Hjordis "Kim" LaRoque

Salt Lake City, UT *****

adzyob@r.postjobfree.com

385-***-****

Authorized to work in the US for any employer

Work Experience

Office Clerk

Oakwood Chiropractic and Wellness Ctr - Cottonwood Heights, UT November 2018 to May 2019

Receptionist position and Nurses Assistant, build and maintain client files, handled client payments- checks, credit cards, cash and did EOD reconcile, insurance verification, assist nurse w/clients in or with sauna, footbaths, supplement orders and filing

Case Manager

Housing Authority of the County of Salt Lake - Salt Lake City, UT May 1997 to April 2017

Hired on in housing rehab dept where I first promoted the home repair program. Then processed, closed and serviced loans, worked w/CDC, banks, HUD and others to secure funding.

• Assisted customers with a warm and professional attitude

• Qualified client for loan

• Processed/ closed and serviced loans

• Met with County officials for funding

• Overseen contractors doing home repairs

Education

Completed some college in Beginning Management 101 UVCC - Orem, UT

Skills

• Cold Calling

• Customer Service (10+ years)

• Live Chat

• Computer Operation (10+ years)

• Typing (10+ years)

• Order Entry (5 years)

• Cash Handling (5 years)

• Phone Etiquette (10+ years)

• Cleaning Experience (5 years)

• Computer Skills (10+ years)

• Microsoft Excel (4 years)

• Communication Skills (10+ years)

• Account Management (7 years)

• Data Entry (10+ years)

• Microsoft Office (2 years)

• Administrative Experience (5 years)

• 10 key typing (10+ years)

• Research (7 years)

• Microsoft Outlook (3 years)

• 10 Key Data Entry (10+ years)

• Troubleshooting

• Quality Assurance (5 years)

• QuickBooks (3 years)

• Accounting (10+ years)

• Payroll (5 years)

• Accounts Receivable (7 years)

• Clerical Experience (10+ years)

• Accounts Payable (5 years)

• Case Management (10+ years)

• Human Resources (10+ years)

• Bookkeeping (10+ years)

• Office Management (6 years)

• Social Work (10+ years)

• Personal Assistant Experience

• Fair Housing Regulations

• Section 8

• Insurance Verification

Certifications and Licenses

Notary Public

Was a notary for 8 years

Additional Information

Worked as case manager for 300+ clients in Section 8 Housing Assistance. Determine eligibility, held orientation meetings, annual reviews, attend all HUD required training, advocate, reconcile 2x monthly rent pymts, attend hearings

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