Customer Service Bottle
Resume:
Mekateko Nkhuna
Hostess/Server
Contact
Atlanta
Georgia, 30317
adzzds@r.postjobfree.com
Objective
Energetic and dedicated hostess looking to obtain a challenging and rewarding position in customer service. Proficient in making customers comfortable and satisfied while ensuring optimal guest flow and maintaining efficient and professional conduct with clients and staff. Education
Pearson Institute of Higher
Education
Pretoria, South Africa
BA in Psychology and English
Literature
Key Skills
Great Interpersonal Skills
Excellent Communication
Friendly/Approachable Demeanor
Planning and Scheduling
Organization
Time Management
Food Safety & Handling
Problem Solving
Team Player
Self-Starter
Experience
2022-2013
Cashier/Server • Taste of Flavors
• Greeted and seated customers, provided menus, and explained daily specials.
• Took food and beverages to patrons and ensured their satisfaction throughout their dining experience.
• Manage cash transactions, processed payments, and provide change to customers.
• Balanced cash register at the beginning and end of each shift, maintaining accuracy in cash handling.
• Collaborated with the kitchen and bar staff to coordinate food and drink orders.
• Maintained a clean and organized dining area, including setting tables and clearing dishes.
• Handled customer inquiries, complaints, and requests with professionalism and a solutions-oriented approach. 2021- 2022
Cocktail Hostess/Hostess • Strokers Club
• Proven experience in bottle service, ensuring VIP guests receive personalized and attentive service.
• Promote bottle service packages, making recommendations based on guest preferences and group size.
• Maintain a polished appearance and adhere to dress code standards while interacting with guests.
• Facilitate smooth bottle service transactions, processing payments accurately and promptly.
• Assist in event coordination for themed parties and special promotions, contributing to their success.
• Collaborate with nightclub management to ensure seamless VIP experiences, including take reservations and seating arrangements.
• Build and maintain positive relationships with regular patrons and cultivate a loyal customer base.
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