Business Development Vice President

Professional Leader

Skilled and results oriented professional seeking a key role with an organization in need of a qualified individual with demonstrated ability to integrate management skills, customer support and sales experience, and related education to exceed business, and customer requirements. Broad based qualifications include:

Corporate Skills: Involved in several property turnarounds with Club Corp, Kemper Sports, Eagle Golf, Forewinds Golf and Meadowbrook Golf, and Sanese Services. Developed operations manual for all departments as well as negotiated national contracts with vendors. Proven track record of sound business decisions that increase revenues and profits. Development of local and national and international relationships to market the business. Have proven track record of financial turnarounds, revenue building, sales, and increased profits while providing uncompromising service standards. Acquired first Sbarro Restaurant Franchisee contract with Ohio State University and one year later won exclusive pizza rights to all student dinning areas. Played instrumental roll in acquiring contractual management contracts, large venue bookings for properties, increasing company revenues & profits by double digits.

Management Ability: Astute operational manager. Past and future successes have been and will be achieved by mentoring and development of my key teams, Development of several regional and local sales managers and General Managers with past companies who are high achievers and leaders. Creating unsurpassed service standards, generating repeat business and award winning operations.

Leadership Ability: Skilled Leader. Over 30 years’ experience in Corporate and supervisory roles with an emphasis on team building, developing client relationships and increasing revenues. Conduct all business practices with the highest ethical standards. Hold position on the executive board of directors for the Flagler County Chamber of Commerce (Chairman of the board), Flagler Tourism Development Council and board of directors for Florida’s First Coast of Golf.

Areas of key strengths include:

Excellent Strategist - Provide advanced management solutions that boost revenues and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals.

Exceptional organizational skills - Consistently recognized by colleagues and superiors for cross-discipline talents in needs analysis, troubleshooting and problem resolution in fast-paced environments.

Strong sense of responsibility - Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while formulating and implementing solutions to meet a diversity of needs.

Insightful and articulate - Excellent interpersonal/communication skills. Interacted with all levels from executives and administration personnel to customers and staff, covering all ends of the spectrum.

Business Development – history of creating long lasting business relationships with clients, teams, and upper management.

Professional Experience

Regional Director of Food and Beverage Operations East Coast /Regional Support

Club Corp. December 2018- present

Responsibility for Food and Beverage operations from Miami to New York, as well as operations, marketing and Training

Development of Regional SOP’s

Hiring of all Salaried positions / training / support

Provide guidance to regional and general managers

Develop sales and marketing programs to drive revenues

Design of kitchen and dining spaces

Financial responsibility, including budgeting, forecasting, and repositioning of clubs

Re-invention of F&B operations including concept, design,FF&E, CGS, menu development,

Analyze monthly performance and make adjusted as need to achieve Budget goals

Conduct annual department head meetings developing yearly goals

East region was number One in the company for 24 consecutive months

International Golf Sales Manager / New business Development:

Salamander Resorts / Hammock Beach Resort Palm Coast, FL December 2015- December 2018

Responsible for the sales and marketing of the Golf Courses, Hotel and F&B outlets for the multiple areas.

Sales and marketing to the Mid Atlantic region as well as the North East Region, Western United States, Canada and all international sales.

Working with the marketing team to develop marketing strategies and golf packages that attract business to the resort.

Consultant to Olin Properties

Restructuring of all Operations November 2014-December 2015

Hired to write SOP Manual for all departments.

Review all sales and marketing plans.

Operational design for efficiency

Review of all F&B Outlets including menu and banquet local comp set.

Evaluation of current staff and hiring of key personnel.

Regional F&B Operations Manager / General Manager

KemperSports / Palm Harbor GC Palm Coast, FL June 2009-November 2014

Oversee daily operations of a local golf club and tennis facility, including but not limited to golf operations, food and beverage operations, clubhouse operations and marketing.

Part of the Kemper new business development team, while supplying support for the South East Region.

Sales and marketing of property as well as regional marketing support.

HR training for new staff members and management

Develop membership programs as well as review effectiveness.

Support for South East Regional Vice President with property assessments.

Client liaison for the South East, Caribbean, and Southern United States.

Regional Food and Beverage and operations support

New business development

Dorado Beach Resort & Club (KemperSports)

Director of Operations

Oversee daily operations of four Golf courses, two club houses, beach operation, Water Park, fitness facility, hotel, engineering, two restaurants, security and banquet facility based in Puerto Rico.

100% P&L responsibilities and budgeting.

Sales and marketing of the resorts amenities.

Management development & training

Working with local and international travel agencies to promote the resort driving membership.

Major capital expense projects

Assist with construction project management, operational design

Owner:

S.O.S Consulting Oxford, PA November 2008-June2009

Consultant to the Golf, Restaurant and Resort Industry.

