Scrum Master Business Analyst

Magela Bobb Akinola

Mobile: 404-***-**** Email: ************@*****.***

Key Qualifications:

Demonstrated Business & Product Development Expertise in an Agile Environment: 6+ years of experience in facilitating stakeholder engagement and teams in the development and deployment of software and business technology.

Certified Scrum Master seeking to leverage Scrum and Agile skills to ensure organizational success through improving team performance and raising efficiency in product delivery; Coaching Agile teams to be self-manage and become high performing.

Expertise in designing and developing team alignment strategies, team management, strategic planning, and leadership skills.

Certificates:

Certified SAFE 5

Certified Professional Scrum Master (PSM1)

ICAgile Certified Professional. (ICP)

PMI-Agile Certified Practitioner. (PMI-ACP)

Skills:

Knowledge of various Agile frameworks: Scrum, Kanban, SAFE 5 (Scaled Agile Framework)

Tools and Technical Skills: Rally, Jira, Confluence, MS Excel, PowerPoint, Visio

Experienced in Agile techniques: Customer Centricity, Continuous Learning, Agility, Community of Practice (CoP)

Business Skills: Business Analyst, Risk Analyst, Meeting Facilitation, Servant Leadership

Leadership skills: Excellent oral and written communication skills, Problem-solving, Emotional intelligence, Team mentoring, Effective decision-making, Excellent time management, Creativity, and Critical thinking

Professional Experience:

PaySafe July 2021 – Present

Scrum Master

Organizing and facilitating sprint planning, product backlog refinement, daily stand-up, sprint reviews, retrospectives, and ensuring full team engagement.

Coach, oversee, and guide agile (Scrum/Kanban) teams.

Ensuring that development teams follow appropriate agile framework values and agile practices (Scrum or Kanban).

Established a cross-functional and collaborative environment that led to an increase in high-quality value delivered to our customers from 80 to 90%.

Coaching product owners: helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders.

Mentoring and motivating my teams to improve processes.

Promoting an empowering and self-organizing team to establish a safe environment for raising problems, defining solutions, and committing to milestone deliveries.

Northwest Bank, United States March 2018 – June 2021

Scrum Master

Facilitated daily scrum meetings, Backlog refinement, sprint planning, sprint review,

and sprint retrospective.

Coach the team for continuous improvement at a sustainable pace for the organization.

Facilitating meetings and decision-making processes and eliminating team impediments.

Help the scrum team to deliver quality business value incrementally.

Work closely with the Product Owner to define, plan, and maintain the product backlog.

Facilitate timely delivery through effective team collaboration, decision-making and conflict resolution.

Embraced a servant leader role across scrum teams and supported them by proactively identifying and removing impediments and dependencies.

ResMed June 2014 - January 2018

Scrum Master

Facilitate timely delivery through effective team collaboration, decision-making and conflict resolution.

Work closely with the Product Owner to define, plan, and maintain the product backlog.

Facilitate timely delivery through effective team collaboration, decision-making and conflict resolution.

Embraced a servant leader role across scrum teams and supported them by proactively identifying and removing impediments and dependencies.

Help the scrum team to deliver quality business value incrementally.

Provide direction and coaching to the team to encourage adopting good agile practices.

MTN Mobile Services, Monrovia Liberia January 2011– March 2014

Business Analyst.

I worked with a team of developers that built an application for medical staff.

to monitor client progress by 90% for all the company locations.

Assist in the development of metrics and performance-tracking systems.

Ensure over-communication and documentation of patients’ data across all departments.

within the company. The outcome was to improve client experience and decentralize information flow and processing.

Analyze large amounts of data and other business processes to form ideas and fix problems.

Education:

Bachelor’s degree in public administration.

IT Chattahoochee Technical College GA USA. 2021 – Present

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