Keiarra Draper

adzz6i@r.postjobfree.com 725-***-**** **35 E Russell Rd, 89122 Las Vegas

Education

High School Aug 2012 - May 2016

ELDORADO HIGHSCHOOL, Las Vegas

Employment

Sales Associate Apr 2016 - Jun 2017

Journeys, Las vegas

• Welcoming customers into the store

• Staying knowledgeable about our range of beauty and skin products

• Explaining to customers the best products for their needs

• Recommending related products to increase customers’ options and enrich the shopping experience • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results

• Accepting and processing orders, operate the POS register and resolve returns issues

• Promoting special sales, offers and awareness of store loyalty program

Area Supervisor Feb 2017 - May 2019

Walmart, Las vegas

Monitor sales activities to ensure that customers receive satisfactory service and quality goods. • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. •

Inventory stock and reorder when inventory drops to a specified level. •

Instruct staff on how to handle difficult and complicated sales. • Assign employees to specific duties. •

Enforce safety, health, and security rules. •

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. •

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. • Review inventory and sales records to prepare reports for management and budget departments. • Establish and implement policies, goals, objectives, and procedures for their department. Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. • Estimate consumer demand and determine the types and amounts of goods to be sold. •

Formulate pricing policies for merchandise, according to profitability requirements. •

Personal details

Date of birth

June 27, 1998

Gender

Female

Skills

Budgeting • Management •

Pricing • Strategic Planning •

Merchandising • Product

Development • Store

Management Experience •

Sales Management • Retail

Management • Team

Management • Change

Management • Research •

Project Management •

Process Improvement •

Marketing • Conflict

Management • Customer

service • Leadership • Human

resources • Supervising

experienc

Hobbies

Paint

Dance

Work out

Model

Act

Play w. My Frenchie

Read

Keep records of purchases, sales, and requisitions. • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy Intake Specialist Dec 2020 - Aug 2021

AYR Wellness, Las Vegas

• Speaking with individuals to get their personal (medical, mental or legal) history and ascertaining their mental and physical state

• Using the gathered information to guide them to the right service, department or office

• Obtaining emergency contact information

• Coordinating schedules and appointments

• Obtaining insurance or billing information

• Processing paperwork

• Ensuring forms have the proper signatures and that they're filled out correctly. • Answering and taking note of incoming inquires via phone, fax or email

• Following up with clients and sharing vital information • Keeping all information confidential

Inventory Control Specialist Aug 2021 - Apr 2022

AYR wellness, Las vegas

Maintains consistent stock of inventory, ordering new stock up to pre-authorized limit as inventory dwindles.

• Establishes and maintains backup source for high-demand items.

• Assesses inventory reports and order patterns to identify items in need of automatic, recurring delivery.

• Provides inventory reports to purchasing and inventory control manager.

• Develops and maintains good working relationships with vendors.

• Maintains accurate daily records of goods received and shipments made.

• Manages and maintains inventory system; facilitates upgrades to related database and/or software under the direction of the purchasing or inventory control manager.

• Conducts frequent spot and partial audits of physical inventory. • Assists with periodic (at least annual) physical inventory audits. • Operates forklift truck when necessary.

• Performs other related duties as requested

Customer Service May 2022 - Aug 2022

Jardin, Las vegas

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

Assistant Sep 2022 - Nov 2022

Jennifer Franco Group, Las Vegas

Answer and direct phone calls

Organize and schedule appointments and meetings

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes, and forms

Assist in the preparation of regularly scheduled reports Develop and maintain a filing system

Order office supplies

Book travel arrangements

Submit and reconcile expense reports

Provide general support to visitors

Provide information by answering questions and requests Take dictation

Research and creates presentations

Generate reports

Handle multiple projects

Prepare and monitor invoices

Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Contribute to team effort by accomplishing related results as needed

Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.

Organize travel arrangements for senior managers

Write letters and emails on behalf of other office staff Book conference calls, rooms, taxis, couriers, hotels, etc. Cover the reception desk when required

Maintain computer and manual filing systems

Handle sensitive information in a confidential manner Take accurate minutes of meetings

Coordinate office procedures

Reply to email, telephone, or face to face inquiries

Contact this candidate