Project Management Account Manager

DOLLY NARSHI

Denver CO

*******@*****.*** / 404-***-****

SUMMARY

Experienced operations analyst with a strong background in data analysis and process improvement. Skilled in project management, data visualization, and strategic planning. Proven track record of identifying inefficiencies and implementing solutions to drive efficiency and productivity. Detail-oriented self-starter who thrives in collaborative environments and passionate about optimizing processes to achieve business objectives. EXPERIENCE

Operations Analyst / Bank Of America - Kennesaw, GA 08/2017 - 10/2022 Analyzed operational performance, identified pain points, and provided actionable solutions to management. Collaborated with cross-functional teams to develop, implement, and maintain data-driven strategies. Developed and maintained dashboards, reports, and scorecards to track business performance and KPIs. Resolved operational and performance issues through effective communication with managers. Regional Account Manager / Granite Telecommunications - Atlanta, GA 05/2016 - 12/2016 Focused on new business development through prospecting and selling Granite's products and services. Liaised with assigned accounts to review business operations and track progress toward objectives. Analyzed critical customer data to identify solutions and promote growth. Associate Financial Representative / Northwestern Mutual - Atlanta, GA 08/2012 - 04/2016 Assisted Financial Advisors in new client acquisition, market research, and account management. Maintained revenue reports and presented monthly reports to management. Ensured compliance with FINRA rules and regulations. Account Manager / Next Level Petroleum - Atlanta, GA 01/2009 - 08/2012 Managed accounts payable, including data entry, invoice preparation, and report generation. Assisted in managing customer accounts for over 100 gas stations using QuickBooks. Improved customer account management efficiency by reducing processing time by 40%. EDUCATION AND TRAINING

Bachelor of Arts: Economics And Psychology

Emory University - Atlanta, GA

SKILLS

Data analysis: Proficient in analyzing large

datasets to identify trends, patterns, and

improvement opportunities.

Problem-solving: Skilled in critical thinking and

analytical reasoning to identify and implement

creative solutions.

Statistical modeling and machine learning

techniques.

Data visualization: Strong proficiency in Tableau, Power BI, and Excel.

Collaboration: Experience working with cross-

functional teams to deliver data-driven insights and recommendations.

Project management: Demonstrated experience in

project management, delivering projects on time

and within budget.

DN

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