Customer Service Social Media

EDUCATION

Auburn University

Bass Barfield

504-***-**** adzzat@r.postjobfree.com 3942 Prytania St. D New Orleans, LA, 70115

Bachelor of Science Major: Marketing

Jacksonville University

Bachelor of Science Major: Marketing Scholarship Division I Athlete

EXPERIENCE

Louisiana Lacrosse Academy

Director

Auburn, Alabama May 2018

Jacksonville, Florida Completed 90 hrs.

New Orleans, Louisiana September 2022 - Current

Manage and maintain a square-space website and social media platforms, ensuring strong branding.

Grew member base from 45 players to over 125 in 9 Months.

Scheduling and running of social campaigns, and aligning products and services for purchase.

Logistics, budgeting, and planning for 4 youth teams (ages 11-18) traveling and playing in multiple events per season (Spring, Winter, and Fall Seasons) across the country.

Coach and run practices and physical training for all ages.

Provide college recruiting consulting for prospective collegiate student-athletes

Produce highlight footage for players for college recruiting, and complete all video, graphic, and media editing for production.

Maintain written and oral communication with parents for all three teams throughout the seasons, leading up to and at tournaments, and post-events.

Bouligny Tavern New Orleans, Louisiana Bartender October 2022 - Current

Oversee and complete all Opening and closing stocking/inventory, replenish fresh ingredients, andprepf all batches, syrups, and tinctures recipes.

Maintain a professional and top-of-the-line elegant environment for 400-500 patrons a night, while solving any operations issues promptly, and providing expert customer service.

Assisted customers with personalized drink/spirit requests, recommendations, and education.

Robert Half International New Orleans, Louisiana Recruiting Manager September 2021- October 2022

• Full Life Cycle Recruiting for Technology Professionals, while serving clients across private-sector and government agencies.

• Represent Robert Half Technology brand throughout the full recruiting and job placement lifecycle with clients and

candidates.

• Discovering new professionals through networking, employee referrals, job boards, social media presence, ad searches,

career fairs, and internet research.

• Make direct, proactive contact with desired corporate client prospects at various organizational levels (C-suite to manager)

via phone, email, and social media to initiate and cultivate new clients.

• Serve as a consultative business partner and facilitate clients’ short, mid, and long-term goals, assisting in needs assessment,

and hiring objectives, candidate requirements, job specifications and descriptions, interview prep, nego.a.ons, and follow-up.

• Lead generation, business development, and accurately track and report all pipeline ac.vi.es and details in Salesforce.

S.P. Richards New Orleans, Louisiana Account Manager (Gulf Coast) February 2021- September 2021

• Built rapport and competency in each customer’s business and consulted to grow their business and our wallet share.

• Conducted quarterly business reviews with customers to provide financial insights and strategize for growth, areas of loss/

opportunity, sourcing needs, budgeting, and pricing.

• Created a Quo.ng tool utilized by regional reps to accelerate es.ma.ng orders from small stock to full truckload bids.

• Presented market insights and analysis monthly to senior management.

• Region Salesforce Champion and trainerGaraventa Lift Inc.

Technical Sales Representative

New Orleans, Louisiana August 2020 – February 2021

• Managed the en.re sales cycle from lead crea.on to customer service aPer project completion.

• Completed all surveys, estimates, bids, and quotes for customers in Louisiana and south Mississippi ranging from single-

family homes to major regional hospitals.

• Created processes for E-filing, document handover, and project tracking to ease project management.

• Surpassed 2021 first-quarter sales budget in November and December 2020.

KONE Inc. Elevator and Escalator

New Orleans, Louisiana June 2018 – June 2020

• • • • • •

Service Sales Representative

Managed a diverse account base of over 700 Contract customers

Sa.sfied customers ranged from small businesses to major regional hospital chains

Managed Territory of New Orleans, Jackson, Meridian, and surrounding areas.

U.lized SAP, Salesforce.com, Contract Management SoPware, Adobe, and Excel daily.

Created and presented weekly, monthly, and quarterly market analysis, sales, and budget reports

Surpassed first-year sales quota in July and closed over $1.8 million in sales in first 2 years.

OTHER EXPERIENCE Leadership

• Jesuit High School Varsity Lacrosse Coach - 2023 Louisiana State Champions • Jacksonville University Division I Athlete

• Jacksonville University Student Athle.c Advisory Council: President

• Auburn Men’s Lacrosse Club: Captain

• NOLC, New Orleans Lacrosse Club, Member

• New Orleans Mambo, Founding Member

College Employment: Worked 5 different jobs over 35 hours a week while enrolled full-time at Auburn University.

Contact this candidate