ARTI adzy7r@r.postjobfree.com RAMANATHAN 610-***-**** Philadelphia, PA 19063

Dynamic and innovative product leader with over 8+ years of comprehensive experience in product management, UX design, software development, and process optimization. Proven ability to blend technical expertise and business acumen to deliver scalable and resilient system solutions. Skilled in risk analysis, business process management, and agile software delivery methodologies, with a keen eye for detail to meet customer requirements and deliver high- quality products. Experienced in leading cross-functional teams and client-facing roles, translating insights from data analytics into actionable strategies.

• Product development

• User research and usability testing

• Prototyping, wireframing, user flows, mock-ups

• Requirement documentation

• Application development and Agile development

• Proficient in C/C++, VB.NET, JavaScript, HTML, CSS, SQL Experience

Freelance UX Researcher & Product Manager General Assembly - Philadelphia, PA 09/2021 - 11/2021

• Leveraged key UX concepts such as task analysis, storyboards, and user flow diagrams to drive case study projects, demonstrating proficiency in UX design principles.

• Conducted comprehensive user interviews, screening potential participants for the design and delivery of a customer-facing application, enhancing user experience and product usability.

• Led the product management process utilizing agile methodologies, demonstrating leadership skills and adaptability to dynamic project requirements.

• Translated observational data from various sources into actionable user needs and product features, showcasing strong analytical and decision-making skills.

• Enhanced website aesthetics and functionality through innovative visual designs and efficient maintenance, using various authoring or scripting languages, content creation tools, and digital media. Product Leader & Senior Systems Engineer Unisys - Blue Bell, PA 09/2019 - 12/2020

• Led the design and development of software products, using agile methodologies throughout the product development lifecycle, from requirements gathering to design, implementation, testing, and support.

• Conducted user interface design and user testing, gathering customer feedback to refine product features and enhance user experience.

• Managed and maintained comprehensive documentation for the design and ongoing maintenance of applications, demonstrating strong organizational skills and attention to detail. Software Product Manager & UI/UX Designer SunGard (now PowerSchool) - Bethlehem, PA 11/2011 - 12/2015

• Oversaw technical and programming development of state regulatory solutions for a proprietary web-based Student Management System, exhibiting strong product management skills.

• Led various phases of the Software Development Life Cycle (SDLC) such as Requirements Gathering, Functional Analysis/Design, Development, and Testing.

• Implemented requirements using VB.Net, C#, SSMS, and ASP.Net to provide clients with tools to support their goals.

• Built and maintained SQL scripts, indexes, and complex queries for data analysis, mapping, and extraction.

• Led overall product performance analysis, implementing improvements, optimization, and tuning existing development processes to process more than 1,000,000 individual data records. Summary

Skills

• Led direct communication with clients to provide technical support and facilitate quick issue-resolution techniques to enhance client-company relationships.

• Conducted client interviews with key business users to collect information on business processes and user requirements.

• Responsible for customer software upgrades and installations that involve multi-tiered, distributed environments as well as postproduction customer support.

• Reviewed solutions to verify alignment with customer objectives, organization guidelines and benchmarks, and industry best practices.

Senior Process Analyst Carpenter Technology Corp - Reading, PA 09/2010 - 11/2011

• Designed, tested, and implemented code using object-oriented programming to enhance the capability of existing legacy systems.

• Evaluated and maintained rule-based router systems used in the creation and maintenance of manufacturing processes.

• Translated user requirements using manufacturing guidelines and knowledge acquisition into system requirements.

• Implemented error-proofing mechanisms for more efficient and enhanced business technology practices.

• Mapped process activities to desired outcomes to rectify operational inefficiencies.

• Communicated with management, line workers, engineering, and customers to understand process improvement areas and collaborate for solutions using service blueprints and journey maps.

• Collaborated with technical staff, engineering personnel, and vendors to coordinate system improvements. Continuous Improvement Engineer Giorgio Foods - Blandon, PA 06/2009 - 06/2010

• Performed in-depth analysis of existing operational processes to determine cost-effectiveness and efficiency.

• Collaborated with the design team and implemented kaizen and lean concepts in their manufacturing processes to reduce costs by 10% along the production lines.

• Streamlined assembly line to function according to an unavoidable bottleneck using value stream mapping and lean tools.

• Analyzed workflow and production, reviewing customized value stream mapping data to ascertain areas for improvement.

Master’s Student - Thesis Network Optimization Lehigh University PA 01/2009 - 01/2010

• Designed & developed custom code for optimizing shared path networks.

• The algorithm was implemented using the "C" programming language was compared to the results obtained from an existing optimization software package.

• Developed detailed test cases and validated code efficacy.

• The results were documented and presented as part of the thesis. Education and Training

LEHIGH UNIVERSITY BETHLEHEM, PA 01/2010

MASTERS: INDUSTRIAL ENGINEERING

UNIVERSITY OF MUMBAI MAHARASHTRA, INDIA 01/2007 Bachelors in engineering: COMPUTER SCIENCE

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