Priscilla Mueller Cell: 720-***-****

***** ********* ***** *****: adzz8p@r.postjobfree.com

Naples, FL 34120

Professional Profile: Mortgage Closer with 10 years of experience in the industry, including 6 years of leadership and management roles. Responsible for overseeing budgets, hiring, monthly reports and more.

Technical Skills

Microsoft

Excel

Outlook

PowerPoint

Additional Skills include:

Conducting interviews and onboarding new hires

Training of new employees

Strong interpersonal and communication skills

Ability to prioritize and organize functions daily

Professional Experience

September 2020 – September 2022

Closing Team Lead: Redfin Mortgage/Bay Equity

Oversaw a team of 5 closers

Closed between 25-35 loans per month in addition to being a lead

Manually calculated cures

Verified wire instructions and completed review of signed documents to provide funding approval

March 2019 – August 2020

Closing Manager: HCL

Managed a team of 15 Closers and Funders.

Conducted interviews, completed the hiring, on-boarding and training of all new hires

Created reports of all loans funded for the month to upper management in Excel

Carefully reviewed all documents for any errors and confirm that pricing and programs are correct to ensure a smooth loan process

Held effective one-on-one meetings with each closer to identify any training opportunities or assist with any questions

July 2018 – March 2019

Post Closer and Lead Closing Quality Control Specialist: HCL/DFCU

Reviewed signed documents against those sent, to confirm accuracy for sale of the loan

Personally developed training guides and a point system

Sent scores and feedback on each file for new closers

Created monthly Excel reports on all files from my department

Reviewed closing packages to confirm all information was completed correctly prior to release

August 2015 – July 2018

Mortgage Closer: HCL

Worked both wholesale and direct to consumer loans

Kept in constant communication with brokers and loan officers on the status of closings

Reviewed Conventional, FHA, VA Purchases and Refinances

Manually calculated wire amounts

Confirmed E&O was valid and active

August 2014 – August 2015

Loan Processor: Pulte Mortgage

Kept up constant communication with borrowers to set proper expectations

Reviewed borrowers’ income, credit reports, employment histories, property appraisals and title insurance documentations to prepare loan applications for underwriting submittal

Completed Jumbo, Fannie Mae, Freddie Mac, FHA and VA loans

August 2013 – August 2014

Underwriter I: Urban Lending Solutions

Reviewed income and banking documentation to confirm all submissions met current guidelines

Consistently maintained top performer on my team

Continually maintained accuracy of 100% each month as all files were reviewed prior to approval

Received multiple achievement awards and company shout outs due to performance and quality

Lead the team any time management was out

March 2011 – November 2012

Underwriter I: Intellisource

Worked daily with FHA, FNMA, FHLMC

Reviewed: 1003, 1008, HUD, title, credit reports, paystubs, W2s, SSAs, pension, bank statements and tax returns

Education

Eaglecrest High School

Graduated May 21, 2009

Additional Work Activities

Lead the Employee Appreciation Committee and secretary of meetings to review monthly budgets with accounting and VPs. Monthly planning of contests to keep up morale, production, and quality.

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