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Deputy Director Quality Assurance

Memphis, TN, 38103
September 26, 2023

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**** *. ****** **.

Memphis, Tennessee 38109

901-***-**** (Cell)


To obtain a position in which I can apply my management skills and experience as a former attorney, corporate counsel, and compliance officer in the areas of litigation, procurement, contract drafting, review, negotiation and monitoring, quality assurance, project development, and employee training. SUMMARY OF QUALIFICATIONS

Results-oriented, high energy, hands-on professional with a successful record in the legal community and government-sector. Experienced in managing large budgets, reducing corporate risks, and defending corporate interests.

Major strengths include strong leadership, excellent communications skills, competent, strong team player, attention to detail, dutiful respect for corporate policies and ethics in all regulated environments, as well as supervisory skills in hiring, performance monitoring and coaching, discipline, scheduling, and other personnel matters.

Knowledgeable of Microsoft Word, Excel, Power Point PROFESSIONAL ACCOMPLISHMENTS

Successfully represented various clients in matters involving employment, personal injuries, wrongful death, premises liability, insurance and transactional matters, and criminal defense.

Provided daily operational oversight as corporate counsel for the City of Memphis Law Division and its approximate $17 million budget, comprised of the City Attorney’s Office, Claims Department, Office of Intergovernmental Relations, Grants Compliance Department, City Prosecutors Office, Contracts Compliance Office, Permits Office, and Health and Safety Department (Drug Testing, On the Job Injury, and Safety).

Facilitated the removal of the Memphis Housing Authority (large multi-family public housing entity) from the list of Troubled Public Housing through intense focus on legal oversight and contract compliance, as well as intense focus of ensuring that staff adheres to federal procurement and acquisition regulations and program management.

Successfully supervised in-house attorneys and outside counsel for the City of Memphis, a municipal corporation, involving more than 1,000 lawsuits, thousands of traffic/code violations and thousand of claims filed against the corporation.

Successfully defended the City of Memphis in various employment and other litigation matters. PROFESSIONAL EXPERIENCE

FEDEX CORPORATION– (FedEx Express), Memphis, TN, Material Handler, October 2014 to Present. Provide movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient manner through effective scan/load methods. Transport freight to planes and other locations. Safety Committee THE COCHRAN FIRM – MEMPHIS, Memphis, TN, Attorney, August 2012 to August 2014. Represented clients in matters involving employment, personal injuries, wrongful death, premises liability, insurance and transactional matters, and criminal defense.

JEFFERSON LAW FIRM, Memphis, TN Principal/Owner, January 2010 to October 2014. General solo law practice. Personal Injury, Employment, Transactional, Probate, Family Law, Criminal CITY OF MEMPHIS, TENNESSEE, Law Division, Director/City Attorney, March 2007 to October 2009. Responsible for oversight of the offices of the City Attorney, City Prosecutor, Intergovernmental Relations, Claims, Risk Management, Safety, Drug Testing, On the Job Injury, Permits, Contract Compliance and Grants Compliance. Served as a member of the Executive Management Team, comprised of the Mayor, CAO and City Attorney; Participated in city-wide strategic planning, decision-making and implementation. Direct report to Mayor. Oversight of all legal issues affecting employment matters, including counseling management regarding pre- employment, post-employment, promotion testing, disciplinary actions, as well as attorneys regarding employment litigation.

CITY OF MEMPHIS, TENNESSEE, Law Division, Deputy Director, September 2002 to March 2007. Second in command of the entire Law Division with supervision and oversight of its various departments (60+ full-time employees). Litigation defense of employment /personnel matters, civil service appeals, counseled managers and directors regarding employment matters. Counseled management regarding employment, promotion testing, disciplinary actions, as well as attorneys regarding employment litigation. MEMPHIS HOUSING AUTHORITY, Memphis, Tennessee, Deputy Director/General Counsel, November 1999 to September 2002. Promoted in December 2000 to the position of Deputy Director over the entire agency while, simultaneously, remaining the Authority's General Counsel. Oversight of Risk Manager in claims resolution. Labor union negotiations and review, as well as handling of employment disputes, including disciplinary actions. CITY OF MEMPHIS, TENNESSEE, Law Division (Office of City Attorney) Deputy Director/Litigation Section, February 1992 to November 1999. Promoted in January 1998 to the position of Deputy Director of the Division's Litigation Section. Promoted in 1994 from Assistant City Attorney to Senior Assistant City Attorney and Litigation Manager. Supervision and oversight of all in-house, staff (part-time) and contract counsel involved in litigation matters. Assisted Claims Agent and Claims Analysts in the resolution of claims. Litigation defense of Title VII, employment discrimation matters, civil service appeals, counseled managers and directors regarding employment / personnel matters. LEMOYNE-OWEN COLLEGE, Memphis, TN, Adjunct Professor. Spring 1994 / Fall 1994. Provided instruction to day-time students ranging from sophomores to seniors in the area of business law. The course was a 300 level course within the Division of Business and Management. LEMOYNE-OWEN COLLEGE, Memphis, TN, Adjunct Professor. Fall 1995. Provided instruction to weekend students involved in an accelerated B.B.A degree program, with a concentration in Management. The course was a 400 level course within the College's EXCEL Program, Division of Business and Management. The course was entitled "Ethical Issues in Leadership."

