DIEGO LIBREROS PO BOX ****** Far Rockaway NY, ****1 929-***-**** adzzin@r.postjobfree.com

KEY SKILLS

Solid organizational skills with the ability to multitask, coordinate several projects simultaneously, efficient and attentive to detail

Communication and presentation skills

High proficiency in a variety of cash handling processes

Bilingual; English and Spanish

EDUCATION

Queens College, Queens, NY 2016-2020

Bachelors of Economics and Finance

Bachelors of Accounting

Technical Career Institute, New York, NY 2007-2009

A.A.S Computer Networking

WORK EXPERIENCE

United Nations Federal Credit Union, LIC, New York 2021-Present Member Service Representative

Utilized the service and sales model to become a trusted advisor to members by presenting the features and benefits of UNFCU’s products.

Recognized selling opportunities and effectively sold/cross-sold bank product and services.

Educated members and staff on how to properly use and research the mobile deposit software.

Keep records of members interactions, recording details of inquiries, complaints as well as actions taken.

TD Bank, Lawrence, New York 2019-2020 Teller I

Process standard teller transactions for customers including service client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.

Balanced Automated Teller Machines, Teller Cash dispensers often totaling more than $100,000.

Assisted the supervisor with audits and the daily balancing of the vault which exceeded over $300,000.

Respond to customer account inquiries totaling 300+ weekly accounts.

Managed and assisted with opening accounts with Bilingual customers.

U.S. Air Force, Minot, North Dakota 2012-2016 Military Police

Performed Security/escort procedures, was placed on alert for 150 launch facilities and 15 missile alert facilities in which totaled $3.3 billion dollars in assets

Assisted civilian authorities in Response Forces during contingency operations and convoys for strategic commands

Performed flight armor duties, controlled, issued, turned in and maintained accountability of $1.2 million weapons and ammunition

Excelled in over 10 hours of self-aid buddy care, great training for critical lifesaving skills

Obtained a secret clearance

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