Customer Service United States
Resume:
Shayla Brown
Personal Care Attendant
Houston, Texas, United States
**********@*****.***
WORK EXPERIENCE
October 2020-April 2021
Customer Service Agent (Work from Home)
Harry and Davd
Houston, Texas, United States
Assisted inbound calling customers in making and completing orders to send out. Assisted customers with order difficulties and customer account difficulties Made outbound calls to customers about sales and promotions for company and sister companies August 2019-September 2020
Assistant Teacher
Montessori Country Day School
Houston, Texas, United States
Assisted Lead Teachers with planned activities for the day Maintained cleanliness of the classroom area and Bathroom and Kitchen area Made sure children stayed safe working outside in play area Made sure we carried out the closing procedure everyday before leaving March 2017-August 2019
Assistant Childcare Specialist
University of Texas Child Development Center
Houston, Texas, United States
Assisted teachers with prepared lessons and activities for the day Maintained cleanliness of classroom area
Made sure infants were changed and slept throughout the day Made sure infants ate throughout the day
Made sure bedding stayed clean and washed throughout the week January 2010-October 2018
Personal Care Attendant
Just Real Kare
Houston, Texas, United States
Assist special needs patient with activities of daily living. October 2015-August 2017
Sales Associate
Exress Fashions
Houston, Texas, United States
Greet customers upon entry of the store
Assisted customers with clothing options and in the fitting rooms Cash Handling responsibilities as well as other methods of payment Maintaining cleanliness of store and Fitting Rooms June 2015-October 2015
Team Member
Pinkberry
Houston, Texas, United States
Greet customers upon entry of store
Assisted customers in choices for nourishment
Maintained cleanliness of store and Topping Bar
Helped prepare Toppings for the Topping Bar
April 2011-August 2011
Dining Room Attendant/Hostess
Chick-fil-A
Houston, Texas, United States
Greet & welcome customers
Maintain cleanliness of dining area
Ensure quality customer dining experience
EDUCATION
2011-2012
Houston Community College
Houston, Texas, United States
Houston Community College (Central) - (Fall 2011- Current)
Major: Early Childhood Education
Did not Graduate
• Early Childhood Education
2009-2010
University of Houston
Houston, Texas, United States
University of Houston- Downtown (Fall 2009-Spring 2010) Did not Graduate
-2009
Jack Yates Senior High School
United States
Jack Yates Senior High School
Graduation: May 2009
SKILLS
Customer Service Oriented Customer Service Typing Retail Sales Cash Register Dining Dining Room Excellent Written Spring Microsoft Office
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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