Administrative Assistant Customer Service

MARTE ILOCIA CHERESTAL,

*E. **" St apt **, Brooklyn, NY11226 Mobile 813-***-****] Emailrch

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eA Positive and dedicated Professional with an

dedication, loyalty and efficiency have aly

safe and efficient er

mbraced my Personality. Abil

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and precisely, in accordance with the guidelines. An articulate, personable profess)

and excellent organizational and communication skills, oe .

COOKIES’S DEPARTMENT STORE, BROOKLYN, NY us

Sales Associate “

Ensure all customers receive excellent service through direct salesmanship, ar

Provide a clean, friendly, welcoming atmosphere for Customers as well

Develop strong Telationships with customers and look for opportunities to furthe

Help Customers determine their needs then provide proper recommendations t

Deliver excellent customer Service with floor sales and assist customers with pur

Complete each transaction in a quick and efficient manner,

Engage customers in order to provide to them what they need ir term:

demonstrating technical selling skills and product knowl

MINUJUSTH, (UN Organization) Port-au-Prince, Haiti 2

Administrative Assistant

* Produced and distributed correspondence memos, letters, faxes, and forms

Organized and scheduled appointments and meetings

Carried out administrative duties such as filing, typing, copying, binding, and scanning.

Scheduled office meetings between teams, managers and departments

Processed invoices, tracked receipts, and other basic bookkeeping tasks

Supported team by performing tasks related to organization and strong communication

Contributed to team effort by accomplishing related results as needed

Logistics Assistant

* Assisted the Operations Manager with various daily office functions

* Assigned duties to office assistants, administrative assistant, and mail room personnel

-* Assisted in the processing of governmental forms and applications

** Conducted research for executive management

as pote:

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SKILLS

** Ability to work in difficult and high-pressure situations

“+ Ability to remain calm and poised in challenging situations ae,

“> Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment

** Basic Computer Skills :

** Fluency in French, Creole and English

“ Lycée Jean-Jacques Dessalines, Port-au-Prince, Haiti

* High School Diploma 2003 i 4

‘> Institute Superieur (ISGEA), Port-au-Prince, Haiti

* Business and Management 1998 (Certificate)

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