Olivia Williams

High Point, NC ***** 743-***-**** adzyap@r.postjobfree.com

Profile

Proficient and caring healthcare team member with 10+ years of patient-facing experience

Adept at addressing patient needs with compassionate care and strong attention to detail

Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds

Skills & Certifications

Software: EPIC EHR; Microsoft Office (Word, Excel, PowerPoint)

Equipment: Lifting (Hoyer/Steady Lifts); Foley Catheter Insertion/Removal; IV Insertion/Removal

Healthcare Experience

Cone Health Greensboro, NC

Certified Nurse Technician +3, Medical-Surgical (Wesley Long) February 2021 – Present

Report any unusual or urgent circumstances in patients' condition or environment immediately to the nurse

Further skills by actively taking part in employee training to improve skill level

Provide sitting services to behavioral health patients, coordinating service with Administrative Coordinator

Answer call lights and support patient comfort and safety by adjusting bed rails and equipment

Monitor patient specimen samples and test results to effectively alert supervisors of unhealthy changes

Obtain biological specimens for ordered tests and prepare for laboratory transport

Team player often working extra hours during busy periods to maintain proper staffing and floor coverage

Offer immediate assistance in emergency and routine paging situations to evaluate needs and deliver care

The Meridian Center (Genesis HealthCare) High Point, NC

Scheduling Manager June 2022 – March 2023

Manage scheduling for RNs, LPNs, CNAs in a high-volume short-stay and hospice facility

Coordinated temporary clinical staff schedules to ensure adequate coverage and deliver excellent patient care

Managed budget and ensure all employee documentation was properly submitted for payroll

Resolved discrepancies with timekeeping and payroll, ensuring timely resolutions for staff to assist with retention

Assist with staffing as needed, providing direct care to a diverse patient population

Education

Bachelor of Science, Healthcare Management August 2022

Ashworth College Norcross, GA

Associate of Science 2020

Ashworth College Norcross, GA

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