Eric B. Pearson

*** ***** ****** ***** ***. **D

Florence, SC 29501

M 843-***-****

adzyjz@r.postjobfree.com

OBJECTIVE

To obtain a position that affords me the opportunity to use the education and skills I possess. This position should allow me to continue acquiring knowledge and gain new skills and responsibilities that may be utilized as a contribution in the continued success of this organization.

EDUCATION

Bachelor’s: Business Administration

Strayer University - Washington, DC

●Continuing education in Business Administration

Associates in Arts - Business Administration

Strayer University, Washington, DC

September 2020

Business Administration Certificate

Virginia College, Florence, SC

December 2017

EMPLOYMENT

ABF Freight (Operations Manager), 2022 - 2023

●Perform equipment inventory

●Perform freight inventory

●Bill corrections

●Outbound and Inbound planning

●Manage drivers

●Schedule delivery and pickup appointments

●Verify truck’s maintenance & inspections

●Perform activities in Samara

●Customer service skills

●Computer applications using MS Office, Excel, and PowerPoint

●Monitor environments safety

●Provide coaching with employees

FedEx (Manager), 2009 - 2022

Manage drivers

Monitor drivers productivity

Operate FedEx GroundCloud Systems

Conduct drivers safety and production meetings

Handle customer complaints/claims

Coordinate delivery/pickup schedules with customers and vendors

Counselor and coach drivers

Create and complete work order claims

Utilize Customer Service Skills in the preparation, organization, and delivery of packages.

Perform Pre-trip and Post-trip inspections of the vehicle.

Complete Safe Driving Program to perform the job of delivering packages to customers.

Operate Handheld equipment as needed on the job.

Deliver packages to residents and businesses in a customer friendly way.

Coca Cola Bottling Company, 2009 (Seasonal)

Driver/Distributor

Operate Handheld

Drive Bulk Trucks in the delivery of products and services.

Restock Convenience and Grocery Stores with the proper amount of product and inventory.

Service and restock Vending Machines as needed to meet customer demand.

Control Truck inventory to minimize trips and stock delays.

Confirm Product Quality checks as needed.

Utilize Customer Servicing skills while checking and distributing refunds.

Acquire CDL Permit as required.

HONDA of South Carolina, Timmonsville, SC, 2000 - 2009

Team Leader

Print Plant Report and check torque wrenches, machines, and production line daily

Enter attendance, production numbers, and production downtime daily

Answer associate lights and assist them with their needs

Confirm that all parts are correct, have proper quantity and are usable

Inspect ATVs to make sure the process was done correctly and in good quality

Confirm that nuts and bolts are at the correct torque setting

Handle customer claims by investigating the defective product, completing a report and implementing countermeasures

Eric Pearson, Page 2

Perform warehouse visits for quality checks such as ATV recalls or in-house problems

Perform quality audits and inspections

Perform safety audits

CERTIFICATES, AWARDS, ACTIVITIES

Special Skills Training

OSHA

Attendance

Team Building

Problem Solving

Diversity

Safety

Leadership Skills

Team Leader Training

Quality Training

REFERENCES

Available Upon Request

Contact this candidate