Customer Service Night Shift/Bar back/Hostess/Server
Resume:
Food/Beverage Industry
Work History
Contact
Skills
Leslie Clemmer
Although it's been some years since working in the Bar/cocktail industry, it was one of my favorite jobs. I did work in the Food && Beverage industry for about 7 years total and Customer service as a whole for the last 15 years. I have more than enough energy and motivation to be a helpful and enjoyable addition to any team. My personality meshes well pretty much with everyone and I continue to do my best to deliver exceptional service and support for whoever I may need to. Whether it's directly for customers or assisting other teammates. Service Provider
Island Skye Spa(Formerly Fusion), Pensacola Beach, FL Greeted & checked clients in, offering cocktails
and/or herbal tea for their wait.
Familiarized with booking program.
Kept lounge and kitchen area clean and
presentable.
Organized service providers within the rooms.
Helped order and deliver room service from
connected hotel as needed.
Performed numerous services myself.
Dedicated professional attitude to serve client's
needs and found solutions for any inconveniences.
Worked with about 16 employees, keeping positive
co-working skills and respectful demeanor to all.
8-12 hour shift on feet with minimal break time. Back to back services and clean up so I got very
comfortable with staying busy.
2017-03 -
2021-09
Cocktail Server
Nightown (Now Closed), Destin, FL
Maintained clean and organized bar area.
Maintained accuracy and efficiency when
processing sales transactions.
Communicated with guests to record orders and
2012-05 -
2013-05
Address
Vacaville, CA 95688
Phone
******@*****.***
Flexible and Adaptable
Good Telephone Etiquette
Excellent Communication
Teambuilding
Dependable and
Responsible
Organization and Time
Management
Phenomenal Customer
service
Education
assess needs.
Carried out complete opening, closing and shift
change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Determined customer preferences to suggest
appropriate cocktails and increase sales.
Checked guests' identification before serving
alcoholic beverages.
Maintained thorough menu knowledge to
sufficiently answer questions regarding menu item
sourcing, ingredients and cooking methods.
Displayed enthusiasm and promoted excellent
service to customers, successfully increasing
referrals, and walk-in business.
Collected payment for food and drinks served,
balanced cash receipts and maintained accurate
cash drawer.
Snapper's on the Water
Snapper's On The Water (Under New Ownership),
Fenton, MI
Stored food in designated containers and storage
areas to increase shelf life, improve kitchen
organization, and provide easy access during busy
peak service times.
Maintained accuracy and efficiency when
processing sales transactions.
Maintained clean and organized bar area.
Communicated with guests to record orders and
assess needs.
Carried out complete opening, closing and shift
change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness.
Checked guests' identification before serving
alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
2011-01 -
2011-12
2011-01 - Certification/Trade Licensing: Cosmetology Interests
2012-02 Douglas J. Aveda Institute - Ann Arbor, MI Enjoying Live Music
Playing Ukulele and Guitar
Weight lifting
Hiking
Cooking
Pretty much open to trying anything.
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