Customer Service Mental Health

CANDACE TUCKER

**** **** *** ***. **, MACON,

*****, ** (US)

**************@*****.*** 478-***-****

PROFESSIONAL SUMMARY

My goals are to gain a full-time position with your facility that will allow me to utilize, and add to my experience in ; 25 years of Customer Service, 12 years in Corrections, 5 years of Case Management, 5 years of Group Facilitation, and 25 years of Networking.

EMPLOYMENT HISTORY

Jul. 2021 - Present

Perry, Georgia

Sergeant in Training /Co2, Mcever Probation Detention Center

My duties are; to be a Substitute Supervisor, make excecutive decisions, implement policy and procedures, remain accountable, delegate duties, issue weapons, move Offenders, encourage positivity amongst the staff

/Detainees, discharge Detainees, and put data into the computer. Jan. 2016 - Jul. 2021

Milledgeville, Georgia

Multifunctional Officer, Baldwin State Prison

My duties were to ; facilitate programs, input casenotes into the Scribe Database, reduce recidivism by implement positive change, assist Offenders with their resumes, create a resident plan, complete Parole Summaries, assist Offenders' with Social Security benefits, enforce rules and regulations, escort, work with level 3 Mental Health Offenders, implement a hygene program, advocate for Offenders in D.R Court, and transport. Jun. 2011 - Jan. 2016

Milledgeville, Georgia

Correctional Officer, Baldwin State Prison

My duties were to ; enforce the rules and regulations, remain accountable, transport, be Pds certified, patrol the perimeter, complete use of force, and escort Offenders.

EDUCATION

Jun. 2011 Bachelor of Science:Technical Management and Minor in Criminal Justice

• Devry University, Decatur, Georgia

Bachelor of Science:Elementary Education

• Macon State College, Macon, Georgia

Microsoft Office and Excel

Class Facilitator

Critical Thinking

Management

SKILLS

Expert

Experienced

Experienced

Experienced

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