Customer Service Food Quality
Resume:
Catherine Rizzo
Apartment B
West Babylon, NY 11704
****************@******.***
Objective
To obtain a career in a new field that will utilize my outgoing attitude, open mind and eagerness to learn new skills and techniques.
Functional Summary
I am experienced in customer service, Microsoft Office, QuickBooks, and various other computer programs. I am adaptable and dependable, with strong organizational skills. I have a positive attitude and willingness to work as a team. I believe my skills, knowledge, dedication, and excellent work ethic will be an asset to your company.
Skills
Education
Strayer University 2018 - Current
Currently pursuing a Bachelor’s degree in Business Administration
Employment
California Pizza Kitchen - Lake Grove, NY. January 2022 to August 2022
Senior Manager
Daily inventory,
Manages operations during scheduled shifts,
Maintains an accurate manpower plan for scheduling,
Carefully observe kitchen operations,
Identity operational opportunities to build sales and control costs,
ensure food quality,
Coach and develop staff,
Demonstrates responsibility for purchasing, receiving, and storing food products and proper par levels.
Address guests concerns and problem solve according.
Profit and Loss knowledge.
Proper analysis of making adjustments according to business current and projected numbers.
Hiring
Inventory and waste management
Training
Money management
Olive Garden - Westbury, NY. March 2016 to December 2020
Restaurant Manager
Daily inventory,
Manages operations during scheduled shifts,
Maintains an accurate manpower plan for scheduling,
Carefully observe kitchen operations, identify operational opportunities to build sales and control costs, ensure food quality,
Coach and develop staff
Demonstrates responsibility for purchasing, receiving, and storing food products and proper par levels.
Address guests concerns and problem solve according.
Profit and Loss knowledge
Proper analysis of making adjustments according to business current and projected numbers.
Hiring
Inventory and waste management
Training
Sales
Money management
FRIDAY'S RESTAURANT - Hauppauge, NY. April 2014 to February 2016
Kitchen Manager
Daily inventory
Manages operations during scheduled shifts
Maintains an accurate manpower plan for scheduling
Carefully observe kitchen operations, identify operational opportunities to build sales and control costs, ensure food quality
Coach and develop staff
Demonstrates responsibility for purchasing, receiving, and storing food products and proper par levels.
Address guests concerns and problem solve accordingly
Private Shipping Company, Bay Shore, New York January 2013 – November 2016
Administrative Coordinator
Was responsible for the accounts receivable department
Maintained all office files in a neat and orderly fashion
Organized all shipments that were being sent out of the country. This included calling the companies and customers located overseas, calling freight forwarders and assuring that all procedures in the shipping process were going according to plan.
Entered all inventory into QuickBooks
Answered phones, took messages and transferred calls
Provided quality customer service
Cooky’s Deli and Caterers, Bohemia, New York January 2011 – November 2012
Deli Clerk
Checked customers out at the register handling various amounts of cash and credit transactions.
Responsible for providing quality customer service
Handled heavy call volume for phone orders
RPM Performance, West Islip, New York November 2005 – September 2010
Secretary
Answered all incoming phone calls, took messages, and transferred calls
Responsible for making all appointments in the office
Entered inventory into a computerized database system
Performed various office duties including faxing, copying, emailing and computer work
Contact this candidate