between Board and Staff)

• Update organizational memberships and details (Law society, Hortors, Fidelity Fund Certificates, etc.)

• Reason for leaving I helped my husband for a few months to set up his business.

• Curriculum vitae

February 2005 - March 2012

Office Manager / HR Manager Advanced Laboratory Solutions Office Manager, Account Clerk / Junior Account Clerk Account Clerk / Junior Account Clerk

• Day-to-day office and staff management ensuring the office runs smoothly.

• Administration and general office management

• All Human Resource related matters and tasks - maintains and updates employee information, leave.

• Payroll management - inputs and processes the payroll.

• Assists the Financial Director with financial reports.

• Manages all commissions and Forex.

• Ensures timeous reporting on all statutory reports - PAYE, SDL, UIF, Workman's Compensation, BEE, etc.

• Prepares/submits documentation and correspondence related to Vendors, Tender, and supplier requirements.

• Maintains the inventory of assets.

• Ad hoc duties as required.

• Office services

• Develops and implements office policies.

• Establishes standards and procedures.

• Organizes / manages office operations and procedures.

• Monitors and records long-distance phone calls.

• Prepares Timesheets including monthly statistics.

• Screens and manages correspondences.

• Reviews and approves supplier requisitions/vendor applications.

• Liaises with other agencies, organizations, and groups.

• Updates organizational memberships

• Maintains office equipment.

• Office records

• Implements filing systems and ensure they are maintained and up to date.

• Develops procedures for record retention.

• Ensures the protection and security of files and records.

• Ensures effective transfer of files and records.

• Transfers and disposes of records according to retention schedules and policies.

• Ensures personnel files are up to date and secure.

• Office efficiency

• Plans and implements office systems, layout, and procurement of equipment.

• Checks maintain and replenish inventory.

• Manages resources - stationery, consumables, office supplies, etc.

• Staff supervision

• Assigns and monitors clerical and secretarial functions.

• Recruitment and selection of office staff

• Manages orientation and training of employees.

• Provides on the job and other training opportunities.

• Supervises staff and evaluates staff performance.

• Coaches and disciplines staff as required.

Office / HR Manager

Accounts Clerk

Full function debtors (Book value p/m R 5-20 M)

• Reconciliations, invoicing, credit notes, proforma invoicing

• Followed up on outstanding accounts.

• Full function creditors (Book value p/m 3-17 M)

• Creditor's reconciliations, captured invoices, and journal entries.

• Maintained and updated filing

• Processed EFT payments

• Cashbook and petty cash management (R 3000.00 - R 7000.00)

• VAT

• Processed salaries on Pastel Payroll (30 - 45 employees)

• Leave, Medical Aid, and Insurance claims.

• Costing of foreign currencies (EUR, GBP, USD, JPY)

• Liaised with International suppliers (Germany, Austria, China, Japan, England, USA) with regards to VAT/duties, freight, and documentation

• I was promoted to Office / HR Manager

Reason for leaving I was offered a position as office manager at MHA. February 2002 - January 2005

Position Premier Banking / Customer Sales Representative / Express Banking / Teller First National Bank Middleburg

• Reason for leaving I was head hunted and offered a better opportunity with Advanced Laboratory Solutions.

EDUCATION

2016

Legal Office Management Certificate Office Management LEAD, Pretoria

2009

Computerised Bookkeeping

ICB/Damelin, Randburg, GP

2009

Jnr Bookkeeper: Payroll & monthly SARS returns

ICB/Damelin, Randburg, GP

2006

Certificate in Practical Bookkeeping

Institute of Certified Bookkeepers/Damelin, Randburg, GP Legal Education and Development (L.E.A.D) In House Training Courses Customer Care Skills Aspects of Law AL1 / 2 (First National Bank)

LANGUAGES

English, Afrikaans

LANGUAGES

English: First Language

Afrikaans: C2

Proficient

.

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