Real Estate Customer Service
Resume:
Diana Rock
Mechanicsville, VA 23111
*********@*****.***
I am a retiree with a background of 14 years in real estate sales and 10 years of pharmaceutical sales. I took a 16 year break to raise my daughter during which I had a stellar volunteer experience which I am happy to share with you.
I am currently interested in a receptionist/concierge position to share my marketing experience with light administrative responsibilities, such as: checking and processing mail, answering phones, scheduling appointments, communicating with managers in charge as well as employees. I also enjoy doing research. I have done so using the Nat’l Archives, DAR, and title searches. I actually enjoy old dusty research libraries! Part time, full time, daytime, weekend and evening schedules are what I am seeking. I have an excellent track record and am a dedicated hard worker.
Charles Hooff Real Estate and Property Management
Real Estate Sales 2016-2018
Took real estate calls to satisfy requested real estate information.
Showed properties.
Wrote the contract up, followed up with lending institution, property inspection, title company and kept buyer informed off all.
Solved property management issues, met with contractors as necessary to assign work as well as continued meetings to make sure work was done to completion and to residents’ satisfaction.
Coordinated the many transactions with title companies and closing companies, which many times was a concentrated work effort.
Long and Foster Real Estate 2003-2016
Answered front desk calls and forwarded calls throughout the building, took care of any issues, filed mail, handled any packages and provided information in regard to listed properties.
Made appointments with possible buyers/renters to show properties.
Worked along with home inspector to ensure property was acceptable to buyer.
Ensured buyers client/ seller / lender were all in line for purchase. Ensured buyer was made continually made aware of.
Wrote contract and then settlement.
During slow times in real estate during the fall and through winter I frequently took retail positions or substitute teaching for my economic stability.
Fairfax Public School System 2003-2014
Substituted for grades K - 8.
Osprey Golf and Country Club 2014-2019
Worked in on site Snack Shack. Served food and beverages to golfers. Gave excellent customer service and received several accolades from management. When I began my tips were between 10-18%. When the golf course closed permanently my tips were between 18-38%.
Drove beverage cart providing the same service as at Snack Shack
Worked in medium to high priced cuisine restaurant. Frequently when a server would not show up the Chef asked me if I could fill in. After an 8 hour day I always accepted the request to a 14-16 hour day.
Golf course closed 2019
Ortho Pharmaceutical Corp
Sold prescription pharmaceuticals calling on physicians, hospitals, clinics and pharmacies for 10 years.
BA Major Anthropology. Minor Sociology
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