Post Job Free


Sign in

Quality Control Customer Service

Laurel, MS
September 26, 2023

Contact this candidate


Billy Turner

Laurel, MS *****


Willing to relocate: Anywhere

Work Experience

Maintenance Technician

Sofidel - Hattiesburg, MS

February 2022 to Present

. Pm machine

. Complete work orders

. Making new adjustments as necessary

Quality set up

Kohler Engines - Hattiesburg, MS

February 2019 to Present

Inspect all twin heads fixtures, confirming that all quality control standards are met

● Verify that all machinery is functioning properly (how many machines/how often) to prevent any errors or injuries from occurring while following all safety procedures

● Ensure that all points of inspection are made each hour to sustain the quality of each product as well as the employees' workflow

● Examine the quality of each product, making appropriate adjustments and recommendations as needed to maintain consistency

● Train and supervise new employees, providing them with all appropriate information and procedural information as well as consistent feedback to enhance their ability to perform essential functions CEO

TBBBQ & grill - Laurel, MS

January 2018 to Present

.Cook and manage associates

.Train employees

.Safety concerns

.HASSP plan in place

. Safe Serve Manager

Maintenance Supervisor, Packing Supervisor, IQF Supervisor Southern Hens - Moselle, MS

August 2017 to May 2021

Coach new associates and train them so that they understand organizational processes and expectations

• Confirm that employees understand all OSHA and safety regulations and that these regulations are maintained at all times

• Complete all work orders and break down equipment properly while ordering parts when appropriate, forecasting future organizational needs to prevent shortages and lost time

• Collaborate with upper management and shift supervisors in addition to contracting jobs to offsite contractors

• Ensure that standard operating procedures are met while packing out and labeling boxes for shipping

• Clean the production area and set-up this area for the processing of chickens

• Perform preventative maintenance on all machinery, mitigating issues before they occur to streamline productivity and reduce inefficiencies in time utilized and/or the production process Vantec Hitachi Transport System (USA) Canton, MS

Operations Supervisor/Manager Month Year Began - Present

• Provide associates with all appropriate tools to perform their assigned duties

• Audit all organizational operations how often, confirming that all appropriate processes are followed

• Supervise all assigned materials, equipment, and areas, confirming that all essential functions are performed in a timely manner while following all safety procedures

• Train # of associates concerning appropriate safety regulations and measures to prevent injuries and other issues from occurring

Supervisor Step-Up/Key Operator Production Lines

Masonite International - Laurel, MS

2016 to 2016

Conducted weekly safety meetings, ensuring that OSHA compliance goals were consistently met

• Supervised process improvement projects, utilizing 5S, Kaizen, as well as Lean and Six Sigma methodology

• Assisted the Production Manager in improving production control, standard operating procedures, safety, and quality control by # as well as with performance management

• Performed maintenance of production lines, confirming that all machines were working appropriately while starting shutting down production lines how often

• Completed injection molding and base coat painting

• Improved day-to-day operations management, creating a preventative maintenance change agent.

• Manufacturing and Utilities

Purchasing Agent/Maintenance

Sanderson Farm

2008 to 2013

Verified purchase requisitions, cross-referencing with a master list of items requested while shipping and receiving products and purchases

● Completed preventative maintenance for # of machines and mechanical equipment including engines, motors, pneumatic tools, conveyor systems, and production machines

● Troubleshot mechanical equipment and machines how often to proactively diagnose issues and create an appropriate action plan to facilitate an efficient repair process to reduce lost time

● Provided purchasing planning and control information, collecting, analyzing, and summarizing data and trends while following the appropriate procurement and budgeting processes

● Accurately read and followed all diagrams, sketches, operations manuals, manufacturing instructions, and engineering specifications


Associates of Science in Electronic Engineering Technology in Electronic Engineering Technology

University of Southern Mississippi

Associates of Science in Electronic Engineering in Electronic Engineering Knoxville College

Associates of Science in Pre-Engineering

Mary Holmes Junior College

High school diploma or GED

Bachelor's degree


• Supervising, Management, Procurement, Inventory, Equipment Repair, Equipment Maintenance, Troubleshooting, Training, Production/Procedural Management, Purchasing, Budgeting, Lean and Six Sigma, 5S, Kaizen, Safety, Compliance, OSHA, Quality Control, Standard Operating Procedures

(SOPs), Auditing, Inspection, Data Analysis, Injection Molding, Base Coat Painting, Operation Manual and Manufacturing Instruction Reading and Analysis, Engineering Specifications, Diagram/Sketch Reading/Analysis, Facilities Maintenance, Research and Development, Fabrication, SAP, Precision Measuring Instruments, Crane, Forklift, Microsoft Office, ERP Systems, Food Processing, Finance, Food Safety, Lean Manufacturing, HVAC, Plumbing, Hand Tools, Pneumatic, Industrial Maintenance, Apartment Maintenance, Plastic Injections Molding, Blueprints, Electrical

• Production Management

• Process Improvement

• Lean

• Mechanical knowledge

• Customer service

• Leadership

• Supervising experience

• Maintenance

• Conflict management

• Warehouse experience

• Production planning

• Clamp truck

• Microsoft Excel

• Manufacturing & Painting

• Machining

• 5S

• Facilities management

• Hydraulics

• Industrial equipment

• Programmable logic controllers

• Plant management

• Management

• Negotiation

• Succession planning

• Contracts

• Pricing

• Calipers

• Continuous improvement

• Micrometer

• ISO 9001

• Microsoft Access

• Assembly

• Automotive diagnostics

• Microsoft Office

• Landscaping

• Visio

• Project management

• Management

• Root cause analysis

• Renovation

• Coordinate measuring machine

• Lean Six Sigma

• Restaurant experience

• Management

• Manufacturing

• Food safety

• English

• Food processing



• eMaint

• Windows

• Materials handling

• Crane

• Communication skills

• Product management

• Industrial construction

• Contracts

• Cook Grill master & CEO (10+ years)

• Shipping & receiving



Certifications and Licenses

CPR Certification


Hazardous Waste Operations & Emergency Response Training Additional Information


Contact this candidate