Jamie
Morales
Binghamton, NY *****
W: jamieleemorales01@gmai
l.com
Skills
• Loan Processing
Financial Analysis &
Modeling
•
• Credit Application Review
• Collections Management
• Data Verification
• Risk Management
• Office Management
• Customer Service
• Call Handling
• Scheduling
• Team Supervision
• Bookkeeping
• Budgeting & Forecasting
• Billing Management
• Documentation
• Data Entry
Professional Summary
Highly experienced and educated Finance Specialist with a proven track record of cultivating strong business relationships and driving productivity. Proven ability to deliver exceptional service, build strong client relationships, and provide efficient financial solutions. Proficient in financial analysis, budgeting, and reporting, with a keen eye for detail and accuracy. Excellent communication and problem-solving skills, coupled with a high level of adaptability and a commitment to meet and exceed organizational goals. Experience
Stafkings Personel Binghamton, NY
June 2023 - September 2023
Temporary Receptionist
Directed numerous calls per day to appropriate recipients using multi-line system.
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• Collected and processed supply and equipment orders.
• Managed mail, packages and courier deliveries in and out of office. Documented discussions, messages and actions taken to process inquiries and maintain thorough records.
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One Main Financial Johnson City, NY
June 2021 - May 2023
Senior Loan Specialist
Reviewed and processed loan and credit applications, ensuring accuracy and compliance
•
Compiled vital financial data on customer assets, salaries and employment statuses.
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• Consistently surpassed my monthly goals by 15%-45%. Requested credit reports, reference checks and information needed to evaluate loan applicant.
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Spectrum, Vestal Vestal, NY
January 2020 - May 2021
Financial Specialist
Provided quality assistance to customers through phone calls, emails, and internet chats
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Handled an average of 80-100 phone calls per day, addressing inquiries and providing relevant information and assistance
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Communicated with customers to resolve outstanding payments and collaboratively develop suitable payment plans
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Motherhood Maternity Johnson City, NY
June 2018 - December 2019
Store Manager
Developed weekly schedules in accordance with payroll guidelines, accounting for employee and store needs
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Supervised and trained both part-time and full-time teams in sales, merchandising, and inventory control
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Analyzed store performance metrics to identify areas for improvement and implement effective solutions.
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LL NCI Endicott, NY
November 2015 - June 2018
Billing / Coding Specialist
• Managed and resolved billing disputes and collections multiple clients. Oversaw client invoices, billing, and accounts, ensuring accurate and timely processing
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Documented activities related to patient care and billing to maintain accurate records
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Deb Shops Johnson City, NY
November 2010 - September 2015
Store Manager
Managed visual merchandising for an appealing and aligned in-store environment
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Provided leadership to a team of 15+ employees, fostering their development
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Monitored budgets and employed comprehensive loss prevention and inventory management strategies to meet goals.
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Education
May 2012
Associates - Business Management and Financial Accounting SUNY Broome Community College, Binghamton, NY