ANN WANJIRU MUTINDA
P.O BOX **** KANGUNDO
EMAIL: *************@*****.***
TEL; 072*******
CAREER OBJECTIVES
I am seeking an opportunity where I can use my secretarial and community Development skills to help the organization continuously improve while assisting me to achieve my personal goals
PERSONAL DETALS
Year of Birth: Feb 5th 1976
Marital Status: Married
Nationality: Kenyan
ID Number : 20012065
Languages: English, Kamba,Swahili,Kikuyu
ACADEMIC QUALIFICATIONS
2004-2006: Diploma in Community Based Development and Project Management in Premises Africa College
Obtained a Diploma
1998-2000: Kiambu Institute of Science and Technology
Obtained a Certificate in Secretarial Studies
1991-1994: Kiamariga Secondary School
Obtained Kenya Certificate of Secondary Education Grade D+
WORKING EXPERIENCE
2016-2022: Beullah Africa
Position Business Development Officer
Roles and duties
Responsible for recruiting, evaluating and securing loans of clients as providing capacity building. Track, manage and maintain microfinance loans meeting established
Providing business counselling and Financial Education to clients
Regularly visiting all individuals who have received business loans
Monitor loan to ensure credit taken is used effectively for as it was originally intended
Identify and recruit potential clients in need of loan
Training clients on new technologies as adopted by MFI
Initiate collateral liquidation if a client defaults on a loan
2013-2015: Fadhili Africa
Position Senior Loan Officer
Roles and duties
Responsible for recruiting, evaluating and securing loans of clients as providing capacity building. Track, manage and maintain microfinance loans meeting established
Ensuring an effective and efficient system of receiving, recording and appraising members’ loans.
Analyzing and verifying applicant’s financial status, personal and business information to determine feasibility of granting loans and advising members accordingly.
Preparing documentation for disbursing funds to successful applicants as per the applicant’s request.
Ensure efficient and prompt recovery of loans disbursed and interests accrued.
Preparing timely reports and recommendations to the credit committee on all aspects of credit functions.
Ensure maintenance of a good filing system for all credit/loan documents.
Check on the non-performing loans, communicate to members and guarantors and make follow up.
Coordinate debt collection, negotiate payment arrangements with members who have delinquent loans.
Advice on credit policy according to the market trends.
Prepare loan book analysis and performance on a monthly basis
Handle customer complaints and take appropriate action to resolve them.
Any other duties as may be assigned by the manager from time to time.
2009-2012: Keef Kenya Foundation
Position: Loan Officer
Roles and duties
Evaluate credit worthiness by processing loan applications and documentation within specified limits
Interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable ratios and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and counsel clients on policies and restrictions
Update job knowledge on types of loans and other financial services
Maintain and update account records
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
2008-2009: Plan Kenya International
Position: Trainer
Roles and duties
Handling patients complain and resolving troubleshooting issues.
Liaise with managers to determine training needs and schedule training sessions.
Design effective training programs.
Select and book venues.
Conduct seminars, workshops, individual training sessions etc.
Prepare educational material such as module summaries, videos etc.
Support and mentor new employees.
2007-2008: Kadet Ltd
Position: Sales and Marketing Officer
Roles and duties
Handling patients complain and resolving troubleshooting issues.
Microfinance Marketing
Loan Application
Group Fund Evaluation
Recruitment of new groups
2003-2004: Ministry of Education
Position: Secretary, Management of office operations
Roles and duties
Answering calls, taking messages and handling correspondence.
Maintaining diaries and arranging appointments.
Typing, preparing and collating reports.
Filing.
Organising and servicing meetings (producing agendas and taking minutes)
Managing databases.
2002-2003: Huduma Primary School (NYS)
Position: Secretary
Roles and duties
Answering calls, taking messages and handling correspondence.
Maintaining diaries and arranging appointments.
Typing, preparing and collating reports.
Filing.
Organising and servicing meetings (producing agendas and taking minutes)
Managing databases.
Prioritising workloads.
PERSONAL SKILLS
Good communication skills.
Planning and organizing.
Initiative and enterprising.
STRENGTHS
Goal oriented: results achiever, Meeting deadlines.
Personal Management.
Organizing: organization skills.
Prioritizing tasks.
Honesty and Integrity.
Analytical and Problem Solving Skills.
Attention to details.
Effective Communication
Flexibility and Dedication
HOBBIES
Socializing.
Travelling.
Community Service
Travelling
Designing clothes
Singing.
REFEREES
1.Executive Director/Senior Principal
Promise College
P.O Box 25942 – 00504 Nairobi
Tel: 020******** /072*******
Email: *******@************.**,ke
2.Pst Nelson Maingi
Oasis of Love Ministry
Tel: +254-*********
3. Lucy Muraguri
Plan Kenya International
Matuu,Machakos
Tel: +254-*********
4. James Mutala
Beulah Africa
Declaration:
I hereby certify that all the details here are true and best of my knowledge,