GRETCHEN BOHLKE WALNUT, CA ***** (SOUTHERN CALIFORNIA) 909-***-**** adzy5o@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a Senior-level Human Resources Professional possessing strong interpersonal skills in creating a collaborative partnership environment; building trust with managers and employees to create a results-oriented work culture to achieve increased organizational effectiveness for the Company. WORK EXPERIENCE

Human Resources Sr. Manager – 01/2021 to Current

Robert Half Staffing & Recruiting - City of Industry, California Providing clients with Senior-Level Human Resources consulting services and solutions from full-cycle human resources, payroll & benefits management, training and development, Injury Illness Prevention Program, union and certified prevailing wage compliance, best practices, labor compliance, workers’ compensation, 401(k) administration, audits, G/L reconciliation, harassment prevention training, to onboarding & offboarding. Industries: Construction, D.O.T. Heavy Hauling, Manufacturing/warehouse, Aerospace, 0il & Gas Transportation, and Non-Profit.

Produced an HR Department Planning Strategy, Company Analysis, and recommendations which encompasses Tactical, Operations, and Strategic Planning, for Human Resources, Benefits, Payroll, Workers’ Compensation/Leave of Absence, Recruiting, Onboarding, Training and development, Safety, Risk Management, and other High-Risk areas in Heavy Haul Construction.

Implemented a Prevailing Wage program and Samsara ELD D.O.T for all Heavy Haul Drivers vs. paper DOT Logs to track real-time visibility, an ecosystem of integrations to connect GPS Fleet Tracking, distracted driving, harsh events, safety reports, dash cams streamlining workflow, California meal penalty and inter-state compliance. Lowering insurance premiums, and FMCSA violations.

Proposed new pay structure from piece rate (pay by load) to hourly rate, for Prevailing Wage Compliance on Public Works projects.

Outlined Union/Prevailing Wage/LCP Tracker for compliance and timely reporting by reducing incorrect wage payments by 35% caused by data entry errors. To improve on timely and accurate reporting to LCP and DIR. This enhancement allowed for earlier retention payments from General contractors to Subcontractors.

Improved accuracy of 401(k) Year-End Census and Workers’ Compensation reporting by 25%.

Developed best practices utilizing ADP WFN, Paylocity, Paycom, and Time & Attendance for compliance, accuracy, scheduling, and efficiency by 45%.

Programmed Union Pension Plan reporting to coincide with the Pension Trust agreement eligibility rules and annual limits increasing accuracy in reporting 2022 pension plans to the Trust by 49%. Accuracy in reporting included corrected pension rates for new hire employees on probation, and calculation based on eligible hours only vs. total compensation.

Designed online employee experience, onboarding, benefits, and total rewards, increasing employee engagement by 65%.

Led the development of comprehensive workforce planning to include Human Capital Management systems, General Ledger, and Data Analytics migration, increasing revenue by 32%.

Restructured the COLA determination and calculation method for cost-of-living increase with Non-Profit Employers. Using a custom report directly from the Payroll Service Provider with the required eligibility and calculation method the custom report took 4 days to program vs. 3 weeks with the prior program increasing the accuracy of the employees' eligibility and retro pay by 46% saving $250k in incorrect calculation over payments and 18% in underpayment which resulted in late payment of wages penalties.

Redeveloped Leave of Absence Programs by auditing the internal HR processes and procedures. Creating a new format within Paylocity to accurately track all leave types, FMLA/CFRA/PDL/PFL, and Workers' Compensation leaves. Improving leave tracking, coordination of benefits, employee reimbursement of benefit premiums, taxability requirements of employers' paid benefits, and PTO accruals and balances. Including return to work processes. GRETCHEN BOHLKE WALNUT, CA 91789 (SOUTHERN CALIFORNIA) 909-***-**** adzy5o@r.postjobfree.com Human Resources Manager - Consultant

03/2020 to 09/2020

LHH (Accounting Principals) - Monrovia, California As the Human Resources Manager, I managed payroll and benefits while also optimizing best practices and standard operating procedures.

Suggested new audit procedures for 401(k), and workers’ compensation that included misclassification of employees’ status and eligibility reducing reporting errors by 36%.

Implementing an online employee experience vs. submitting paper documents for onboarding, benefits, and total rewards program increased employee engagement by 65%, resulting in higher retention rates and productivity levels.

Examined 2020 carrier premium rates resulting in annual cost savings of $45k caused by incorrect billing and enrollment errors by the carrier and non-legible paper documents.

Abated $60k+ in 401(k) loan defaults due to programming errors with the 401(k) provider not being reported to the employer. Initiated a carrier feed to increase accuracy.

My prior experience of working with Furlough programs played a key role in implementing the COVID-19 Work Safe and Furlough Program. Training managers and employees in accommodating a rotating work schedule for warehouse coverage, and administrative support while working onsite, remote, and hybrid. Reducing unnecessary layoffs by 35%.

