NICHOLAS MARCARELLI

*** **** **. ****, ** ***** 615-***-**** adzy6o@r.postjobfree.com

Analytical, results-oriented Regional Manager with experience in providing strategic leadership across multiple functional operations in retail and stores. Has a proven track record of success in identifying and capitalizing on market opportunities to drive sales and profitability. Equipped with exceptional leadership skills and the ability to maintain an environment that promotes teamwork and maximizes individual potential. A skilled communicator with effective listening skills to facilitate win-win negotiations. Adept at providing superior customer service, reacting appropriately under pressure, and applying good judgment in ambiguous situations. Possesses strong organizational skills to manage numerous responsibilities in a fast-paced environment while demonstrating flexibility and adaptability.

KEY SKILLS

Retail Management Training and Development Financial Analysis and Reporting Inventory Management P&L Governance Distribution Flow Improvements Merchandising Strategy Operations Management Business Administration PROFESSIONAL EXPERIENCE

Parkhurst Dining - Pittsburgh PA. June 2020 - Present Resident District Manager – Duquesne University

• Direct food service programs for total campus. Residential, Retail and Catering

• Lead a team of 17 salaried managers and 250 hourly team members.

• Increased revenue to over 22M in 6 months.

• Increased retail sales by over 20% a week through new items and merchandising presentation.

• Open 5 365 cashless markets on campus.

• Manage all financials and budgeting.

AVI Foodsystems - Warren, OH Jul 2019 – June 2020

District Manager

• Oversee a district of K-12 private schools in the Pittsburgh, PA area; facilitate teaching on standard food presentation and inventory control for an on-hand, 10-day food supply; reduced food cost by 1.3% while increasing revenue by 2%

• Lead 12-unit directors and functional operations of each school; implement a training program on effective communication between students, faculty, and staff; identify opportunities for improvement in the program and implement the necessary adjustments; grew revenue by 6%

• Set and manage budgets effectively to remain on track; review controllable expense reports to identify and correct budget inefficiencies; surpassed budgeted sales by $311K and profit plans by $171K during the 1st year

• Administer general human resources tasks; strategize hiring decision and the hiring of new team members; coach and mentor the executive team on effective interviewing techniques; establish high-performing teams

• Support annual revenue generation plan of $4.7M; drive opportunities for new revenue and saving costs; balance payroll and review staffing to improve productivity; saved 21 hours per week and surpassed revenue goals by $300K McCormick N.A. Tractors - Duluth, GA June 2018 – June 2019 Territory Manager

• Oversaw 20 dealerships for the east coast ranging from Florida to Maine; evaluated existing inventory model, identified gaps, and implemented changes to increase marketability; boosted average sale price by 65%

• Facilitated dealership training; identified dealers and sales positions’ expectations and current performance; gathered resources and created training plans to boost productivity

• Established new dealer partnerships; attended regional farm shows and set appointments with prospective dealerships; led the presentation of the brand’s unique selling proposition; signed up 5 new partnerships and increased sales by 310%

• Managed distribution flow improvement participated in weekly calls with owners and the sales team to review new programs, sales performance, and inventory requirements; implemented a strategic initiative that allowed dealers to stock tractor parts and increased delivery efficiency by 50% and annual part sales by 30% Approved Cash - Atlanta, GA September 2015 – May 2018 Director of Training (promotion)

• Oversaw 190+ stores in 8 states; set clear goals such as sales estimates and revenue projections; achieved targeted store sales goals

• Guided stores on proper loan processes, preventing bad debts; achieved 30% increase in loan qualifications

• Headed up human resources, safety, and loss prevention programs for districts; worked closely with the director to establish relevant policies and procedures; authored standard documentation for the program

• Directed operational audits; evaluated stores to ensure compliance with state laws, company standards, and industry regulations; increased operation audits by 15% and state compliance by 15% in the first year District Manager

• Managed 6 stores in Atlanta, GA and Chattanooga, TN; administered pricing and merchandising programs

• Implemented process for buying off-price goods to increase store sales; generated annual sales volume of up to $1.5M within 1.5 years

Chartwells - Michigan, Indiana June 2012 – September 2015 District Manager

• Spearheaded 11 university food service programs with an annual sales volume of $36M; increased annual budget sales by 12% to15%

• Implemented business and activity plans for an organization of 400+ employees; provided active participation in hiring, building, and training a high-performance team.

• Secured a 10-year contract at Anderson University in 2012; directed 4 remodels of new Pulse-On-Dining programs in summer 2012; improved revenue over budget by $862K and PBO over budget by $191K; promoted a staff of 5 team members to new salaried manager positions

• Led employee growth initiatives and training programs; implemented training solutions on food handling, storage, and safety across multiple universities and campuses; achieved 100% compliance with state regulations

• Transformed management practices; developed and implemented projects with consistent written policies and procedures; established a culture of respect and dignity, resulting in a unified management team ARAMARK - Nashville, TN February 2008 – May 2012

District Manager

• Supervised 10 university food service programs with annual revenue of $43M and a growing organization of 600+ employees; managed over 95 senior-level positions; facilitated biweekly school visits to ascertain food levels were at par and adheres to high-quality standards; implemented quarterly audit to identify and address deficiencies

• Oversaw the sales process of winning new schools and rebidding existing schools against top competitors; conducted in- depth market research to determine concepts that appealed to students and faculty; communicated unique selling proposition; secured multiple 10-year contracts and generated over $320M of guaranteed revenue

• Executed new programs to streamline operational excellence such as minimizing food waste; reduced food costs, allowing the company to account for guaranteed revenue and increased profit

• Directed a multi-disciplined team of Food Service Directors, District Chef, Marketing Manager, and Controller; established performance measures and clear expectations; conducted annual performance reviews and provided feedback for continuous improvement; resulted in the team achieving double-digit sale percentages increases

• Championed business initiatives for expansion; set recruitment goals to scale staffing to match growth; monitored service levels and maintained cost-effective services; utilized key business metrics to identify and plan for improvements ADDITIONAL EXPERIENCE

Advance Auto Parts Atlanta, GA June 2000 – January 2008 District Manager

Bass Pro Shops Duluth, GA January 1995 – May 2000 General Manager

Builders Square Coral Springs, FL April 1993 – April 1995 Regional Manager

Home Depot Fort Lauderdale, FL June 1985 – March 1993 Store Manager

EDUCATION

Richardson Group Atlanta, GA February 2009

Win Win Negotiations

Richardson Group Atlanta, GA April 2009

The Power to Sell

Agility Consulting Atlanta, GA March 2010

Strategic Agility Seminar

Stephen R. Covey Seminars Springfield, MO March 2002 Principle Centered Leadership2/2009

Aubrey C. Daniels Roanoke, VA May 2003

Bringing Out the Best in People

TTI Success Insights Roanoke, VA July 2003

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