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Mental Health Customer Service

Location:
Las Vegas, NV
Posted:
September 26, 2023

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Resume:

Steven Murphy

adzy71@r.postjobfree.com

+1-510-***-****

Peer Support Counselor (Currently)

MENTAL HEALTH ASSOCIATION OF SAN FRANCISCO - San Francisco, CA October 2022 to Present

Experience maintaining confidentiality of sensitive information, understanding of confidentiality practices

Familiarity with the mental health recovery movement, peer support model, and local resources

Demonstrated success in event planning and/or project management Proficiency in Microsoft Office Suite, use of a multiline phone system, and basic troubleshooting

High level of organization and time management, with ability to focus and prioritize in stressful situations

Strong verbal and written communication skills, including ability to write effective instruction documents

Highly collaborative work style and ability to work effectively with a team to identify and accomplish goals

Ability to problem-solve with little to no guidance and to exercise independent judgment under stress

Willingness to learn from others, take feedback, and make adjustments to communication and behavior

Experience taking initiative to self-educate about unfamiliar subjects or concepts Affirmative and accepting approach toward people whose needs and experiences differ from your own

Full Time Supervisor

UPS - United Parcel Services of America - Oakland, CA July 2017 to January 2019

Manage, plan, organize, and direct all employees assigned. Work with Central Dispatch to develop a line haul plan to effectively and efficiently moving freight to destinations within UPS company service standards. Applied leadership and analytical skills to execute company and personal goals.

I worked my way up to full time in less than 6 months of being with the company. Owner

Self-employed

2004 to 2006

I designed, wholesale and distributed t-shirts to individuals and businesses. At my businesses peak I serviced 40 stores. I have experience in sales and customer service. Education

Bachelor’s degree in Liberal Arts

Thomas Edison University - New Jersey

AA Degree in political science

City college of San Francisco

California Peer Support Specialist for Mental Health Concluded on July 25th, 2023



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