Christine
Wessells
Newark, NJ, 07107
Alt: 973-***-****
adzy8k@r.postjobfree.com
I am exceedingly interested in the customer service position that is currently available within your esteemed organization. Being someone who is known for their level-headedness and calm demeanor, I am confident in my ability to carry out any customer service role in a professional and effective manner. I possess a comprehensive understanding of the required tasks, responsibilities, and necessary skills that are necessary for customer service work. I am eagerly looking forward to learning and becoming an integral part of your business. Should you choose to hire me as your customer service representative, I will work tirelessly to become a highly valued member of your team.
• TYPE 20 WORDS PER MINUTE
• Excellent Customer assistance etiquette
• Proficient use of MS Office WORD AND EXCEL
• Exceptional in consumer service, phone
etiquette, and computer skills
• Computer Data proficiency
• Strong verbal communication
• Invoicing and billing
• The ability to work under pressure and to
create a friendly work environment
Experience
JANUARY 1998 TO JUNE 2002
SECRETARY ASSISTANCE / CLIFFORD J SCOTT HIGH
SCHOOL, East Orange, NJ
• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping.
• Prepared relevant SRM documents in conformance with the Safety Management System (SMS) order.
• Devoted particular emphasis to punctuality and worked to maintain an outstanding attendance record, consistently arriving to work ready to start immediately.
• Worked with a computer to resolve troubleshooting problems, improve operations, and provide exceptional customer service.
Education
1998- 2002
High School Diploma / East Orange High School, East Orange, NJ
• Member of the National honor's Society
• Graduated in Top 10% of Class
2005 - 2006
Computer Science and Programming / HUDSON COUNTY
COLLEGE, Jersey City, NJ
• Graduated with a 3.5 GPA
• Majored in computer
• Minored in programming
2003 - 2004
Computer and Information Systems Security / ESSEX
COUNTY COLLEGE, Newark, NJ
• Continuing education in system security
• Graduated with a 3.3 GPA
• Minored in the computer system
2018 - PRESENT
Data Processing Technology / UNIVERSITY OF
MARYLAND, COLLEGE PARK, MD
Continuing education in technology