Mary Sharon Z. Roncal

#* ***** **., ****** ****. Brgy. 179, Caloocan City

Mobile# +639*********

Email address: adzym1@r.postjobfree.com

Career Objectives:

To seek an affiliation with an organization which would best utilize my education as

well as my skills and to work whose job environment will give opportunity to share my professionalism, efficiency and competence through my acquired knowledge in school as well as my

skills and talents.

Skills:

Knowledge in Ms Office,. Has a strong command in using both

English and Filipino Languages (Verbal and Written), excellent in sales. strategic, self-driven, highly motivated, results oriented and a team player.

Educational Background:

School: AMA University

Course: AB Psychology

1995-1999

Work Experience:

Furniture Specialist SSTL Emmamason

March 2017 - July 2022

• Selling different types of furniture such Bedroom, Living room, Dining room, TV room entertainment cabinets accessories such as carpets lamps etc.

• Calling customer to follow up on their inquiries and assisting customer needs. • Updating UFG tools, accessing Magento.

Assisting customer on chats and answering emails.

Contacting vendors and manufacturers for stock and availability of parts, replacement and other customers concerns.

Rohit Santa (Upwork client) Experienced Letting Negotiator for Estate agency (UK account in Upwork)

September 2016 - December 2016

Conducted calls to the prospect and negotiating deals about the letting agency to provide them with customer and making sure that the tenants that we will be providing passed on the requirement and has no credit issues in the past.

Freelance/ Outbound calls sales/prospects (US account in Upwork) Lin Brothers Team

May 2016 - December 2016

• Initiated calls to the customer who are interested in buying or selling properties and provide them with different strategies to find them a prospect buyers or investors on their prospective houses or find them suitable houses depending on their needs and their budget.

Freelance/Outbound Call Agent WIG Developers (US account in Upwork)

May 2016 - December 2016

Communicated with the customer who are interested in selling their vacant properties and scheduled them an appointment with my client • Performed administrative support and done research using Accurint to find exact information of the customer and extracted the information and transferred it in Podio.

(Freelancer) Sales Expert/TEAM LEADER BlUEIGNITION

November 2015 - December 2015

I work for my clients other project for mobile optimization. The task includes lead generation, appointment setting, closing and handling a team. The job entails to use CRM for calling, tracking of sales, invoices, meeting etc.

(Freelancer)Appointment Setter and Lead Generation BLUEIGNITION

October 2015 - November 2015

I do lead generation and appointment setting for the customer who wanted to sell their house who has an option to do lease to own or Rent to own property.

(Freelancer)Outbound Calls and Appointment Setting Blue Real Estate LLC

June 2015 - September 2015

• Setting an appointment to the customer who wanted to sell or lease their property. I am calling customer for FSBO, Expired, Wholesaler,Rent to own, Foreclosure etc.

Real Estate Outbound Representative (Homebased) Prooftech (Odesk)

March 2015 - April 2015

•Setting an appointment for the customer who are interested to lower down the interest rate of their existing mortgage.

Homebased ESL Teacher Skylearn International

July 2014 - March 2015

• Teaching TOEFL and IELTS to Iranian students in different levels of learning be it for beginners, intermediate or advanced. The classes are held online through their platform with a minimum of 25 minutes per session. • Students age ranges from 18 to early 50’s

Customer Service Representative CONVERGYS

May 2010 - May 2014

Processed password reset and retrieving email accounts. Processing customer accounts with regard to the transfer of their cable, internet and phone service at the new location. Create accounts and upsell cable, internet and phone services to the new location.

References:

Maximmilian Ventura

Deputy Director

Philamlife Makati City

091********

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