Store Manager Customer Service
Resume:
Morgan Sage
Assistant Manager
Contact
Jonesburg, MO 63351
***.*****@*****.***
Objective
As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork.
Education
Southmoore High school
Moore, Oklahoma
High school Diploma
GPA 3.87
Key Skills
Social Skills
Time Management
Project Management
Customer Service
Communication
Problem-solving
Active Listener
Experience
November 4th 2022 – July 3rd 2023
Assistant Manager • Family Dollar Tree Hermann MO
May 6th 2022 – February 10th 2023
Office Assistant – Book Keeper • L&W Farms
Paris MO
Principal Duties & Responsibilities:
Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.
Maintains a presence in the store by providing excellent customer service.
Ensures a clean, well-stocked store for customers.
At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.
Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.
Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.
Supports Store Manager in loss prevention efforts.
Assumes certain management responsibilities in absence of Store Manager.
Follows all Company policies and procedures.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References
Albert Langerud – Mentor
Troy Glessner – Mentor
Contact this candidate