Andy Castillo
Lake In The Hills, IL 60156
adzz34@r.postjobfree.com
Objective
To master my craft at whatever position that I hold. To ensure that my participation in the company advances the company to the next level.
Skills: Microsoft Office (Proficient in Excel & Word), AS400 systems, Training of new hires, Collections, FDCPA experienced, Management experience
Experience
03/2022- 09/2023 Town & Country Distributors, Itasca, IL
Warehouse/Forklift Operator
My job as a warehouse worker was to hand pick cases and place them on a pallet getting ready for distribution. I would transport these pallets through the warehouse on a motorized pallet jack known as a walkee. As a forklift operator, I would transport stock products to their designated locations within the warehouse. Completed pallets would be transferred to the wrap machine to prep for shipment, and then transferred to either a standard semi-trailer or side loader trailer. I would utilize a specialized forklift known as the layer machine to complete pallets of specific quantities. Also, I would utilize a Zamboni machine to clean the aisles and incident locations. In addition to my normal job duties, I would train newer employees on said duties, and I would check pallets for proper product quantity.
11/2019-2/2020, 4/2020-1/2021 Ascent (ADP), Elk Grove Village, IL
Operations Productions Specialist
Processing of payroll checks or payroll statements through the Bowe machine. Physical labor includes replenishing machines with the necessary envelopes for the processing of the payroll check/statement. Per client’s request, delivery of said payroll check/statement may be delivered in multiple different formats as in FedEx, UPS, US Mail, company direct, or another special request. During Year End time, 1099’s and W2’s will be included within the processing of daily activities.
2/2017-10/2017 HFRI- Elgin
Medical Bill Analyst
Increase cash collections, decrease unpaid claims, and reduce denials through additional review of processed medical claims, helping our healthcare clients improve AP performance and increase productivity while delivering an excellent costumer experience and lowering net costs to collect. Timely management of a work queue consisting of approximately 1000+ accounts. Analysis of account notes, UB04s, CMS-1500s, EOBs, contracts. Follow up with insurance carrier via phone/fax and/or website. Follow up with physician and/or patient for additional documentation. Submission of additional documentation to challenge claim decision
Education
Cary Grove High School - Cary, IL
High School graduate - Honor Role student
1995-1999
William Rainey Harper College
Negotiation Skills/ Collections
Fall. 2001
Matrix Educational Systems
Certified Asset Recovery Specialist
National Certification Course
May 6, 2009