Customer Service Data Entry
Resume:
Stacy Lafferty
Johnstown, PA *****
adzz22@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Dispatch Assistant
DWC Transportation - Johnstown, PA
April 2022 to March 2023
Assisted with dispatch, billing, answering calls and dealing with different carriers, uploading back up paperwork into dispatch, data entry, and all day to day daily tasks.
Customer Service Representative
Ibex - Johnstown, PA
October 2021 to March 2022
Take incoming customer service calls for Costco. Handling customers online order.
Claims Assistant
Pyramid Consulting Group - Johnstown, PA February 2020 to August 2020
Processing & Approving Death Claims to be paid
Office Assistant
Kulback Eye Carr & Chiropractic - Johnstown, PA
November 2019 to February 2020
Office Assistant
Customer service
New patient files
Data entry
Hands on helping with patients Filing
Faxing Scheduling
Office Manager
Contractor Transport, LLC - Smithton, PA January 2017 to January 2019
Day to day operations Data entry
Billing
Invoicing
Maintaining employee files
Gathering & submitting all payroll hours Ordering supplies
Processing new hire paperwork
Human Resourses
Office Manager
Liberty Tax - Johnstown, PA November 2014 to January 2017
• Customer Service
• Tax Preparation
• Day to day office responsibilities •
Submitting weekly payroll hours • Transmitting of individual taxes
Data Entry
University of Pittsburgh @ Johnstown May 2010 to November 2014
• Processing of college applications
• Filing
Customer Service Representative
Advance Employment - Johnstown, PA December 2009 to May 2010
• Data Entry
• Incoming customer service calls for gas & electric company out of Michigan
Temp for Pepsi
Kelly Services - Johnstown, PA August 2008 to May 2009
• End of day paperwork • Filing
• Answering telephones • Data Entry
• Verifying hours for payroll
• Updating tax forms
Office Manager
Nittany Waterproofing - Johnstown, PA November 2002 to July 2008
• Customer Service
• Incoming & Outgoing calls
• Daily Deposits
• Payroll
• Accounts receivable & account payable • Data Entry
• Daily/weekly reports
• All billing issues & warranties
Education
High School Diploma
Richland Senior High School - Johnstown, PA
August 1986 to June 1990
Skills
• Call Center
• Customer Service
• Customer Care
• CSR
• Tax Experience
• Accounts Receivable
• QuickBooks
• Accounts Payable
• Office Management
• Accounting
• Payroll
• Bookkeeping
• Human Resources
• General Ledger Reconciliation • Microsoft Outlook
• Account Reconciliation
• Event Planning
• Supervising experience
• Journal Entries
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Office
• Time management
• Data entry
• Typing
• Dispatching
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