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Customer Service Food Quality

Location:
West Babylon, NY
Posted:
September 26, 2023

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Resume:

Catherine Rizzo

*** ******* *******

Apartment B

West Babylon, NY 11704

516-***-****

adzym3@r.postjobfree.com

Objective

To obtain a career in a new field that will utilize my outgoing attitude, open mind and eagerness to learn new skills and techniques.

Functional Summary

I am experienced in customer service, Microsoft Office, QuickBooks, and various other computer programs. I am adaptable and dependable, with strong organizational skills. I have a positive attitude and willingness to work as a team. I believe my skills, knowledge, dedication, and excellent work ethic will be an asset to your company.

Skills

Education

Strayer University 2018 - Current

Currently pursuing a Bachelor’s degree in Business Administration

Employment

California Pizza Kitchen - Lake Grove, NY. January 2022 to August 2022

Senior Manager

Daily inventory,

Manages operations during scheduled shifts,

Maintains an accurate manpower plan for scheduling,

Carefully observe kitchen operations,

Identity operational opportunities to build sales and control costs,

ensure food quality,

Coach and develop staff,

Demonstrates responsibility for purchasing, receiving, and storing food products and proper par levels.

Address guests concerns and problem solve according.

Profit and Loss knowledge.

Proper analysis of making adjustments according to business current and projected numbers.

Hiring

Inventory and waste management

Training

Money management

Olive Garden - Westbury, NY. March 2016 to December 2020

Restaurant Manager

Daily inventory,

Manages operations during scheduled shifts,

Maintains an accurate manpower plan for scheduling,

Carefully observe kitchen operations, identify operational opportunities to build sales and control costs, ensure food quality,

Coach and develop staff

Demonstrates responsibility for purchasing, receiving, and storing food products and proper par levels.

Address guests concerns and problem solve according.

Profit and Loss knowledge

Proper analysis of making adjustments according to business current and projected numbers.

Hiring

Inventory and waste management

Training

Sales

Money management

FRIDAY'S RESTAURANT - Hauppauge, NY. April 2014 to February 2016

Kitchen Manager

Daily inventory

Manages operations during scheduled shifts

Maintains an accurate manpower plan for scheduling

Carefully observe kitchen operations, identify operational opportunities to build sales and control costs, ensure food quality

Coach and develop staff

Demonstrates responsibility for purchasing, receiving, and storing food products and proper par levels.

Address guests concerns and problem solve accordingly

Private Shipping Company, Bay Shore, New York January 2013 – November 2016

Administrative Coordinator

Was responsible for the accounts receivable department

Maintained all office files in a neat and orderly fashion

Organized all shipments that were being sent out of the country. This included calling the companies and customers located overseas, calling freight forwarders and assuring that all procedures in the shipping process were going according to plan.

Entered all inventory into QuickBooks

Answered phones, took messages and transferred calls

Provided quality customer service

Cooky’s Deli and Caterers, Bohemia, New York January 2011 – November 2012

Deli Clerk

Checked customers out at the register handling various amounts of cash and credit transactions.

Responsible for providing quality customer service

Handled heavy call volume for phone orders

RPM Performance, West Islip, New York November 2005 – September 2010

Secretary

Answered all incoming phone calls, took messages, and transferred calls

Responsible for making all appointments in the office

Entered inventory into a computerized database system

Performed various office duties including faxing, copying, emailing and computer work



Contact this candidate