Jean Daniel Ulysse

617-***-**** adzyhv@r.postjobfree.com

*** ****** ******

Dorchester, MA, 02126

SUMMARY:

Computer Engineer Technologist in Applied Science. Skill sets include the used of applied science to help leverage end user productions. This targets many different industries from health care to the Banking System. Daily production includes, prepare end devices for Onboarding/Off-Boarding employers, as well as network related issues. Worked with a ticketing system to report issues.

2022, Completed online Dev/Ops certificate program from Edureka, India.

SKILLS: Able to design, maintained, and troubleshoot network topologies.

•10 years + experienced working with Cisco IOS.

•Applied Cisco Networking Designed scheme.

•Configure the State-of-the-Art Technology like, Routers, Switch, Routing Protocols, like OSPF, IS-IS, EIGRP, BGP, Ripv2. Cloud-system like MPLS, Metro Ethernet, Frame - Relay, ATM, PPP, X.25; IP networks: VLANs, VPN, Terminal servers, and Server Feature roles like Hyper-V: VMWARE BUILT.

•Troubleshoot/Repair layer 1 issues, specially, Cat5/Cat6/Fiber-optic.

•Used Laptop to define device connectivity issue at both layer 2/ layer 3.

•Applications: SQL/ISQL, Excel, PowerPoint, Frame Maker.

•Business Application: OASYS: US, Global, Fixed income, Predator, Logic Works, 4-Test, Load-Runner

•Programming Languages: Python3, C, Perl, AWK, SED, GREP, VB, HTML/XML

•Operating Systems: Unix/Linux/VOS Stratus, DOS/Window7/SERVER8 features, Window XP

•QA specification writing and creating test plan, and case scenarios.

•Troubleshoot and repair PC, and Laptop by replacing faulty circuit parts.

•Installed Server 2008; created AC DS, and promote AC to Domain Controller

•Created user/computer accounts. Managed Domain controller: used Syslog to monitor systems.

•POS de-installed/install including hardware/software upgrade.

• Network survey

PROFESSIONAL EXPERIENCE

Takeda pharmaceutical company: 300 Mass Avenue, Cambridge, MA, 02139

IT Network Support Eng/Field Services for end-device/IT Adm Onboarding/Off-boarding

Used ServiceNow ticketing system to retrieve Incident request. Accessed daily tickets.

Utilized Microsoft Team to share work environments with team members to solve network issues.

Used Excel to not only document Core Network Devices, but also, allocated core network devices from either the MDF/IDF.

Traced and tested circuits from RJ-45 to patch panels down to the switchport. Installed and configured different images into different form factors.

Used Druva to back up user profile and data and ServiceNow Ticketing system.

Provided Break-Fix to computer systems and other device like printers, Cisco phone and other devices.

Used Logmein123.com and Microsoft Team to access the user environment.

Opusing LLC 101 Federal Street, Suite 1900: Boston MA 02110 781-***-**** adzyhv@r.postjobfree.com

Contractor ISG IT support at UPS Norwood HUB 3/14/2019 to 2/14/2net020

•Installed Cisco switch 4500 series, configured, inspected, maintained beacons for UPS trucks prior delivery departures.

•Installed Cat5, Cat6 for extended of end devices. Allocated fibers, ethernet at patch panels.

•Ensured all LED(s) are lighted up green.

•Direct experience and hands on, with VMWare management, maintenance, and monitoring including VMWare VSAN technology.

•Used VMWARE to build system and installed OS based on project specification.

• installed, patched, configured, and monitored Windows Server, SQL Server, Unix/Linux based servers.

Tek-systems: 111 Speen St. Suite 520, Framingham, MA 01701: Phone: 508-***-****

Contractor-Out-Side Plan (OSP) Engineer at Comcast/Xfinity: 2/14/2016 2/29/2019

•Received daily work order to install Fiber Optics Medium at the COMCAST Headend sites.

•Overviewed designs per client install to ensure proper connectivity.

•Based on design, installed type A, or type B filters between the (OSP) Outside Plant and the clients.

•Ran fiber optics medium by terminating both ends with LC/SC Multimode or based on the design.

•Scoped and tested the optics medium for robust connection availability.

•Installed different Cisco: CWDM-SPF-1400, 1490, 1590, 1510, etc. in the routers that service a particular client.

•Documents the daily work per clients serving including pictures which clearly show the circuit labels.

•Upload all completed sites for the shift.

PROFESSIONAL EXPERIENCE

Field Solution: Consultant FieldSolutions, Inc. 10400 Yellow Circle DriveSuite 300

Minnetonka, MN 55343 6/15/2011-to- present

Email adzyhv@r.postjobfree.com; or Call us at 952-***-****, Option 2

•Customer facing skills, analyze, document, troubleshoot, install, test, all media layer relating to POS.

•Analyze all Network layer devices, specially, transceiver/receiver module to validate nodes communication.

•Surveying areas prior to the network implementation to ensure proper distance limitation for the network.

•Terminated each run with RJ-45, RJ-11, or SC, ST, or LC fiber connectors.

•Terminated run at the path panel and secure the run with punch down tool.

•Used Toner to find the phone line and installed the phone.

•Design, write, maintain interface systems in the EDI team.

•Analyze information needs for current and planned projects, discuss requirements with users.

•Provide technical direction to projects dealing with specialized applications of systems analysis.

•Installed Cat6 in construction area. Read and understand construction schematic diagram.

