Marketing Coordinator Service
Resume:
SHARIE HENDERSON
Fort Worth, TX 76102
WORK EXPERIENCE:
Cook Children's Health Care System - Fort Worth, TX February 2018 – March 2023
Medical Billing Trainer
Onboarding and training administrative new hires at Cook Children’s Home Health
Partnering with I.S. to obtain access to company and third party databases and provider portal
Process onboarding material used to finalize hire decision such as background checks, drug screening, vaccination records etc.
Review and make updates to company and department processes
Assist with Medicaid audits in preparation for joint commission visits
Maintenance of employee files and education compliance modules
Patient Account Representative
Record cash receipts and adjustments by posting, accurately and efficiently for each date of service or billing period
Apply to appropriate payer and/or self-pay amounts and apply in all billing systems.
Analyze payments per contract with payer and identify problems
Appeal payment denials
Improve reimbursement from payers to sustain open and thorough communications between patient accounts and staff.
Research guarantor returned mail and collectability of such. Forward account information to collections agency when necessary
Documentation Tracker/Consignment Patient Service Coordinator
Printing, tracking, and receiving all physician documents including but not limited to Medicaid forms, plans of care, and verbal orders
Follow up on forms not received
Use access database to enter and track all documents.
Print and review overdue documents report weekly to ensure timely return of signatures
Travel to CCMC specialty clinics to deliver and pick up documents
Review open claims report weekly
Process consignments daily as needed
Verify insurance coverage monthly and updates data base
Prepares patient supply tickets daily
Monitor and maintain the integrity of all data entered into the computer systems
Nordstrom Christian Dior, Business Manager – Fort Worth, TX August 2015 to January 2017
Event planning to assist in meeting sales goals
Met and exceeded sales goals for Christian Dior and Nordstrom
Achieved double-digit increases for Christian Dior and Nordstrom
Maintained business relationships through the in-house clientele system
Maintenance and reporting of my expense account• Assisting in counter organization, cleanliness and display
Josie Maran Cosmetics, Marketing Coordinator February 2011 to October 2013
Training Sephora Staff and Management for brand history, ratings, product knowledge, product maintenance, product application, and selling strategy
Liaison between Sephora and Josie Maran's management teams to ensure consistency between each of my assigned doors
Communicate and resolve any ongoing challenges regarding in store display -Planned special in store events bi-weekly
Travel to and from store destination
Maintenance and reporting of my expense account
EDUCATION & CERTIFICATIONS:
Sam Houston State University, Associate's Degree May 2003 to May 2004
CPR Certification
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