DONA GOETZ

adzy6h@r.postjobfree.com 714-***-**** Holland, Ohio 43528

Summary

Able to establish effective priorities among competing requirements and tasks.

Able to meet deadlines and handle numerous projects simultaneously.

Exceptional communications and interpersonal skills, including maintaining sensitive information confidentially.

Detail-oriented skills, excellent at working independently and multi-tasking responsibilities.

Extensive experience in customer service, active listening, and problem-solving skills.

Computer literate

Handle diversity equivalence populations

Skills

Vendor Management

Contract Negotiation

Business Administration

Maintenance Scheduling

Compliance Monitoring

Staff Management

Property Management

Customer Service-Focused

Mother of a Special Needs Son

Financial Budgeting and Reporting

Skilled Multi-Tasker

Maintenance Knowledge

Fair Housing Mandates

Multi-Family Property Management

Adaptable

Preventive Maintenance

Administrative Support

Caregiver for Mother with Diamenia

Experience

Revolve Property Management Placentia, CA

Property Manager

01/2022 - 01/2023

Provide a personalized experience with each board member and homeowner in finding solutions to their issues and concerns.

Maintained financial reports for communities assigned and applicable laws.

Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.

Maintain high quality of customer service with Associations through frequent interactions with homeowners, vendors, and service providers.

A direct point of contact for vendors and service providers, I solicit and negotiate contracts for Association and make recommendations to the Board of Directors for execution of same

Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.

Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.

Ensured that all assessments were collected on time.

Maintained accurate records of financial transactions including assessment collections, security deposits, and other income sources.

Established policies regarding homeowner/tenant relations and enforcement of rules and regulations within the properties.

Association Community Management Lakewood, CO

Community Manager

01/2019 - 09/2022

Responded to homeowner's/tenant inquiries in a timely manner.

Created content for monthly newsletter platforms to engage the community.

Managed multiple projects simultaneously, ensuring deadlines are met.

Developed comprehensive documentation for internal use.

Used communication, negotiation, and problem-solving skills to settle neighborhood disputes.

Prepared detailed budgets and financial reports for properties.

Oversaw daily operations, maintenance, and administration of various properties.

Evaluate contract performance with Association service providers; determine, coordinate, and implement corrective action as necessary, including but not limited to contract termination at the direction of the Board.

Review and analyze various financial reports, including monthly financial reports, collections reports, and weekly Association invoices.

Attend and participate in board meetings (after-hours)

StoneKastle Community Management, Inc. Anaheim, CA

Community Manager

01/2016 - 01/2019

Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.

As direct point of contact for vendors and service providers, solicit and negotiate contracts for Association and make recommendations to the Board of Directors for execution of same

Evaluate contract performance with Association vendors and service providers; determine, coordinate, and implement corrective action as necessary, including but not limited to contract termination at the direction of the Board.

Plan, budget, advertise, execute, and attend Association events at least once a year per Association.

Review and analyze various financial reports, including monthly financial reports, collections reports, and weekly Association invoices.

Responsible for educating the Board of Directors on existing and proposed legislation that would impact Association operations; Complete and distribute board packets.

Attend and participate in board meetings (after-hours)

Education and Training

Golden West Jr. College Huntington Beach, CA

Business Administration and Management

Professional Development

Knowledgeable of Fair Housing Laws & HIPAA

References

References available upon request.

Contact this candidate