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Customer Service Bottle

Atlanta, GA
September 26, 2023

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Mekateko Nkhuna




Georgia, 30317



Energetic and dedicated hostess looking to obtain a challenging and rewarding position in customer service. Proficient in making customers comfortable and satisfied while ensuring optimal guest flow and maintaining efficient and professional conduct with clients and staff. Education

Pearson Institute of Higher


Pretoria, South Africa

BA in Psychology and English


Key Skills

Great Interpersonal Skills

Excellent Communication

Friendly/Approachable Demeanor

Planning and Scheduling


Time Management

Food Safety & Handling

Problem Solving

Team Player




Cashier/Server • Taste of Flavors

• Greeted and seated customers, provided menus, and explained daily specials.

• Took food and beverages to patrons and ensured their satisfaction throughout their dining experience.

• Manage cash transactions, processed payments, and provide change to customers.

• Balanced cash register at the beginning and end of each shift, maintaining accuracy in cash handling.

• Collaborated with the kitchen and bar staff to coordinate food and drink orders.

• Maintained a clean and organized dining area, including setting tables and clearing dishes.

• Handled customer inquiries, complaints, and requests with professionalism and a solutions-oriented approach. 2021- 2022

Cocktail Hostess/Hostess • Strokers Club

• Proven experience in bottle service, ensuring VIP guests receive personalized and attentive service.

• Promote bottle service packages, making recommendations based on guest preferences and group size.

• Maintain a polished appearance and adhere to dress code standards while interacting with guests.

• Facilitate smooth bottle service transactions, processing payments accurately and promptly.

• Assist in event coordination for themed parties and special promotions, contributing to their success.

• Collaborate with nightclub management to ensure seamless VIP experiences, including take reservations and seating arrangements.

• Build and maintain positive relationships with regular patrons and cultivate a loyal customer base.

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