Administrative
Resume:
Christy Amato
Costa Mesa, CA *****
adzyao@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
FBA In and Out - Santa Ana, CA
September 2021 to Present
In this position I process all incoming shipments from our customers along with their fulfillment orders, customer service, and billing I assist both owners with anything that they need Assistant Office Manager/Administrative Assistant
Bug Squad-POW
2018 to Present
As an assistant office manager, I am responsible for scheduling appointments, termite reports, customer service, deposits, billing and assisting the owner with anything he may need. Executive Assistant to Financial Planner
The Stoddard Group
2014 to 2018
As the sole executive assistant for the Stoddard Group, I am responsible the calendaring, greeting clients, answering phones, as well as the processing of living trusts using Fore Trust Software. I interact and book appointments for our clients, as well as assist with seminars hosted by The Stoddard Group. In addition, I am responsible for following up on all processing/processed applications to ensure that the application was processed efficiently as well as within a timely manner. In addition to assisting the owner of the company with all aspects of the business,
Billing Clerk
Hines Carder Law Firm
2013 to 2014
As a billing clerk at Hines Carder my responsibilities were ever changing, and constantly increasing in responsibility, resulting in my reprioritization of day to ensure all tasks were completed correctly and successfully by the end of the day. Daily tasks often consisted of the following:
*Billing costs/expenses into the Tussman program
*Exporting attorney time into system program
*Uploading monthly invoices onto website for payment
*Writing/assigning checks using QuickBooks
*Depositing payments through QuickBooks
*Processing payments using the Tussman software
*Travel arrangements for all attorneys (Air, Hotel, Car)
*From time to time, I would tend to personal assistant duties for head of the firm Office Manager
Charu LLC
February 2013 to October 2013
As Office Manager of Charu LLC, I am responsible to independently achieve all daily tasks ahead of me that day. In the role of Office Manager I am responsible for QuickBooks, answering phone calls from tenants, bank deposits, repair inquiries, submitting payments to contractors, and meeting with contractors if needed and making sure the President is kept up on all aspects of all properties. It is also my responsibility to show properties as needed.
Back and Front Office Administrator/Administrative Assistant Atlas Party Rentals - Orange County, California, US 2012 to 2013
Working in the party rental industry further allowed me to interact with customers, as well as vendors. I quickly learned to adapt to a constantly changing environment, where my duties were often never the same. In this position, my job title requires me to take full responsibility for:
*Collections of past due accounts for invoiced customers
*Processing of payments from customers paid by check or credit card
*Customer Service for public customers and also for recurring business customers
*Collection of information needed from employees for HR files
*Online Payroll for fewer than 10 employees
*Requesting of Insurance Certificates as needed for events
*Basic Accounting
*Overall Office Management
Office Manager
Account Services - Orange County, California, US
1991 to 2012
Financial Services
AIS is an outsource service for Premium Finance Companies. This establishment has been in business for approximately 30 years. I was hired as a file clerk and made my way up to the office manager of account services which provided me with the opportunity to work with over 200 clients and agents. For the last 15 of those years I ran the California branch as a 1 person office. AIS is a back room administrator for premium finance companies, and services finance companies nationwide. I was the sole operator and maintained the California office. My responsibilities consisted of a wide variety of all that needed to be accomplished in order for the California branch to thrive. These tasks included:
* I oversaw a full backup hot-site for the entire West Coast, and assisted the IT Department in St Louis on the hardware, the AS 400 Operating System, as well as Quarterly Disaster Recovery Testing.
* Managed office functions to support the owner, and President of the company, as well as a staff of 20 in the St. Louis branch.
* Collaborated with our Collection Agency, and also the Department of Insurance on behalf of my AIS clients.
* Aided the state of California auditors by creating and providing any back-up documentation that may be needed throughout the auditing process.
* In addition to the financial audit done by the state, my office had to be in compliance with an SAS Audit, which was done by a private firm. My responsibilities for this audit were security management for my office and server room, in order to instill security for our clients.
* Worked closely with our Finance Company(s) owners on a daily basis.
* Working closely with various insurance agents, for a diverse variety of policies.
* Responsible for handling, processing and depositing checks from Insured's, and insurance companies for large amounts of money.
* submitted service requests, for the IT department, as needed or for system enhancement.
* Daily tasks: Data entry, customer service, depositing checks in the bank remotely, check processing, check server equipment, daily mail, operating multiple phone lines, and overseeing the collections department.
Education
High school diploma
Lincoln Education Center
September 1980 to February 1984
Skills
• Fore Trust Software
PestPac Software
Financial/Insurance
Billing
Travel Arrangements
10 Key
Microsoft Office
QuickBooks
Outlook
Outlook
PowerPoint
Collections
Customer Service
Client Relations
Basic Accounting
• Disaster Recovery
• Financial Services
• Microsoft Excel
• Microsoft Word
• Customer service
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