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Executive Assistant Operations Manager

Strongsville, OH
September 26, 2023

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Stephanie N. Violi

Operations Manager & Executive Assistant

Strongsville, Ohio · · 440-***-**** · Profile

As an Operations Manager and Executive Assistant for a private client here in the US, Stephanie has developed exceptional problem solving skills and organizational habits, and completes every task independently with professionalism. Steph has excelled as a team leader managing both healthcare workers and private operations employees across the country. Stephanie has an extensive background overseeing all client needs, including managing daily scheduling, developing travel itineraries and making sure concerns are handled quickly and efficiently. Stephanie is successful at maintaining and developing lasting relationships, serving as high quality representation for her clients. Stephanie provides strong support and communication, and would be an exceptional asset to your team.

Professional Experience

Executive Assistant June 2022- August 2022

Ernst & Young

● Providing diversified administrative support to client-serving professionals, including Partners and Directors

● Facilitating all corporate travel scheduling and business expense reporting for assigned executives

● Organizing details of special events, domestic and international travel arrangements, and itineraries. Operations Manager for High Profile Client January 2019 to April 2022

[Promotion from Executive Assistant-maintaining all Executive Assistant responsibilities listed below]

● Creating team protocols, reports, training documents, and overseeing all client’s written correspondence

● Managing all needs of client quickly and efficiently, and overseeing care of multiple properties and it’s staff

● Working directly with accountants to oversee client budget, staff payroll, promotions, and any other expenditures, and providing team support

Daily Operations and Human Resources Manager February 2020 to Present Gold Metal Construction

● Recruiting and hiring employees, managing onboarding and employee assistance when needed

● Knowledge of accounting, payroll, general ledger postings, invoicing, taxation issues, and regulatory compliance guidelines

● Proven ability to implement improvements to streamline processes and increase efficiency and productivity Executive Assistant for High Profile Client August 2016 to January 2019

[Hired by] ETC Agency, Cleveland, OH

● Organizing and managing comprehensive client schedules (both daily and travel) using automated calendar

● Managing household staff, assigning job responsibilities and overseeing all needs of each property

● Coordinating and leading all events the client is hosting, and providing external support for outside events on client’s behalf

Flashstarts, Cleveland, OH January 2016 to August 2016 Sales and Marketing Internship for Business Accelerator

● Registering new start-up companies into system, and providing continuous support and assistance

● Created marketing strategies for direct mailing, social media and fundraising campaigns

● Developing and maintaining internal documents using Microsoft platforms (Excel, PowerPoint, and Word) Education/Certifications

Notre Dame College, South Euclid, OH May 2016

Bachelor of Arts: Public Relations

Nutrition and Wellness Counselor November 2020

American Fitness and Professional Associates

Please view my Linkedin page for more information and references:

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