EAST TENNESSEE FOUNDATION, Knoxville, TN, Program Officer. July 1989 to February 1992. Drafted various testamentary instruments to meet donors’ philanthropic goals. Provided training, technical assistance and services to groups and nonprofit organizations on management-related matters and legal issues impacting nonprofit enterprises in an 18-county area of East Tennessee under a contract with the City of Knoxville and as program officer of the Community Resource Exchange Project. CITY OF KNOXVILLE, TENNESSEE, Department of Community Development, Legal Intern, September 1988 to June 1989. Drafted departmental contracts for final review by the Law Division. Assisted in the investigation and conciliation of housing discrimination complaints. UNIVERSITY OF TENNESSEE, Legal Clinic, Knoxville, TN, Student Attorney. January 1989 to May 1989. Represented indigent persons from the Knoxville (Knox County) area on issues involving Victim's Compensation claims, divorce, and bankruptcy.

DONATI AND ASSOCIATES, Memphis, TN, Law Clerk. Summer 1988. Researched legal issues, prepared pleadings, and legal memoranda in areas of labor law, Title VII, bankruptcy, and social security. Conducted initial consultation of various prospective clients. Performed other duties as assigned. LEGAL CARE FOR SENIOR CITIZENS, INC., Memphis, TN, Law Clerk. Summer 1988. Provided legal assistance to the elderly of 31 long-term care facilities in Tennessee as an agent of this pro bono service organization. Worked on issues concerning long-term care, home care, wills and probate, guardianship, contracts, and other matters of special interest to the elderly. Performed other duties as assigned. DONATI AND GOSNELL, P.C., Memphis, TN, Legal Intern. Summer 1984 and 1985. Assisted attorneys in case preparation and management; compiled relevant records and materials in preparation of proceedings; maintained in- house library; served subpoenas; and filed documents in court. Performed other duties as assigned. EDUCATION

Juris Doctorate, UNIVERSITY OF TENNESSEE COLLEGE OF LAW, Knoxville, TN, May 1989 Bachelor of Arts in Political Science, Magna Cum Laude, LEMOYNE-OWEN COLLEGE, Memphis, TN, April 1986, Honors and Activities: Dean's List 9 of 10 semesters; National Dean's List; Alpha Kappa Mu Honor Society; Who's Who Among Students in American Colleges and Universities; Recipient, H. Ralph Jackson Memorial Scholarship; President, Student Government Association; 1st Vice-President, Student Government Association; President, Political Science Club; President, Sophomore Class; Chaplain, Junior Class; Member, Forensics Team; Member, Peer Counselors; Member, Kappa Alpha Psi Fraternity, Inc. OTHER

Presenter, September 2006, New Growth in Christ Christian Center, “How to Establish a 501 (c)(3) Corporation,” Memphis, Tennessee.

Presenter, September 1999, International Municipal Lawyers Association, "Municipal Affirmative Action Programs: The Law and Defense," 64th Annual Conference, Toronto, Ontario, Canada. Presenter, July 1999, 74th Annual National Bar Association Convention, "Effective Cross-Examinations of Adverse Medical Experts," Philadelphia, Pennsylvania. Presenter, June 1997, Memphis Bar Association CLE Seminar, "Tennessee Governmental Tort Liability Act.” Memphis, Tennessee.

Presenter, March 1997, Memphis Youth Fair Chance, Inc., "Sexual Harassment in the Workplace.” Memphis, Tennessee.

Presenter, October 1996, International Municipal Lawyers Association, "Drafting Drug Testing Policies," 61st Annual Conference, Little Rock, Arkansas.

Presenter, July 1993, Office of City Attorney Legal Seminar, "The Impact of Legal Issues in the Workplace," Memphis State University.

Presenter, August 1991, "Nonprofit Enterprises: Law and Practice," University of Tennessee, College of Law, Legal Clinic, Knoxville, Tennessee


National Bar Association, Ben Jones Chapter, President (former) Member, Hearing Committee, Tennessee Board of Professional Responsibility (former) Juvenile Court of Memphis and Shelby County, Youth Court, Volunteer Judge/Mentor


Volunteer Memphis, Board Member (former)

United Methodist Neighborhood Centers, Inc., Board Member (former) Leadership Memphis – Class of 1999

The Leadership Academy – Class of 2004

Leadership Knoxville – Class of 1989

Kappa Alpha Psi Fraternity, Inc.

Great Light Lodge #300, F&AM

Temple of Deliverance C.O.G.I.C., Member (current) Centenary Ministries, Inc., Board Member (former)

Certifications FedEx: Tug; Blue Giant; Safety Committee REFERENCES FURNISHED UPON REQUEST

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