Customer Service Social Media
Resume:
Michael Connell
Result-oriented and hands on construction and development professional with more than 19 years of experience in all facets of the construction industry. Verifiable track record of successfully completed projects. Continually strives to produce high quality work while adhering to tight schedules and budgets. Advanced understanding of client needs with diligent attention to detail, resulting in superior customer service and high levels of client satisfaction.
Evansville, IN 47715
adzyua@r.postjobfree.com
I am very eager to join a new team of professionals with an efficient, open-mind to help the organization thrive and maximize business productivity. I pride myself on my ability to quickly learn and work under pressure in fast-paced environments. Willing to relocate to: Evansville, IN
Authorized to work in the US for any employer
Work Experience
Sales Consultant
BathPro - Evansville, IN
July 2022 to Present
• Responsible for providing sales presentations and in-home consulting with clients on bathroom remodels
• Responsible for filing and recording all client request
• Responsible for drawing up contracts with clients and forwarding all information to the manager in order to move forward with the project
• Acted as a first point of contact for all client inquiries
• Became the Liaison between company and client for all client inquires during the duration of the project until completion
• Provided my skill of metal fabrication and welding to construct large racks along with other builds for better over-all organization of the company shop
Supervisor/Sales
Budget property solutions - Evansville, IN
August 2017 to Present
• Responsible for building customer relationships
• Handled and set all appointments with all clients
• Responsible for keeping record of all employee hours worked
• Responsible for recording and filing all client invoices
• Oversees all inventory activity, including :ordering, requisitions, and material replenishment
• Maintained electronic databases, along with filing systems with the utmost accuracy
• Handled sensitive client information in a respectful and confidential manner.
• Responsible for drawing up contracts with clients in order to move forward with the construction process
• Provided potential clients with estimates on prospective work
• Approached all jobs with a streamline process, providing efficiency with all clients and sub-contractors
• Had full creative control of all marketing and advertising on social media platforms
• Build additions to homes, decks, fences, floors, tile shower Residential Home Builder
Rugged Construction - Evansville, IN
May 2010 to August 2017
• Responsible for the construction of building homes from the ground up: 1. Foundation
2. Block/concrete
3. Framing
4. Siding/Brick
5. Roof
6. Landscaping
Server/Waiter
O'Charley's Bar & Grill - Guntersville, AL
May 2009 to August 2011
• Delivering prompt service with customer service that was second to none
• Responsible for taking orders and serving customers during their visit
• Built lasting customer relationships with those that I served
• Responsible for keeping my area tidy at all times
• Kept lines of communication open between the kitchen to the customer Installer
84 Lumber Company - Franklin, TN
April 2008 to May 2010
• Responsible for installing windows and doors on construction projects with high quality standards on tight deadlines
• Successfully promoted to a lead position within less than a year
• Built rapport with clients and sub-contractors alike in the construction industry Framer/Carpenter
Bert Singletary Constuction - Clarksville, TN
August 2005 to April 2008
• Responsible for the construction of houses from the ground up
• Responsible for adhering to all OSHA guidelines, maintaining a clean and safe work environment at all times
• Performed quality work under tight deadlines
• Built strong, lasting customer relationships
Education
High school diploma
Rossview High School - Clarksville, TN
August 2001 to March 2005
Skills
• Sales Management
• Microsoft Outlook
• Carpentry
• Handyman
• Drywall
• Trim Carpentry
• Management
• Landscape Maintenance
• Construction
• Power tools
• English
• Remodeling
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