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Customer Service Administrative Assistant

Fresno, CA
September 26, 2023

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Ani Eliason




California State University, Fresno


Finance with Minor in Armenian

Studies& Language

University of California, Los Angeles

-January 2000- 2002

School of the Arts and Architecture


Owen Foinn,CPA., Sr. Controller/CFO of

Ag Industries, Central Valley (559)


Bill Leist, P.I., Leist & Associates,

Assistant Chief of C.H.P.559-***-****

Kacey Auston-Tibbetts, Public Affairs

Consultant 559-***-****

Chris Vang, Branch Manager, Pace

Supply Corp. 209-***-****


Daughter, granddaughter and mother of

teenage girls; Volunteering for my

community is a rewarding connection for

me and my family.

Armenian Community School,


-Board Chair, Directing-Fund

Development and Events 2011-2018

Managing Committee(s), organizing

responsibilities and communication.

Scheduling of charitable events.

Tracking fund-development and grants

Valley Children's Healthcare, Madera

-Valley Children’s 101

Connecting Central Valley to advanced

healthcare available at VCH.


Excel.Outlook. Word.

Written and verbal communication.

Goal-oriented and profit/performance

tracking. Collaborative, Leadership &

customer service oriented.

EXPERIENCE I have dedicated myself to

raising my three daughters, caring for my mother

and managing a household. Although, I wouldn’t

want it any different. I love food, wine and live


PACE Supply Corp.

-Operations, March 2022-Current

Corp. Operations: Reporting directly to VP’s & Directors Formulating performance improvement and restructuring for optimal performance by all, safety compliances and a healthy, professional work environment for all locations. Branch Operations: Supporting Managers in developing a bench of warehouse talent, increasing warehouse efficiency, inter-branch communication and quality of customer service, implementing best practices across all levels, from branch, divisions to headquarters. Monitor performance reports for receiving, shipping, inventory adjustments, profit margins and review branch inventory discrepancy(s),. Support branches with administrative paperwork, new hire and customer onboarding. Support Sales team for

proficiency and building customer relations to ensure great service and experience. Support special projects as needed by travel or remote for restructuring.

Administrative Assistant, October 2020- February 2022 Ensured accurate daily processing of branch sales, processed customers returns, daily cash reports, maintained document retention, organization of meetings, office and supplies, applied receptionist duties, assisted Sales team in and corporate communication, processed and reviewed customer account services as needed. Performed projects directed by Branch and Warehouse Managers as needed.. United Way Fresno and Madera Counties

-Administrative Director, October 2018- July 2020

Supported Board and Executives, reviewed daily Banking and financial accounts.overseen projects and contract agreements. Connected with local, state, federal and forprofit supporters. Responsible for structuring and maintaining an annual budget and expenses for

administration and facilities. Overseeing all building needs including all compliances. Managed legal, HR, payroll and benefit contract and services. Prepared spreadsheets, reports, letters, and grant documents as needed.

-Executive Office Manager, October 2016-2018.

Managed staff, payroll, benefits, liability and facilities. Oversight of AP/AR. Managed all calendar, meeting, communication and expenses for President and CEO and Board of Directors.

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