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Data Entry Customer Care data collection

Location:
Lilongwe, Central Region, Malawi
Posted:
September 27, 2023

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Resume:

CURICULUM VITAE

(Jameson Majawa)

Surname ; Majawa

First names; Jameson Tresfore

Nationality; Malawian

Civil status; Single

Profession; Banking and humanitarian worker

Email ; adzz3t@r.postjobfree.com

Phone; 099*******

Education: Bachelor of business administration (University of Malawi in conjunction with Amity university of India.

Malawi school certificate of education

Languages; English and Chichewa

Key Qualification and skills; An experienced Banker/Finance and Administration Officer/humanitarian, worker working in fast paced and demanding environments with strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet; committed to meet superior and corporate goals. Very confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects and assignments and able to multi-task effectively.

Professional experience record;

January 2021 to April 2023; Research Options

collecting data from the private sector on land demand using ODK

Engaging the supervisor to review and check the collected data for accuracy before synchronizing the data.

Synch the data into the server

Budgeting and distribution of allowances to research executives

Maintenance of float and petty cash

August 2017 to May 2019; Monitoring and evaluation officer/District coordinator for Energy Dream town project at Chisomo Miral welfare community center

Responsibilities; Developing and writing a concept paper for Chisomo Miral welfare center

Developing criteria on how to identify beneficiaries

Preparing presentations and representing the country manager during DEC meetings at District level.

Organizing and facilitating trainings, workshops and meetings with various stake holders and local partner.

Providing technical support to the project facilitator in the participatory monitoring and evaluation of the project.

Conducting focus group interviews with the targeted group in gathering data.

Documenting all project data.

Acting as the deputy in the absence of the project facilitator.

Follow up on all project activities in the targeted areas and present a report to the project facilitator

Participating in developing an effective data collection tool for the project activities using result based monitoring and evaluation system.

Managing the day to day smooth running of the project.

2016 August to March 31,2017; Project Team leader- Africare Malawi Jefap project

Responsibilities; Leading a project team in the distribution of emergency relief items to the needy in Ntcheu district

Acting as the middle man between the management and the community

Organizing sensitization meetings with the communities about the project

Collecting data for the targeted households in the district

Screening the needy as per WFP guidelines.

Receiving Food items from WFP warehouse and sign waybills for transporters.

Distributing the food items to the needy as per ration directed by WFP.

Updating ration cards.

Writing reports to WFP on the food distributed on Form 3.

Providing complimentary activities like HIV and Gender messages.

Monitoring and Evaluation.

2015 to June 2016; Operations Officer- International organization for migration

Responsibilities; Providing humanitarian assistance to Mozambican refugees like;

Collecting data for the refugees’ households and their daily needs

Screening them if they are fit to travel

Move them in a humane and safe way in a convoy.

Acting as a focal point between management at head office and field team.

Representing management during inter agency meetings in the field.

Working hand in hand and exchanging notes with other agencies like UNHCR, UNICEF, ACF and PLAN International,

2009 to Dec 2013: Finance and Administration Officer – CLEVELAND LOGISTICS INC

Responsibilities

Providing a full range of financial and administrative services for the company. Consulting with clients to coordinate and arrange local and international transport logistics.

Identifying and developing new business opportunities, researching individuals for suitability, developing and maintaining customer relationships.

Processing monthly statements and generating financial reports.

Maintenance of the company’s fleet and control of log books and drivers’ movements.

Follow up on the company’s invoices to creditors.

Reporting to management regarding financial position of the company

Salaries preparation for employees

Develop, maintain and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs

Maintained up - to-date knowledge of industry and government policies and regulations

Significant achievements

Managed the operations to ensure that maximum revenue is achieved on a month to month basis and cost is minimized through improved procedures and strengthen policies.

Establishment of control measures both financial and human resource performance

Minimized costs by combining goods to be delivered/collected in the same route or area.

2005 to 2009: Credit Officer – FIRST MERCHANT BANK

Responsibilities

Establish priorities and delegate effectively to meet goals and objectives

Responsible for all collection activity including customer visits.

Responsible for establishing new accounts, evaluating credit risk, establishing credit limits and payment terms utilizing trade and bank references and job information as required

Hold regular communication meetings to ensure all staff review current initiatives and direction.

Manage cash loss prevention procedures through established security policies.

Ensure that all accounting documentation is completed on a timely and accurate basis.

Develop, maintain and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs

Manage the business relationship within the department, ensuring that the team is well trained, motivated and achieving objectives

Promotion and marketing of credit to potential and existing customers

1993 to 2005: – Standard Bank

Responsibilities

Establishing letters of credits.

International funds transfer for imports and exports

International trade

Compiling and reporting to Head Office of the daily liquidity figures

Exchange control procedures which included processing exchange control applications;

Controlling of non-residents accounts.

Buying and selling foreign exchange

Preparation of paid vouchers ready for inspection by internal auditors

Hotel bookings and travel arrangements for officials visiting the branch

Short courses attended;

Proposal writing and general research

Monitoring and Evaluation

Data entry and analysis using Stata, spss and CSpro

Accounting using sage 50. QuickBooks and Excel

Mandates and operation of accounts

Skills on fleet management

Occupation Health and Safety hazard

Customer Care relations

Superior customer services

Hobbies; Travelling

Watching Tv documentaries

Reading Books

Referees; Mr. K. Musonzo

First Merchant Bank,

Private Bag 85,

Lilongwe

Tel:09 9991 7758

Mr. E GA Chizimba

Chancellor college

P O Box 280

Zomba

Tel: 099*******/01524222 Ext 3015

Mrs.Bernadeta Kalumo

Standard bank limited

P O Box 30386

Lilongwe 3

Tel:099*******



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