HUMAN CAPITAL MANAGEMENT AND OPERATIONS MANAGER

11/2018 to 11/2019

Combined Employer Services, Inc. - Diamond Bar, CA Managed and trained payroll service specialists, implementations specialists, and a tax specialist, by delivering all human resources, payroll, and benefits functions with the CES division for 300+ clients powered by iSolved HCM. $236K in contract sales.

Educated client awareness 33% by creating quarterly, and annual procedures eliminating penalty and Interest.

Coordinated specialized client training programs reducing time to answer client inquiries by 50%

Trained sales team and third-party partners on the HCM platform and Benefits Division to increase revenue.

Drafted the Human Capital Management Client Service Agreement outlining the terms of our working relationship and protecting CES and the Client’s liability. This agreement replaced the prior payroll service-only agreement. HUMAN RESOURCES MANAGER

09/2005 to 07/2018

KPRS Construction Services, Inc. - Brea, California Developed and directed all Human Resources, Payroll, and Benefits for all KPRS Construction entities in California, Hawaii, Texas, Oregon, and Washington. Executed and facilitated a flexible company culture that understands and accepts the responsibilities of change from employees to senior leadership. Revenue $590M.

Human Resources Manager

In 2012, promoted to HR Manager to represent KPRS, KPRS Hawaii, and the new entity, BergmanKPRS. Individual and team achievements allowed the KPRS Construction Family to grow nationwide. Revenue $590M. Implemented Paycom Human Capital Management platform with a cost savings of 110k annually.

Redesigned the Performance Management process for all departments and increased accountability by 43%.

Created EEO/Affirmative Action guidelines increasing the best hiring practices and bid awards by 36%.

Increased recruiting of women and veterans in field positions by 125.3%.

Regional Human Resources Payroll Manager

Promoted 2008 to Regional HR Payroll Manager after facilitating a new KPRS Hawaii-based company in 2008. Revenue

$165M.

GRETCHEN BOHLKE WALNUT, CA 91789 (SOUTHERN CALIFORNIA) 909-***-**** adzy5o@r.postjobfree.com

The KPRS Hawaii division needed to join the union to stay in business. I Spearheaded with the Hawaii division manager to become a Union employer, increasing bid awards and revenue by 32%.

Executed job rotation to allow staff to go on vacation reducing turnover and layoffs by 25%.

Reduced unemployment claims by 65% and the Department of Labor decisions by 98%.

Developed college recruitment, internship, and mentor programs to encourage women to work in construction.

Revitalized the KPRS University Training to re-engage disengaged employees, increasing productivity by 30%.

Implemented OSHA 10/30 Certification for all Field Staff.

Human Resources Payroll Accountant

Hired in 2005 to perform all Human Resources, Payroll, and Accounting consisting of 20% human resources, 50% payroll, and 30% accounting, managing labor job cost and general ledger reconciliations for monthly CRM reports. Revenue

$136M.

Decreased over 1.2 million dollars in back prevailing wages and wage penalty payments.

Devised new protocols for bidding on public works or prevailing wage projects, increasing project bid awards.

Increased revenue by 20% on Stipulated Sum and Guaranteed Maximum Price (GMP) contracts on projects.

Developed a College Internship Program with Cal Poly Pomona, Cal State Fullerton, and Cal State Long Beach.

Established Performance Reviews for each department vs. one-size-fits-all.

Rebranded with the Safety Director on OSHA/CAL-OSHA – All Training Materials, IIPP, and Superintendent Jobsite Manuals.

Implemented Investigation best practices to prevent workers’ comp fraud in handling employee grievances.

OSHA Record Keeping and Reporting of Recordable vs. Reportable Events.

Implemented a Safety Team to conduct quarterly Safety meetings, including the inspections and correct unsafe and hazardous conditions.

Crafted safety training videos for employees and subcontractors. SKILLS

Lead HR/People

Strategic Planning

Employee Relations

Talent Acquisition & Retention

Performance Management

Compensation & Benefits Administration

Compliance with Employment laws & regulations

Diversity, Equity, & Inclusion initiatives

Conflict Resolution and mediation skills

Employee Safety & Wellness

Positive Company Culture

Development and Training

Change Management

Workplace Wellbeing

EDUCATION CERTIFICATION

HUMAN RESOURCES MANAGEMENT Coastline Community College, California SPECIAL EDUCATION INSTRUCTION IN PHYSICAL EDUCATION California State Polytechnic University – Pomona, California CONSTRUCTION FINANCIAL MANAGEMENT ASSOCIATION (CFMA)

Construction Accounting Certificate

Construction Project Management Accounting Certificate MEMBERSHIPS

Senior Human Resources Management (SHRM)

Professional in Human Resources Association (PIHRA) West Inland Empire Employer Advisory Council (WIEEAC)

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