Customer Service Administrative Assistant
Resume:
Ani Eliason
(Ah-Nee)
**********@*****.***
EDUCATION
California State University, Fresno
Finance with Minor in Armenian
Studies& Language
University of California, Los Angeles
-January 2000- 2002
School of the Arts and Architecture
REFERENCES
Owen Foinn,CPA., Sr. Controller/CFO of
Ag Industries, Central Valley (559)
301-0109
Bill Leist, P.I., Leist & Associates,
Assistant Chief of C.H.P.559-***-****
Kacey Auston-Tibbetts, Public Affairs
Consultant 559-***-****
Chris Vang, Branch Manager, Pace
Supply Corp. 209-***-****
COMMUNITY SUPPORT
Daughter, granddaughter and mother of
teenage girls; Volunteering for my
community is a rewarding connection for
me and my family.
Armenian Community School,
Fresno/Clovis.
-Board Chair, Directing-Fund
Development and Events 2011-2018
Managing Committee(s), organizing
responsibilities and communication.
Scheduling of charitable events.
Tracking fund-development and grants
Valley Children's Healthcare, Madera
-Valley Children’s 101
Connecting Central Valley to advanced
healthcare available at VCH.
SKILLS
Excel.Outlook. Word.
Written and verbal communication.
Goal-oriented and profit/performance
tracking. Collaborative, Leadership &
customer service oriented.
EXPERIENCE I have dedicated myself to
raising my three daughters, caring for my mother
and managing a household. Although, I wouldn’t
want it any different. I love food, wine and live
music.
PACE Supply Corp.
-Operations, March 2022-Current
Corp. Operations: Reporting directly to VP’s & Directors Formulating performance improvement and restructuring for optimal performance by all, safety compliances and a healthy, professional work environment for all locations. Branch Operations: Supporting Managers in developing a bench of warehouse talent, increasing warehouse efficiency, inter-branch communication and quality of customer service, implementing best practices across all levels, from branch, divisions to headquarters. Monitor performance reports for receiving, shipping, inventory adjustments, profit margins and review branch inventory discrepancy(s),. Support branches with administrative paperwork, new hire and customer onboarding. Support Sales team for
proficiency and building customer relations to ensure great service and experience. Support special projects as needed by travel or remote for restructuring.
Administrative Assistant, October 2020- February 2022 Ensured accurate daily processing of branch sales, processed customers returns, daily cash reports, maintained document retention, organization of meetings, office and supplies, applied receptionist duties, assisted Sales team in and corporate communication, processed and reviewed customer account services as needed. Performed projects directed by Branch and Warehouse Managers as needed.. United Way Fresno and Madera Counties
-Administrative Director, October 2018- July 2020
Supported Board and Executives, reviewed daily Banking and financial accounts.overseen projects and contract agreements. Connected with local, state, federal and forprofit supporters. Responsible for structuring and maintaining an annual budget and expenses for
administration and facilities. Overseeing all building needs including all compliances. Managed legal, HR, payroll and benefit contract and services. Prepared spreadsheets, reports, letters, and grant documents as needed.
-Executive Office Manager, October 2016-2018.
Managed staff, payroll, benefits, liability and facilities. Oversight of AP/AR. Managed all calendar, meeting, communication and expenses for President and CEO and Board of Directors.
Contact this candidate