ANN WANJIRU MUTINDA

P.O BOX **** KANGUNDO

EMAIL: adzzcg@r.postjobfree.com

TEL; 072*******

CAREER OBJECTIVES

I am seeking an opportunity where I can use my secretarial and community Development skills to help the organization continuously improve while assisting me to achieve my personal goals

PERSONAL DETALS

Year of Birth: Feb 5th 1976

Marital Status: Married

Nationality: Kenyan

ID Number : 20012065

Languages: English, Kamba,Swahili,Kikuyu

ACADEMIC QUALIFICATIONS

2004-2006: Diploma in Community Based Development and Project Management in Premises Africa College

Obtained a Diploma

1998-2000: Kiambu Institute of Science and Technology

Obtained a Certificate in Secretarial Studies

1991-1994: Kiamariga Secondary School

Obtained Kenya Certificate of Secondary Education Grade D+

WORKING EXPERIENCE

2016-2022: Beullah Africa

Position Business Development Officer

Roles and duties

Responsible for recruiting, evaluating and securing loans of clients as providing capacity building. Track, manage and maintain microfinance loans meeting established

Providing business counselling and Financial Education to clients

Regularly visiting all individuals who have received business loans

Monitor loan to ensure credit taken is used effectively for as it was originally intended

Identify and recruit potential clients in need of loan

Training clients on new technologies as adopted by MFI

Initiate collateral liquidation if a client defaults on a loan

2013-2015: Fadhili Africa

Position Senior Loan Officer

Roles and duties

Responsible for recruiting, evaluating and securing loans of clients as providing capacity building. Track, manage and maintain microfinance loans meeting established

Ensuring an effective and efficient system of receiving, recording and appraising members’ loans.

Analyzing and verifying applicant’s financial status, personal and business information to determine feasibility of granting loans and advising members accordingly.

Preparing documentation for disbursing funds to successful applicants as per the applicant’s request.

Ensure efficient and prompt recovery of loans disbursed and interests accrued.

Preparing timely reports and recommendations to the credit committee on all aspects of credit functions.

Ensure maintenance of a good filing system for all credit/loan documents.

Check on the non-performing loans, communicate to members and guarantors and make follow up.

Coordinate debt collection, negotiate payment arrangements with members who have delinquent loans.

Advice on credit policy according to the market trends.

Prepare loan book analysis and performance on a monthly basis

Handle customer complaints and take appropriate action to resolve them.

Any other duties as may be assigned by the manager from time to time.

2009-2012: Keef Kenya Foundation

Position: Loan Officer

Roles and duties

Evaluate credit worthiness by processing loan applications and documentation within specified limits

Interview applicants to determine financial eligibility and feasibility of granting loans

Determine all applicable ratios and metrics and set up debt payment plans

Communicate with clients either to request or to provide information

Justify decisions (approvals/rejections) and report on them

Complete loan contracts and counsel clients on policies and restrictions

Update job knowledge on types of loans and other financial services

Maintain and update account records

Assess customer needs, explore all options and introduce different types of loans

Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas

2008-2009: Plan Kenya International

Position: Trainer

Roles and duties

Handling patients complain and resolving troubleshooting issues.

Liaise with managers to determine training needs and schedule training sessions.

Design effective training programs.

Select and book venues.

Conduct seminars, workshops, individual training sessions etc.

Prepare educational material such as module summaries, videos etc.

Support and mentor new employees.

2007-2008: Kadet Ltd

Position: Sales and Marketing Officer

Roles and duties

Handling patients complain and resolving troubleshooting issues.

Microfinance Marketing

Loan Application

Group Fund Evaluation

Recruitment of new groups

2003-2004: Ministry of Education

Position: Secretary, Management of office operations

Roles and duties

Answering calls, taking messages and handling correspondence.

Maintaining diaries and arranging appointments.

Typing, preparing and collating reports.

Filing.

Organising and servicing meetings (producing agendas and taking minutes)

Managing databases.

2002-2003: Huduma Primary School (NYS)

Position: Secretary

Roles and duties

Answering calls, taking messages and handling correspondence.

Maintaining diaries and arranging appointments.

Typing, preparing and collating reports.

Filing.

Organising and servicing meetings (producing agendas and taking minutes)

Managing databases.

Prioritising workloads.

PERSONAL SKILLS

Good communication skills.

Planning and organizing.

Initiative and enterprising.

STRENGTHS

Goal oriented: results achiever, Meeting deadlines.

Personal Management.

Organizing: organization skills.

Prioritizing tasks.

Honesty and Integrity.

Analytical and Problem Solving Skills.

Attention to details.

Effective Communication

Flexibility and Dedication

HOBBIES

Socializing.

Travelling.

Community Service

Travelling

Designing clothes

Singing.

REFEREES

1.Executive Director/Senior Principal

Promise College

P.O Box 25942 – 00504 Nairobi

Tel: 020******** /072*******

Email: adzzcg@r.postjobfree.com,ke

2.Pst Nelson Maingi

Oasis of Love Ministry

Tel: +254-*********

3. Lucy Muraguri

Plan Kenya International

Matuu,Machakos

Tel: +254-*********

4. James Mutala

Beulah Africa

071*******

Declaration:

I hereby certify that all the details here are true and best of my knowledge,

Contact this candidate