Brad Rutt

Product Manager

Augusta, ME *****

adzzbi@r.postjobfree.com

+1-207-***-****

• Skilled Product Manager adept at managing budgets, schedules and workflow.

• Organized and well-rounded professional with a confident, industrious and adaptable nature.

• Looking to leverage my experience to take on a dynamic role with a growth-oriented operation.

• Proven success creating and implementing profitable design strategies. Levering customer behavior in design.

• Reputation for getting things done while maintaining and growing great working relationships. Willing to relocate to: Augusta, ME - Waterville, ME - Bangor, ME Authorized to work in the US for any employer

Work Experience

General Manager

Ace Hardware - Bath, ME

April 2021 to June 2023

• Safety and security best practices

• Knowledge of overall store policies, procedures, and goals

• Oversee the tasks assigned and delegated to the various store team members

• Training of store personnel

• Supervise and coach in-store personnel to ensure optimum performance and customer service

• Assist in maintaining an accurate Inventory

• General housekeeping, and being able to keep the store in a safe condition for Team members and Customers.

• Shop the competition monthly

• Lead the monthly store meetings

• Oversee inventory order placement, inventory receiving, and store stocking

• Achieve sales and productivity goals as established by the company including keeping gross margin at acceptable levels

• Monitor P&L as related to the store's goals

• Maintain a safe working condition of store equipment and fixtures

• Set a positive example by following company procedures

• Develop promotions to increase store traffic.

• Ensure that end-caps, cross-merchandising, and feature displays are properly merchandised and maintained

• Demonstrate Helpful customer service, by greeting and assisting customers on the sales floor

• Resolve customer claims and complaints in a manner that is timely, courteous, and discreet

• Authorize refunds in a manner that is consistent with company policy

• Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging is completed in a timely manner

Assistant Store Manager

Duluth Trading Company - South Portland, ME

October 2019 to April 2021

• Responsible for leading teams on daily basis

• Manage payroll against sales objectives

• Inventory management and accountability

• Monitoring and influencing sales goals and objectives

• Measure KPIs required to run business

• Weekly reporting through distribution channels to executives

• Maintain customer relationships related to special ordering and order management

• Hire, train, and coach team members in real time Assistant Store Manager

SAULT New England - Portsmouth, NH

February 2018 to October 2019

• Sales analysis and reporting

• Present and maintain store visual guidelines

• Hiring and mentoring support staff

• Inventory management, inventory procurement

• Custom product development, private label development

• Maintaining and preserving inventory integrity

Product Manager

Rue La La - Boston, MA

January 2014 to September 2017

Lead a team that designed and implemented a hybrid inventory model that allows for a dual inventory model resulting in a $4m inventory reduction

● Onboarded product catalog provider to leverage vendor assets, keyword and search expansion for developing AI to support search and personalization

● Onboarded a Product Item Master to serve as data's system of record across multiple inhouse and third party applications

● Documented complete internal application flow and dependencies, as groundwork for complete strategic system replacement.

Director, Merchandise Planning

Rue La La - Boston, MA

November 2012 to January 2014

Partnered with a 3rd party application BreakWalls and onboarded that application for Rue La La.

● Breakwalls is currently storing Rue La La's sales plans. Director, Event Planning and Operations

Rue La La - Boston, MA

January 2011 to November 2012

Created and maintained operational reporting for the production team. Introduced process changes to expedite production speed, and reduce overhead costs Director, Site Content

Rue La La - Boston, MA

March 2007 to May 2011

Lead the production team for SmartBargains, and then Rue La La. Both staff and freelance photographers, Imagers, Feature Writers, and Product Content reported to me

● Responsible for establishing an onsite photo studio in the Boston offices, as well as creating Rue La La's first photo studio in Kentucky.

● Collaborated with the Creative Director on Model management, and maintained working relationships with Boston's agencies.

● Partnering with Merchants, Marketing, and Programming teams to ensure that boutiques were able to be launched on schedule.

Senior Merchandise Planner

SmartBargains - Boston, MA

May 2005 to March 2007

Drove sales analysis for the home team, and through partnership and collaboration I helped study trends and patterns in customer purchasing habits, resulting in increased sales and decreased residual inventory.

Consumer Electronics Buyer

SmartBargains - Boston, MA

February 2003 to May 2005

Worked with the Director of Sales to design and implement the Drop Ship platform. I gained partners in Merchandising and helped onboard vendors who were unfamiliar with the concept of dropship.

Lead Merchandise Planner

SmartBargains - Boston, MA

August 2000 to February 2003

Developed and maintained the Merchants Open To Buy and sales plans for the departments. I also created weekly sales summary reports used for company reporting. Merchandise Planner, Home and Office

Brookstone - Nashua, NH

January 2000 to August 2000

Inventory Analyst, Computer Peripherals

Staples - Framingham, MA

May 1998 to January 2000

Using E3 Slim and E3 Trim replenishment software, I focused on inventory optimization for the top 140 North American stores. Through analysis, system refinements, and trend observations I was able to reduce the product outages by 30%. Supervisor of Merchandise Allocation

Kitchen - Exeter, NH

November 1991 to May 1998

Drove sales analysis for the home team, and through partnership and collaboration I helped study trends and patterns in customer purchasing habits, resulting in increased sales and decreased residual inventory.

Education

BA in Marketing and BA Advertising

Southern New Hampshire University - Manchester, NH September 1991 to May 1995

Skills

• ACCOUNT MANAGEMENT (4 years)

• COACHING (7 years)

• CUSTOMER ENGAGEMENT (Less than 1 year)

• CUSTOMER SERVICE (3 years)

• DETAIL-ORIENTED (10+ years)

• Agile (6 years)

• Inventory Management (10+ years)

• E Commerce

• E-Commerce

• Ecommerce

• Website

• Product Management

• User Experience (UX)

• Product Development

• User Interface (UI)

• Analysis skills

• Financial acumen

• Project management

Certifications and Licenses

driver's license

Assessments

Social media — Proficient

March 2020

Creating content, communicating online, and building a brand's reputation. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Coaching and mentoring, customer service, relationship building, stakeholder management, customer engagement, detail-oriented, client account management, product development, use case creation, wire-framing, strategy and planning, user experience, customer research, product roadmapping, usability and QA design, timeline management.

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