A highly motivated, confident individual with exceptional multi - tasking and organisational skills. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with directors or senior managers. Ready for the next stage in a successful career. Currently looking for a suitable position with an ambitious company. Personal Details ID Number
Gender
Marital Status
Availability
27 August 1975
Female
Single
Immediately
Skills
SOFT SKILLS
• Adaptable
• Competent Communication
• Teamwork
• Problem Solving
• Conflict resolution
• Peoples person
• Motivating
• Goal orientated
HARD SKILLS
• Data capturing
• Computer literacy
• Sending emails
• Switchboard Operation
• Invoicing
PC Skills CRM, Omni
Microsoft Office Suite (Word, Ppt, Excel, Outlook) Pastel Evolution
Education INKWENKWEZI HIGH SCHOOL 1993
Senior Certificate
English / Afrikaans / IsiXhosa / Mathematics / Geography / Biology UNIVERSITY OF FORT HARE 1994 - 1995
BCom Degree (incomplete)
Statistics / Psychology / Economics / Business Economics / Industrial Psychology MULTI-CAREERS COMPUTER SCHOOL
Computer Literacy
Microsoft Word 2003 / 2007 / Microsoft Outlook 2003 / 2007 / Microsoft Excel 2003 / 2007 / PowerPoint / Pastel Evolution / CRM / OMNI
Experience LINSPIRE PROJECTS 2021 - 2022
PROJECT ADMINISTRATOR
Project Administrator
Area, Yeoville
E: **************@*****.***
BULELWA MBALI
Bulelwa Mbali CV P a g e 2
: Liaison with Project manager and head office
: General admin.
: Creating and arranging filing both physical and on the system
: Opening project job cards on OMNI
:Creating customer quotes
:Creating customer purchase orders and GRNs
:Processing subcontractor payments (invoices)
:Assisting Back office with customer invoicing
: Communication / arrangements with IT company on system issues
:Cleaning
MW BUSINESS CENTRE * Front Desk Supervisor 2016 - 2020
Responsible for the opening and closing of the Conference Centre for operations
Answering the telephone, adhering to client queries, providing client satisfaction and the maintenance of the client - service provider relationship
Problem solving favorable to both the Company and the clients
Sending, receiving and processing of individual and batch emails effective and efficiently.
Regularly updating the clientele database
Taking conference and boardroom bookings, hosting and after service following up accordingly.
Typing of documents, printing, binding, scanning, photocopying faxing and filing efficiently and timeously processing of invoices
Ordering stationery, and Centre refreshments for the coffee station.
Making sure the Business Centre is kept clean and set – up to receive guests at any time.
Adhering to Company policies and the general rules and regulations. Trainee Office Manager
See to it that all processes and procedures are followed by staff
Interaction with office tenants
To oversee and help staff with client issues
To arrange for office / Centre furniture repairs and replacements where necessary
Stock taking and timeously ordering of stock.
Follow up on new office tenant Proposals
Arranging of all maintenance issues in the Centre, electrical, plumbing, pest control etc.
General Business Centre responsibilities.
Staff training
Previous
BRANDHOUSE * Liquor License Clerk
Receiving renewed liquor licenses from brand house sales representatives and making sure that they are valid, correct and clear.
Updating the new licenses to the brand house customer database.
Submitting the licenses to the Credit Controllers to update on the CRM/SAP
Interacting with the credit controllers on a daily basis to ensure that the customer details are updated and in order.
WORLD MARK TRADING AS MOTOR-ONE * Office Administrator Bulelwa Mbali CV P a g e 3
General office administration in a fitment center Workshop.
Ordering stock and stationery.
Answering incoming calls, faxing, filing
Communicating by email with the customers and the Head Office, taking bookings for vehicles to be fitted from the dealerships; timeous order and COD invoicing
Arranging for the application of new supplier accounts to our Company system
Assisting Workshop Manager in issuing and faxing of staff leave forms to H.R. at Head Office Working stock inventory and month end stock take.
Provide training on our administrations to new consultants joining the Company.
Receiving and handling queries from clients.
LATHITHA CONTACT SERVICES * Administration Assistant
Performing all office administration duties
Answering incoming calls
Typing, filing, faxing
Booking internal meetings
Booking and manage training rooms, boardrooms and resources like projectors etc. Older
MERCHANTS SOUTH AFRICA * RECEPTIONIST
STATISTICS S.A * FIELDWORK SUPERVISOR
JET STORES * CASHIER
MILKY LANE AND MUGG & BEAN * WAITRESS
SUMMERPRIDE FOODS * PINEAPPLE SORTER
References
MISS THEMBELA MNYUTE
RESOURCING MANAGER – BRANDHOUSE
MR MAKIBANE KOAHO
HR MANAGER – WORLDMARK T/A MOTORONE
MRS BULELWA KOYANA
CEO – LATHITHA CONTACT SERVICES
Naomi Lewis
MW Business Centre
Bulelwa Mbali CV P a g e 4
Area, Yeoville
E: **************@*****.***