Angela J. Booker

PO Box *** Pine Level, NC ****8

919-***-**** adzy50@r.postjobfree.com

Financial Professional

Utilizing my experience in accounting and customer service in a variety of environments to support the success of projects.

A versatile professional with strong communication and problem-solving skills. An independent thinker, worker and team player; highly motivated and committed to excellence. Manages internal and external relationships and delivers excellent customer service. Establishes priorities and manages simultaneous projects.

Proven performance in the areas of:

Reviewing and analyzing financial reports; developing financial tools.

Competencies

Tax preparation; financial documentation, budgeting tools; customer service.

Professional Experience & Achievements

H&R Block

Tax Professional 09/2007 – 12/2009

Conducted face-to-face interviews with prospective clients. Prepared complete and accurate tax returns. Provided IRS audit support when needed. Generated business growth, ensured client retention, and offered any additional products and services that helped meet clients needs. Mentored and supported fellow team members.

Developed budgeting tools to increase customers’ knowledge

Jameson Inn

Room Attendant 10/2006 – 06/2007

Performed routine duties in cleaning and servicing guest rooms/bathrooms. Fostered favorable and respectful interactions with staff, customers and co-workers. Promoted a positive image of the property to guests. Provided timely, understandable responses to all inquiries, requests and problems.

Recognized for leadership and problem-solving skills.

Handy Mart

Clerk 06/2005 – 03/2006

Transferred required financial data to create and produce daily reports. Analyzed and corrected errors as needed in accounts and reports. Performed minor computer technology support. Displayed a working knowledge of business vocabulary as needed.

Provided quality service in a courteous and efficient manner to each co-worker and customer.

Education & Professional Development

Strayer University, Raleigh, NC

BA Business Administration

Johnston Community College (JCC), Smithfield, NC

AA Accounting

AA Business Administration

Professional Development: Career Readiness Certificate – JCC 2014

Technology: MS Office Suite: Outlook Word PowerPoint Excel & Professional Development

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