See full description below

Vice President of Food and Beverage Operations:

Eagle Golf Dallas, TX December 2007-October 2008

Financial responsibility for eighty-three properties in fourteen states with an annual revenue base of $51,000,000

Responsibilities include but not limited to annual budgeting and reporting to board of directors, concept development and feasibility studies.

FF&E procurement and facility design

Vendor negotiations and contractual development

Working with the marketing department to approve promotional materials and increase revenue flow.

Sales and marketing of the F&B operations

New business development, contract development, and presentation to potential clients.

Policy, procedure, and operational standards development and evaluation

Management development, hiring, and training programs

Onsite operational evaluation and problem solving

Work with five regional vice presidents to insure F&B compliance & operational excellence.

Eagle golf was broken up sold the majority of its properties

General Manager / Regional Food and Beverage Consultant:

Deerfield CC Newark, DE September 2006-November 2007

General Manager for Deerfield CC.

Over see day to day operations of a large Club operation

Increased rounds from 18k per year to 28 K per year in one and a half seasons

Increased membership from 187 to 249 over one and a half seasons

Consulted on all management contracts

Developed operational standards

Structured all budgets and capital expense projects

Staffing of all professional F&B positions

Developed procurement policies and relationships

Drive membership through our marketing department

Worked with clients to develop strategic revenue and profitability programs

Review and design operations for maximum efficiency and purchased all FF&E

Secured rebate programs that increased profitability

Review of acquisition properties and operations

Prepared presentations for potential management contracts

Note Company sold out to Eagle golf above.

Owner:

S.O.S Consulting Orlando, FL June 2004-September 2006

Food and beverage, operations, and service consulting for companies like AMF Bowling Centers, Williams Island Property Association, Liberty Golf, Forewinds Golf and Summit Golf.

Review of service operations and efficiencies at resorts and stay and play hotel

Re model and kitchen design consulting

Introduce clients to vendor programs that will reduce costs

Menu design and consultation

Revenue building through properly selling and marketing the venue

Club house points of service and training

Fitness facility implementation and purchasing

Outside service personnel points of service

Beverage cart program development

Marketing and utilization training

Promotion of business through local and national agencies.

Vice President of Food and Beverage Operations:

Meadowbrook Golf Orlando, FL September 2000-June 2004

Oversaw growth of operations from 12 properties to 56 properties + 45 consulted

Full P&L responsibility for $17million in revenues, development of company SOP’s and yearly budgeting process.

Facility evaluation, R&D, and review of proposed acquisitions.

Marketing and promotion of the department by property or client.

Departmental purchasing of product and equipment on a national basis

Design and procurement of FF&E for new operations

Had direct report of six regional managers

Complete property assessments including, Tee Sheet management, Course conditions, Service levels in all areas, Hotel operations, evaluation of pro-shop operations and Merchandise display, Tournament set up and flow, competitive round rate evaluation per club demographic and marketing packaging review and development.

OSHA and safety inspections compliance

Coordination of F&B operations for televised PGA tour event including corporate hospitality tents, boxes and PGA player dining.

Responsible for hiring of salaried management for all properties

Responsible for monthly reporting of departmental performance to the board of directors.

Ongoing development and review of menu trends.

Regional Vice President of Operations:

Sanese Services Columbus, OH January 1998-September 2000

Total P&L responsibility, marketing and contract acquisition for Columbus, Ohio market. Revenue and profitability review by client and property.

Facility evaluation and client relations for management contracts.

R&D of new operational concepts

Management development

Monthly performance reporting to the client

Set up, design and coordination with contractors for new facility openings

Responsible for development of operational standards and cost controlling procedures for large scale corporate catering and outdoor events.

Negotiation of rental equipment and temporary staff for special events

Prepared marketing and sales information to be presented to potential corporate clients.

Oversee franchise operations and communicate needs and changes based on the client needs.

Related Experience

Previous experience includes sixteen years in the chain restaurant industry with McDonalds; during College, Chi-Chi’s Mexican restaurant and Darden Restaurants and as a Sbarro Franchisee.

Education and Training

Business Management:

Illinois Central College 1978-1980

Sales and Marketing Executive Award 1981

Accreditations

Previously involved with the National Restaurant Association

Featured Speaker at Crittenden Magazine’s, Management Conferences

Successes and methodology have been reported in Publications like Golf Inc. Golf Business and Crittenden Golf.

Florida Restaurant Association

Flagler Chamber of Commerce (Executive Board of Directors) Chairman of the Board

Flagler Tourist Development Counsel

Florida’s First Coast of Golf (Board of Directors) Chairman of the Board

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