Customer Service Store Manager

PAMELA COLEMAN

Marietta, OK ***** 940-***-**** adzykk@r.postjobfree.com

Summary

Industrious administrative team member with proven organizational, time management and multitasking abilities in settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skills

Inventory Control

Staff Development

Schedule Oversight

Supply Ordering

Quality Assurance

Hiring and Recruiting

Flexible Schedule

Opening and Closing Procedures

Delegating Work

Policy Administration

Training and Mentoring

Verbal and Written Communication

01/2023 to Current

Thackerville, OK

04/2022 to 01/2023

Gainesville, TX

01/2018 to 03/2022

Ardmore, OK

01/2016 to 01/2018

Gainesville, TX

01/2004 to 01/2016

Gainesville, TX

Experience

Shift Manager

KITCHEN 35

Developed and maintained positive working relationships with staff, customers, and vendors. Monitored store operations to ensure compliance with company policies and procedures. Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques. Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics. Emergency Room Registration Clerk

NORTH TEXAS MEDICAL CENTER

Greeted patients and visitors, verified patient information, and collected copays. Entered data into electronic medical records system to ensure accuracy of patient information. Informed patients of their rights and responsibilities regarding healthcare services. Answered incoming calls from patients seeking assistance with registration or billing inquiries. General Manager

TACO CASA-ARDMORE

Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

Established and maintained effective communication with staff members to ensure efficient operations. Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Monitored financial performance and identified areas for improvement in cost savings and revenue generation. Store Manager

Douglass Distributing

Conducted daily store operations, including opening and closing procedures and cash handling. Monitored inventory levels and placed orders to restock shelves. Developed strategies to maximize sales and profitability. Established customer service standards and monitored staff compliance. Store Manager

CROSSROADS EXPRESS

Conducted daily store operations, including opening and closing procedures and cash handling. Monitored inventory levels and placed orders to restock shelves. Developed strategies to maximize sales and profitability. Established customer service standards and monitored staff compliance. 05/2008

Gainesville, TX

05/2004

Irving, TX

05/1995

Gainesville, TX

Education and Training

CERTIFICATE: Cosmetology

NORTH TEXAS CENTRAL COLLEGE

CERTIFICATE: Medical Assisting

HIGH TECH INSTITUTE

High School Diploma

Gainesville High School

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