Work Market & B/A Implementation Consultant 2/14/2014 -to- Present

20 West 20th Street; Suite 402; New York; NY 10011; United States

https://www.workmarket.com/home 212-***-****

•Terminated each run with RJ-45, RJ-11, or SC, ST, or LC fiber connectors.

•Terminated run at the path panel and secure the run with punch down tool.

•Used the Toner to find the phone line and installed the phone.

•Response to daily tickets/post-dated tickets resolving Network issues immediate devices to end-user devices including wrap and stack, de-install, and install. Knowledge of Enterprise Networks from D-Mac to Core router/switch “edge”, Distribution and access switches.

Network Technology Academy, Contact: Axell Emmanuel ph: 857-***-****: 1/5/2008 to 9/10/2011

20-40 Holland St. Suite 402; Somerville, MA 02144; Office: 617-***-****

http://www.networktechnologyacademy.org/contact-us/

•Prepared and completed MPLS survey for AT&T project for number of sites.

•Performed basic CCNA troubleshoot: checked layer 1, and layer 2 issues.

•Used laptop to verify layer 3 IP addresses; verified routing protocols, VLAN at layer2.

•Performed cut over for new circuit by configuring the router for the new circuit.

•Read and understand complex civil engineering schematic diagram to run CAT5 drops.

•Installed System at Charlie Charmin Store: Server, Client POS, Camera (POE), Audio.

•Conducted teleconferences with clients for interface business requirements, testing.

•Implementation tasks to configure software components to provide an effective solution for clients.

•2009 – 2010 taken A+, CCNA, Microsoft Window client/server 2007/2008, VMware

•Completed and earned A+, CCNA certification.

Trade Support Application Engineer: State Street Global Advisors (SSgA) 2/15/1998 to 6/8/2001

1 Lincoln St, Boston, MA 02111

Phone:617-***-****

•Monitored, analyzed, reported, and uploaded trading protocol for all system failures.

•On called 24x7, three days a week during the trading cycle.

•Electronically, sent confirmed trades to other brokerage firms after the market closed.

•Set-up test system and test scenarios to train external brokers.

•Constantly used “sql/isql” to validate orders/trades and also confirmed trades.

•Worked closely with Account and Portfolio Managers to ensure the integrity of the data.

•Worked with local and international brokers and traders. Supported Predator, FIX via Phone/e-mail.

•Operational System/Application support: Investigated communication issues with Server/Database; ensured that the trading Application is up and running.

QA: Thompson Financial Services Electronics Settlement Group (ESG) 6/30/1996 to 7/20/1998 : HR Ref: Britney Newton: 617-***-****

47 02210, 55 Thompson Pl, Everett, MA 02149

Thompson Financial services have name changed to “Omgeo”

•Application supported OASYS: US, global, Fix income and the ALERT Database.

•Wrote and Developed Test Plan based on the Project Specification.

•Created test scenarios according to the business model presented in the specification.

•Performed Smoke and Functional test on each software module to ensure proper communication.

•Used Client/Server model to set up a test environment for of Brokers, Traders, Custodian BK

•Ran 4test against all OSYS Suite. Used the bug tracking system to insert bugs in the system:

•Performed Unit and integration testing. Participated and provided inputs in the Project.

•Design and create K-shell, or C-shell script using AWK, SED, grep to update the content of files.

Stratus Computer Co. U.S. Operations; 111 Powder mill Road; Maynard, MA 01754-3409

978-***-**** Dates: 8/15/1995 – 8/15/1996

•Quality Assurance Co-op Engineer: Stratus Computer Marlborough, MA.

•Worked in the Network Communication Group performing test application protocols like ping, IP/IPX and developed Scripting Software utilities owned by Stratus Computer.

•Debugged and dumped the kernel Data Structure to validate proper communication streams.

•Used VOS as the Operating system to set up Local Area Network with a number of nodes to test the communicating Board. Updated the Comm. hardware and software according to the test cases.

•Tested the system for Full Tolerance by installing more than one communication board within the communication rack. Configured the board interface for proper usage.

•Used UNIX gdb to debug and dump some of the TCP/IP related.

•MPI is nothing but Programmable NICs which allow faster/controlled throughput in a cloud environment.

•RCP uses TCP/IP to copy file to a remote host. For example, SSH, FTP, remote procedure call from "C" using socket connections.

Boston Public School: 2300 Washington St, Roxbury, MA 02119 10/15/2001 to Present

•Taught Algebra as a Substitute Teacher in Hyde Park/English High School 9th/10th graders.

•Prepared lectures took attendances and maintaining the classroom environment.

•Participated in summer school and graded all students based on their merit.

Additional prior experience:

QA, Software Development, design, maintenance and support: Extensive experience on VMS. Client/Server Model, support Network/Computer systems many different protocol suites. Support projects for data entry, reporting, data migration, data conversion and ETL, point-of-sales, lab information, menu driver, business support, TCP/IP and the internet modeling layers for interpreting the communication streams at any given layer. AWS cloud environment

EDUCATION

•Bachelor of Science, Computer Science, Northeastern University, Boston, Mass. Class of 96

120 Hayden Hall, Boston, Ma 02115

•Associate degree, in Electronics, Electrical, Computer Engineering Technology Applied Science Central Piedmont Community College, Charlotte, NC, 1985 to 1990

P.O.Box 35009, Charlotte, NC, 28235-5009

•Cisco: Certified Number: CSCO11804300

•A+ CompTIA Certified Number: COMP001020161327

•Continuing education courses in C, network and communications, accounting, Expression Web.

•Dev/Ops from Edureka, India 2022

Contact this candidate