CONTACT

Address : Elsmere, KY *****

Phone : 514-***-****

Email : adzyr0@r.postjobfree.com

SKILLS

• Sales Expertise

• Glassware Polishing

• Reconciling Cash Drawers

• Suggestive Selling

• Hospitality and Accommodation

• High-Volume Environments

• Guest Satisfaction

• Patron Rapport

• Attending Multiple Customers

• Food Preparation and Safety

• Safe Serving Knowledge

• Classic Cocktails

• Health Code Compliance

• Cash Register Operation

• Patron Experiences

• Responsible Alcohol Service

• Alcohol Ordering

• Dining Room Management

• Anticipating Guest Needs

• Error Identification

• Custom Drink Preparation

• Making Changes

• Craft Cocktail Preparation

• Order Management

• Handling Difficult Customers

• Bar Operations Management

• Drink Consistency

• Cocktail Service

• Monitoring Alcohol Consumption

• Cash Handling and Management

• Teamwork and Professionalism

PROFESSIONAL SUMMARY

Friendly Bartender with exceptional customer service experience and work ethic. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

WORK HISTORY

Bartender, 08/2016 to Current

Rafferty's Inc. - Florence, KY

Bartender, 04/2009 to 04/2013

Peecox - Independence, KY

Dinning Room Leader, 02/1997 to 06/2016

Frisch's Big Boy - Burlington, KY

Verified drinking age requirements of customers by carefully reviewing photo identification.

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Prepared custom drink orders by accurately measuring and mixing house ingredients.

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Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

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Upsold menu items to customers, driving up per sale revenues and maximizing profits.

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• Keep bar presentable and well-stocked to meet customer needs.

• Assisted with inventorying beverage stock and bar supplies.

• Maintained a clean, attractive and well-stocked bar area. Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

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• Served high customer volumes during special events, nights, and weekends. Explained daily specials and beverage promotions to exceed daily sales goals.

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Helped management plan and serve bar menu exceeding customer expectations.

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Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

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Prepared custom drink orders by accurately measuring and mixing house ingredients.

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Worked with POS system to place orders, manage bills, and handle complimentary items.

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• Maintained order efficiency and accuracy through clear communication with management

kitchen staff, earning numerous recommendations from satisfied customers.

• Used slow periods to restock supplies, ice, trays, and beer mug

• Increased sales significantly by upselling higher-end products to customers. Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

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• Bussed and reset tables to keep dining room and work areas clean. Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

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• Made servers schedules for 15+ people

EDUCATION

Criminal Justice, 03/2010

Gateway Community And Technical College - Covington, KY

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