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Customer Service Data Entry

Location:
Houston, TX
Posted:
September 27, 2023

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Resume:

Professional Summary:

I am an accomplished Document control specialist with over 10 years of business/customer service experience. I excel in delivering quality leadership and professional business relationships. Specialized in administrative operations and data control services expertise in Corporate, Oil & Gas Industry. I offer expert knowledge in EPC, Infoworks, PeopleSoft, SharePoint software. I have a positive attitude, effective time management skills, a strong work ethic and great leadership skills.

Areas of Expertise

Typing 50 WPM

MS Office Programs and Software

Documentum

E-Room

FileNet

Insight

Work History:

Oct 2022- Current Lamons Manufacturing

Document Image Specialist:

Prep, Scan and Index (data entry) documents into database called Document Manager and Batch Capture

Organize and safe keep all paperwork into an electronic system.

File and prepare documents for Databook’s creation on projects

Prepares records for inactive storage and scan documents as needed to perform distribution and storage duties.

Single point of contact for all outgoing and incoming records, data, documents and information.

Jan 2017- Current Plushwigz & Stylez

Salon Owner/Stylist:

Managed all features of business, including customers service, accounting, inventory management, sales, marketing, staffing and training.

Provide outstanding customers while continuing to grow business

Maintained a customer base of 200 plus, as well as sales

Sept 2013 – May 2017 Bechtel Oil & Gas Houston, Texas

Document Control Specialist:

Ensure compliance with company policies, guidelines, and standards regarding Information Management

Perform Quality Assurance on incoming Transmittals, RFIs and Memos, against project Information Management requirements

Complete log of incoming and outgoing documents

Process incoming and outgoing Transmittals through Share Point and Gateway

Route documents to reviewers in eRoom and Gateway

Receive documents from reviewers, perform QA, and create Transmittals back to Vendors

Jan 2013- Sept 2013 Shell Oil & Gas Houston, Texas

Document Control Specialist:

Scans/Index documents, and update procedures as required.

Prepares records for inactive storage and scan documents as needed to perform distribution and storage duties.

Single point of contact for all outgoing and incoming records, data, documents and information.

Provides project managers updates on documents that are past due.

Maintains the Master Document/Records Registry

Reviews new and revised documentation for suitability and conformance to standards including record retention.

Tracks process of design changed documents through an electronic or hard copy workflow.

Manages all requests for information (RFI’s) and maintains the electronic log.

Manages all incoming and outgoing transmittals and maintains the electronic log.

Manages and maintains the deliverables log.

As needed, assists project managers to meet document deliverable dates and properly document dates of incoming and outgoing documents

July 2010- Oct 2012 Iron Mountain Houston, Texas

Records Specialist:

Process all incoming media orders. Including: scanning carton barcodes and locations, storing Oil and gas items in records center, downloading scanned information into safe keeper

Maintain and code/ Index PDF TIF LAS/LIS DAT JPG PDF PDS and SEGY files, well logs, reports, studies, Technical Reports, Evaluation Reports include Offshore Engineering and

Education:

2004- Prairie View A & M University- Communication- 20 hours of coursework completed

2013-currently Enrolled- Houston Community College – Business Administration – 8 hours of coursework completed



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