Jyoti Gajurel

Curriculum Vitae

U.S. Permanent Resident

Belmont

CA

Ȳ +1-504-***-****

a adzycm@r.postjobfree.com

Summary

Dedicated professional with a versatile background in inventory management, sales, and mar- keting. Known for streamlining operations, optimizing inventory levels, and driving revenue growth through strategic sales and marketing initiatives. Proven ability to enhance supply chain efficiency, boost sales revenue, and provide exceptional customer experiences. Strong commu- nicator with a track record of collaborating cross-functionally and achieving measurable results. Seeking a role that leverages my expertise in inventory control, sales strategy, and marketing to deliver impactful business outcomes.

Education

2012-2015 B.A. Humanities and Social Sciences, Tribhuvan University, Kathmandu, Nepal 2011 High School, Higher Secondary Education Board, Kathmandu, Nepal Certification

2023 SQL for Data Analysis, University of San Francisco, San Francisco, CA Work Experience

Mar 2018 -

Dec 2022

French Quarter Novelties, Salesperson and marketing associate f Effectively communicated order status for high customer satisfaction. f Ensured up-to-date product listings, images, and descriptions on the e-commerce platform. f Managed inventory for optimal stock levels.

f Collaborated with procurement to optimize reorder points, reducing stockouts and excess inventory. f Conducted precise inventory management and documentation. f Utilized Power BI to generate reports and dashboards for data-driven decision-making. f Collaborated across teams to optimize the supply chain, enhancing overall operational efficiency. f Assisted in designing and implementing a bar-code-based inventory tracking system. f Managed merchandise ordering and inventory maintenance. f Managed purchase orders, ensuring on-time delivery. f Proactively recommended products to boost sales. f Conducted customer visits to strengthen relationships. f Created and conducted product training for customers. f Supported product promotion for increased brand visibility and sales f Prepared accounting reports for incoming and outgoing shipments. f Elevated sales by 25% through product photography and website updates. f Assisted with administrative, payroll, and reception-related duties. f Oversaw sales and marketing costs, aligning with budget and pricing strategies. f Promoted and sold offline and online products, fostering customer relationships. f Conducted market research and data analysis to predict market trends. f Conducted outstanding phone-based customer support. f Established direct communication with 150+ customers for affiliate growth. 1/3

Mar 2018 -

Dec 2022

Nola Screen and Graphixs, Data entry specialist

f Managed end-to-end data entry for 150+ weekly work orders, ensuring accuracy and timeliness. f Proficient in data entry using Microsoft Excel, Google Sheets, and MS SQL software. f Conducted data quality checks, proactively resolving discrepancies and improving accuracy. f Collaborated cross-functionally to establish efficient filing systems. f Provided exceptional customer support throughout data entry processes. f Generated and formatted Tabular reports, enhancing decision-making processes. f Created invoices and maintained billing records with a high degree of accuracy. f Utilized Power BI and SSIS for data visualization, integration, and reporting. f Introduced digital solutions for efficient record-keeping and communication. f Managed administrative tasks, ensuring smooth departmental operations. f Adhered to data security and privacy guidelines for compliance. f Resolved charge-back issues, further enhancing data accuracy. f Trained and on-boarded new team members, ensuring a smooth transition and consistent data entry quality.

f Played a key role in successfully implementing a new CRM system, enhancing data management capabilities.

f Implemented computer-based order processing and task scheduling for efficiency. f Collaborated with colleagues and clients to enhance data systems. f Maintained meticulous records to track information, documents, and invoices easily. Jan 2013 -

Feb 2016

Tele-Talk Pvt. Limited, Kathmandu Nepal, Customer Relations Executive f Conducted data entry and reporting tasks.

f Managed customer relations and served as a regional supervisor. f Managed and maintained customer relations, ensuring high client satisfaction. f Supervised regional operations and led a service-focused team for outstanding customer experiences. f Conducted data entry and reporting tasks with meticulous attention to detail. f Developed and implemented efficient customer issue resolution procedures, reducing escalations by 15%.

f Collaborated with cross-functional teams to improve overall customer service processes. f Demonstrated strong communication and problem-solving skills while handling client inquiries and concerns.

Skills

Strong communication skills and good interpersonal skills Operations, sales force, and strategic planning

Social media

Problem solving

Technical Skills

Inventory

Management

Shopify POS, QuickBooks

Office

Package

Word, Excel, SharePoint, PowerPoint

Web Content

Management

Shopify

Accounting

Software

Quickbooks

Data

Management

Online form, Salesforce, OCR, Adobe Acrobat

Programming

Languages

MS SQL

2/3

Data

visualization

Power BI

Integration

Services

SQL server integration services

Reporting

Services

SQL server reporting services

Document

management

OCR, Google Sheets

Interests/Hobbies

f Painting

f Photography

Languages

Nepali Native

English Fluent

Hindi Fluent

3/3

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